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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Garden Waste Collection Update

Published Thursday 20 August, 2020
Last updated on Tuesday 22 September, 2020

We’re incredibly grateful for people’s understanding of the cancellation of our garden waste service last week.

This helped our contractors focus on making sure that general waste, recycling and food waste bins are being collected.

Following the pause in garden waste collections, we are now looking to reinstate the brown bin service from Tuesday 7 April.

Unfortunately we will not be able to catch up on the brown bins that have been missed up to this point, and we will be starting fresh on the usual schedule from Tuesday (7 April 2020). The fortnight that has been missed will be added to the end of your current subscription.

We would appreciate it if people could share this message with friends and neighbours who use the service but may not see this update.

We will continue to prioritise general waste, recycling and food waste, so there may continue to be disruptions to garden waste collections, but if you leave your bin out we will try to collect it as soon as possible. The crews will work hard to try and deliver the brown bin service over the coming weeks, and there will be a number of new employees to help with this task, so please bear with us if the service is intermittent.

We want to thank everyone for their patience and understanding during these difficult times. We will continue to update you with any service disruptions on social media and our website.

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