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We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk

Drainage and sewers

For:

  • information and advice about public sewers, including clearing blockages and repairs, contact Southern Water
  • problems with surface water drainage on highways, including blocked gulleys, contact Kent County Council
  • problems with drainage or sewers on your own land, including drains that only serve your house and private septic tanks, you should contact a private drainage company
  • issues that are likely to lead to health problems affecting your property, including raw sewage, contact our Private Sector Housing team

Contacting us

To report a problem affecting your property, email our Private Sector Housing team at housing@swale.gov.uk. You’ll need to include:

  • your address
  • a description of the problem

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