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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Guidance on carrying passengers in a Hackney Carriage or Private Hire Vehicle

You and your passengers can’t smoke in a taxi or private hire vehicle. If you do, or you allow a passenger to smoke, you could receive a fine.

You must allow an assistance dog to travel with your passenger if they need it, except if you have medical reasons not to.