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We are very sorry to all those affected by are delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Replace a paper licence certificate

Use this service to replace a private hire  or dual driver’s paper licence that’s been lost, stolen or damaged.

You’ll need to pay £10 to replace a paper licence.

You can pay online. You’ll need:

  • your badge number
  • your postcode
  • a debit or credit card

What happens next

Once we’ve received your payment, we’ll process your request and send you your replacement certificate.

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