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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. Please report any missed collections within two days so we can work with Suez to improve the service.

Pay a Fixed Penalty Notice (FPN)

Use this service to pay a Fixed Penalty Notice (FPN) you've received.

Before you get started

You can pay your FPN using our online form. You’ll need:

  • your FPN reference number or barcode number
  • a debit or credit card

What happens next

Once we've received your payment, we'll send you a payment confirmation number by email.

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