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2021 Electoral Register Update

Published Monday 19 July, 2021
Last updated on Monday 19 July, 2021

To protect the health and safety of our residents and staff during the COVID-19 pandemic, we're reducing the number of forms being sent back through the post. If you need to respond to the canvass form please do so online or via phone.

The annual update of the electoral register will start soon. We'll be asking you to confirm the details of those at your address who are eligible to vote.

What happens

The electoral register update will take part in two stages:

  1. online canvass – if you’ve provided an email, we’ll be asking you to check your details from the week beginning Monday 26 July
  2. Canvass forms – if you haven’t provided an email, or don’t respond to our online canvass, you will be sent a form between late August and early September

We'll contact you when it's your turn to confirm your details.

Online canvass

If you've given us your email address in the past, when you've registered to vote or completed other electoral forms, we'll contact you by email between Monday 26 July and Wednesday 28 July.

You'll need to respond online by visiting and entering the two codes provided to you in the email. You'll then be asked to confirm your details.

You won't be asked for sensitive information like bank account or passport details.

If you don't respond online before Sunday 8 August, we'll send you a paper form between Friday 20 August and 5 September.

Canvass forms

If you don’t complete the online canvass, we'll send you a canvass form, between late August and early September. You'll receive the form if you:

  • haven't given us your email address in the past, when registering to vote or completing other electoral forms
  • have given us your email address in the past but you haven't responded online before Sunday 8 August

Please follow the instructions on the form to see if you need to do anything. The form includes details of ways to confirm your details online or by phone.

If you need to confirm your details, please do so by Sunday 12 September.

If we have asked you to respond, it is a legal requirement to provide the information we're requesting during the electoral register update.

If you haven't responded to requests to update your details online or by phone or email, by Sunday 12 September, you'll receive a reminder which will include a pre-paid reply envelope so you can post your form back.

If you still don't respond, you'll receive a house visit between Friday 29 October and Sunday 14 November.

Reporting a suspicious email

If you think that you've received a suspicious email regarding the 2020 electoral register update, please contact