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Get help if you've been affected by COVID-19

If you've been told to self isolate

Depending on your circumstances, you may be eligible for:

  • the Self-isolation Support fund
  • a Test and Trace support payment

Self-isolation Support Fund

Apply for the Self-isolation Support Fund if you've been told to self-isolate by the NHS Test and Trace service and you need help with something other than money, including things like:

  • food
  • collecting prescriptions
  • counselling

You can apply for support once you've started self-isolation any you'll continue to receive support throughout the time you're self-isolating.

As long as one person within your household can show evidence that they need to self-isolate, the entire household can benefit from the support the self-isolation Support Fund offers.

You can apply for the Self-isolation Support Fund up until 31 March, 2022.

How much you'll get

The Self-isolation Support Fund does not include a payment.

Applying

To apply for the Self-isolation Support Fund, you'll need to contact Citizens Advice on 01795 417664 or email selfisolation@citizensadviceswale.uk.

Test and Trace support payments

Apply for a Test and Trace support payment if you need help with money because of COVID-19.

You may be entitled to help if you've lost money because you're caring for a child or someone under 25 with a care need who has tested positive for COVID-19.

Visit our web page for more information about Test and Trace Support Payments, including how to apply.