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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.


This article was originally published on Monday 30 March, 2020.

Scammers have sophisticated ways to trick you into giving them information, including bank or personal details, especially during the coronavirus (COVID-19) outbreak. The government has issued guidance on what to look out for, including:

  • not clicking links in suspicious emails or txt messages
  • not giving out personal details

We’ll never ask you for your bank account details or personal information by text, email or post. If you’re concerned about a message you’ve received, you can visit Action Fraud's website to report a scam online.

Council Tax

You may receive a text message suggesting that you're entitled to a Council Tax rebate. The text invites you to click a link which takes you to a website. This is a scam. If you receive this, you can report it to Action Fraud.

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