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We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk

Terms and Conditions

By reading and continuing to use the site, you agree to the following conditions of use.

The Swale Borough Council Website is a service operated by Swale Borough Council, Swale House, East Street, Sittingbourne, Kent, ME10 3HT.

Disclaimer

We make every effort to ensure that the information on this website is accurate and up-to-date. However, we cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this site.

Links to Other Sites

Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by SBC of the linked site, its operator or its content. We are not responsible for the content of any website outside of our site. Please direct any comments or complaints to the site's authors.

Copyright

All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof is copyright of SBC or other third parties. Permission is granted to electronically copy and print, in hard copy, portions of our site solely for private or educational use (within the classroom), provided that no changes are made to the material and that SBC is acknowledged as the owner.

Any other use of the materials on our site (including reproduction for purposes other than noted above and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited. Should you require permission for the above, please contact the Communications and Marketing Team.

Privacy Policy

You can read more about what happens when you use our website, including the information that we collect, where we keep it and your rights to examine it, on our privacy page.

Accessibility

SBC endeavours at all times to make the site as accessible as reasonably possible to disabled users, older versions of browsers and all accessibility programs. In no way does SBC seek to discriminate against disabled user's access to the website service in accordance with the Disability Discrimination Act 1995, if you feel there is an area for improvement or concern please email the Communications and Marketing Team.

For further information about the Terms and Conditions of use of this website, please contact the Communications and Marketing Team.

Summary of Terms

Browser

Used to locate and display Web pages via a software application. The most popular ones are Netscape Navigator and Microsoft Internet Explorer.

Cookie

Message given to a web browser by a web server. The message is then stored by the browser in a text file called 'cookie.txt'. Cookies are used to enable a website to 'remember' whether a user has visited the site before and possibly to store marketing information about previous visits (items bought last time, pages visited etc.). Cookies are also used to store temporary information as a user moves from page to page within a site (items in a shopping basket etc.). Such cookies are erased when the user session ends. This information is converted to number format for statistical purposes, and all information relating to the individual is erased when the user session is ended.

Users can set their browser not to allow cookies to be stored in their computer. To do this, please follow the instructions provided with your web browser software.

IP Address

If you are connected to the Internet, you have one, for example, it may look something like this 198.184.98.9.

User Session

A user's visit to a site begins when the user first accesses any page on a given site and ends after a visitor has left that site and not revisited it within a specified amount of time (normally 20 minutes) or when the user's browser is closed.

Web Server

Delivers (serves up) web pages to your computer.

We use cookies

Our website uses cookies to monitor the way you use it, helping to make your experience better. By continuing to use this site or clicking "accept cookies", you agree to our cookies. Cookie policy