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Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.

Unauthorised encampments

Use this service to report a problem with caravans and other vehicles on land without the permission of the landowner or occupier, resulting in trespass.

To report a problem, call our Customer Service team on 01795 417850. You’ll need:

  • the location of the problem
  • a description of what has occurred

What happens next

Once we’ve received your email, we’ll investigate your report. We may:

  • take action if the problem has happened on Council owned land
  • notify the land owner if the problem has taken place on private land

If we notify a landowner and they don’t take appropriate action to solve the problem, we may take action ourselves.

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