Our recycling and waste services are changing from Monday 25 March. For more information, read our campaign.
Report a missed bin
If your bin has been missed, there is no need to report it. We will return as soon as possible and collect it. Please leave your bins out.
Use this service to report a missed household waste collection of your green, blue and food waste bins.
You can also use this service if you've subscribed to garden waste collections and we've missed your brown bin.
Before you get started
To report a missed household waste collection, you'll need the address and postcode of the property that was missed.
What happens next
Once you've reported a missed bin, we'll check to see why the bin was missed.