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We are very sorry to all those affected by are delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Camping licence

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Licence summary

If you allow your land to be used as a camping site by the public for more than 42 days consecutively - or 60 days in a year - you require a licence from your local authority.

Conditions may be attached to a licence.

There are exceptions for organisations that hold camping exemption certificates.

Eligibility CriteriaNo provision in the legislation
Regulation SummaryA summary of the eligibility criteria for this licence
Application Evaluation ProcessWhen an application is made it will be deemed to be made unconditionally unless the local authority give notice that the application is refused or conditions are attached.
Will Tacit Consent Apply?Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period.
Apply online

Apply to run a caravan site or camp site (you will need to select the 'Apply for Licences' option).

Tell us about a change to your existing caravan site or camp site (you will need to select the 'Apply for Licences' option).

Failed Application Redress

Please contact your Local Authority in the first instance:

Housing Enforcement call: 01795 417538
Email: housingadmin@swale.gov.uk

If an applicant is refused a licence they may appeal to their local Magistrates' court.

Licence Holder Redress

Please contact your Local Authority in the first instance:

Housing Enforcement call: 01795 417538
Email: housingadmin@swale.gov.uk

A licence holder may appeal against a condition attached to a licence to their local Magistrates' court.

Consumer ComplaintWe would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.
Other RedressE.g. about noise, pollution, etc. Also should one licence holder complain about another.
Trade AssociationsAssociation of Caravan and Camping Exempted Organisations (ACCEO)
British Holiday and Home Parks Association (BH and HPA)
Caravan Industry Training (CITO)
Federation of Tour Operators (FTO)
 
Hotel Marketing Association
National Caravan Council (NCC)

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