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From Thursday 5 November, national restrictions apply following the coronavirus (COVID-19) outbreak. For more information, visit our coronavirus section.

Payments for those on a low income who have to self-isolate

Chapters in this topic

  1. Before you claim
  2. Make a claim

Make a claim

You can make a claim online. You’ll need to provide a:

  • notification from NHS Test and Trace showing that you’ve been told to self-isolate
  • bank statement or evidence of your trading income, if you’re self-employed

What happens next

Once you’ve made a claim, we may check:

  • NHS Test and Trace data to determine if you’ve been told to self-isolate
  • the benefits you’re receiving and your employment status

If your claim is successful, you’ll normally receive your payment within 48 hours.

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