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From Thursday 5 November, national restrictions apply following the coronavirus (COVID-19) outbreak. For more information, visit our coronavirus section.


Following the closure of our offices, we're only accepting invoices by email and paying them by bank transfer (BACS).

To send us an invoice, email it to You'll need to include:

  • your invoice - we accept PDF, Microsoft Office documents like Word or Excel or images
  • the details of the bank account you want us to pay into

To receive remittance advice, you should tell us which email address to use if you haven't already.

Any invoices that are sent by post may experience significant delays.

When you'll be paid

BACS payments will be paid into your bank account on a Friday. If you have any questions, please either email them to or alternatively call 01795 417523.

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