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2020 Electoral Register Update

Published Monday 28 September, 2020
Last updated on Tuesday 10 November, 2020

The annual update of the electoral register will start soon. We'll be asking you to confirm the details of those at your address who are eligible to vote.

What happens

The electoral register update will take part in two stages:

  1. online canvass – if you’ve provided an email, we’ll be asking you to check your details from the week beginning Monday 27 July
  2. Canvass forms – if you haven’t provided an email, or don’t respond to our online canvass, you will be sent a form between late August and early September

We'll contact you when it's your turn to confirm your details.

Online canvass

If you've given us your email address in the past, when you've registered to vote or completed other electoral forms, we'll contact you by email between Monday 27 July and Wednesday 29 July.

You'll need to respond online by visiting and entering the two codes provided to you in the email. You'll then be asked to confirm your details.

You won't be asked for sensitive information like bank account or passport details.

If you don't respond online before Sunday 9 August, we'll send you a form by post between Monday 17 August and early September.

Canvass forms

If you don’t complete the online canvass, we'll send you a canvass form, by post between late August and early September. You'll receive the form if you:

  • haven't given us your email address in the past, when registering to vote or completing other electoral forms
  • have given us your email address in the past but you haven't responded online before Sunday 9 August

Please follow the instructions on the form to see if you need to do anything. The form includes details of ways to confirm your details online or by phone.

Due to the coronavirus (COVID-19) pandemic we would like to protect the health and safety of our residents and staff by reducing the number of forms being sent back through the post. If you need to respond to the form please do so online or via phone.

If you need to confirm your details, please do so by Sunday 13 September.

If we have asked you to respond, it is a legal requirement to provide the information we're requesting during the electoral register update.

If you haven't responded to requests to update your details online or by phone or email, by Sunday 13 September, you'll receive a reminder which will include a pre-paid reply envelope so you can post your form back.

If you still don't respond, you'll receive a house visit between Friday 23 October and Sunday 8 November.

Reporting a suspicious email

If you think that you've received a suspicious email regarding the 2020 electoral register update, please contact