From the week beginning 16 September, some people may have changes to the day their bins are collected. For more information, read our news article.
Unauthorised encampments
Use this service to report a problem with caravans and other vehicles on land without the permission of the landowner or occupier, resulting in trespass.
To report a problem, call our Customer Service team on 01795 417850. You’ll need:
- the location of the problem
- a description of what has occurred
What happens next
Once we’ve received your email, we’ll investigate your report. We may:
- take action if the problem has happened on Council owned land
- notify the land owner if the problem has taken place on private land
If we notify a landowner and they don’t take appropriate action to solve the problem, we may take action ourselves.