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Due to urgent updates, some of our systems including reporting, paying and applying for things may be unavailable. Other things like checking your bin day and searching our website may also be unavailable. Please accept our apologies for any inconvenience.

Unauthorised encampments

Use this service to report a problem with caravans and other vehicles on land without the permission of the landowner or occupier, resulting in trespass.

To report a problem, call our Customer Service team on 01795 417850. You’ll need:

  • the location of the problem
  • a description of what has occurred

What happens next

Once we’ve received your email, we’ll investigate your report. We may:

  • take action if the problem has happened on Council owned land
  • notify the land owner if the problem has taken place on private land

If we notify a landowner and they don’t take appropriate action to solve the problem, we may take action ourselves.

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