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Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.

Request literature in an alternative format

Use this service to request copies of things like application forms and guidance notes in an accessible format, including braille, large print or audio transcription.

You can request information online. You'll need:

  • a description of the information you need
  • your postcode, phone number and email address

What happens next

Once we've received your request, we'll send you the information you've requested. In some situations, it may not be possible to meet your request. If this happens, we'll contact you to discuss how we can help.

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