We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Benefits

Exceptional Hardship and Discretionary Reduction Payments

Information about the Council's Exceptional Hardship and Discretionary Discount payments scheme.

Tell us about a change in your circumstances if you're claiming benefits

Tell us if you're claiming Council Tax Support or housing benefit and your circumstances have changed.

Housing Benefit

Information about housing benefits, including how to make a claim or appeal a decision we've made.

Council Tax Support

Information about Council Tax Support, including when to claim and how to appeal a decision we've made.

Discretionary Housing Payments

Information about Discretionary Housing Payments (DHP), including when you may be eligible and how much you might get.

Support following a return to work

information about extended payments, which can help support you if you're returning to work after claiming benefits.

Guidance on sending us supporting documents

Advice if you've made a claim for Housing Benefit or Council Tax Support and we've asked you for more information.

Report benefit fraud

Advice about what to do if you think someone is claiming benefits when they shouldn't be.

Housing Benefit Overpayments

Information for employees and employers about a Direct Earnings Attachment (DEA).