Due to urgent updates, some of our systems including reporting, paying and applying for things may be unavailable. Other things like checking your bin day and searching our website may also be unavailable. Please accept our apologies for any inconvenience.

Drainage and sewers

For:

information and advice about public sewers, including clearing blockages and repairs, contact Southern Water
problems with surface water drainage on highways, including blocked gulleys, contact Kent County Council
problems with drainage or sewers on your own land, including drains that only serve your house and private septic tanks, you should contact a private drainage company
issues that are likely to lead to health problems affecting your property, including raw sewage, contact our Private Sector Housing team

Contacting us

To report a problem affecting your property, email our Private Sector Housing team at housing@swale.gov.uk. You’ll need to include:

your address
a description of the problem

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