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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Shopping trolleys

Supermarkets have a responsibility to collect shopping trolleys that have been dumped.

Collection services

You can call:

When to tell us

If shopping trolleys are being regularly dumped and they could have an environmental affect, like trolleys being regularly dumped in a canal, you can contact our customer service team.

If you think a trolley’s become dangerous, including if it’s in the road, you should call 101 instead.

Related pages

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