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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Getting an Enhanced Disclosure and Barring Service (DBS) Check

Use this service if you’re an existing taxi or private hire driver and your Disclosure and Barring Service (DBS) check is due.

To apply for an enhanced DBS check, email the licensing team to request a DBS form.

You must complete the DBS form in black ink.

What happens next

Return the completed DBS form to the licensing team for an officer to check.

Alternatively, you can post it to us at:

Licensing Team
Swale House
East Street
ME10 3HT

Alternatively, you can post the DBS form in the letter box at Swale House. We need the original form.

You should email all your supporting documents to us at, including:

  • proof of address
  • driving licence
  • National Insurance (NI) number
  • passport

Do not send the DBS form to DBS directly.

You need to pay £44 for the DBS which you can do either by:

You can also pay online at pay for your licence online.

Once you have made the payment we will send the form away after validation.

DBS Certificate

The DBS Certificate will only be returned to your address. It does not come to us.

Therefore, when you receive the Certificate, the licensing team will need to see it.

You should send the original certificate to the Licensing team by post or drop at the reception of Swale House (please make sure to mark it for the attention of the Taxi department)

DBS Update Service

One you have received the DBS Certificate it is mandatory for you to join the DBS Update Service. The easiest way to do this is by visiting the DBS website.

If you need help you can contact DBS customer services at or telephone 0300 0200 190

If you do not join the DBS Update, you will need to pay for another £44 to apply for another DBS in 6 months’ time.

It is your responsibility to check if your current DBS Update service subscription is still working.

In the event that you change the following, you should notify the DBS department immediately:

  • Name or Address
  • Bank Card

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