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Your bin collections will remain the same this bank holiday Monday, 27 May. Our offices at Swale House, Sittingbourne, Alexander Centre, Faversham and Sheppey Gateway, Sheerness, will be closed.

Customer Charter

We are committed to providing the best customer service in line with the organisation’s core values:  

When you use our services we will 

Our aim is to

You can help us by

Customer Service Standards

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