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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Helping our Communities

People with certain health conditions that put them at risk of hospitalisation if they catch coronavirus, known as clinically extremely vulnerable, have been advised to stay at home as much as possible except for exercising outdoors or attending essential health appointments.

The government has written to people in this group, but if you haven’t received a letter and think you should be on the list, you can register by visiting GOV.UK.

To help clinically extremely vulnerable people stay safe, we're working with local voluntary groups to make sure they have priority supermarket delivery slots for food and essential supplies, or to find alternatives. We're also able to provide advice for accessing medication and signposting to support services for mental health, loneliness and financial issues.

Anyone who is clinically extremely vulnerable who needs help with accessing food, or other services, can contact us on 01795 417525 for help.

Clinically extremely vulnerable

National lockdown restrictions specifically apply to clinically extremely vulnerable people who have been notified that they're vulnerable by a letter from the government.  Others living in a household with someone who is clinically extremely vulnerable are not advised to follow the same guidance.

If you are clinically extremely vulnerable and have friends, family or neighbours who can help you with things like doing your shopping, collecting medication or completing application forms, then you should ask them for help.

Supermarkets and food banks

Many supermarkets are offering priority slots to those who have been identified as clinically extremely vulnerable, these can be accessed by visiting GOV.UK and registering online.

Food banks

If you are unable to afford food, you may be able to get help through a local food bank.

Accessing medication

If you are unable to collect your own medication, the NHS First Responders are able to support you. For more information, you can call 0808 196 3646 between 8am and 8pm, 7 days a week.

Financial support

If you're experiencing financial or debt problems, you can visit the Citizens Advice website for more information.

More information

If you're clinically extremely vulnerable and you need more information, please contact us for support on 01795 417525.

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