We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.
Housing Benefit Overpayments
Chapters in this topic
What is an overpayment
An overpayment happens when you get more Housing Benefit than you're entitled to.
If you've received too much Housing Benefit
If we've paid you too much Housing Benefit, we will usually ask you to pay it back.
If we've paid you too much Housing Benefit, we'll send you a letter which gives you information about the overpayment, including:
- why the overpayment happened
- the amount you were overpaid
- the period it was overpaid
The letter will also tell you how we intend to recover the overpayment and what to do if you disagree.