From the week beginning 16 September, some people may have changes to the day their bins are collected. For more information, read our news article.
Request literature in an alternative format
Use this service to request copies of things like application forms and guidance notes in an accessible format, including braille, large print or audio transcription.
You can request information online. You'll need:
- a description of the information you need
- your postcode, phone number and email address
What happens next
Once we've received your request, we'll send you the information you've requested. In some situations, it may not be possible to meet your request. If this happens, we'll contact you to discuss how we can help.