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Due to system maintenance, some of our services including find your nearest which provides information about your bin collection days, will be unavailable from 6pm on Friday, 16 February. Please accept our apologies for the inconvenience. If you need help or advice, please contact our customer service team on 01795 417850. Alternatively, you can email

Weather disruptions

Weather disruptions

From time to time ice and snow may disrupt our collection service. Typically the disruption is due to it becoming too dangerous to operate the scheduled service as both the public and our waste operatives might be put at risk of injury. Our waste freighters are very heavy and should they slip on ice or snow they would be virtually unstoppable. 

During severe weather our advice is to leave your bins out on collection day and we will get to you as soon as we possibly can. Daily updates will be made available on our website and from Waste Enquiries 01795 417888.


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