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Fitting CCTV to a Taxi or Private Hire Vehicle

If you’re going to use CCTV in your vehicle, you’ll need to comply with the Information Commissioner’s Office (ICO) Code or Practice (PDF 412kb).

You, or the operator you work for, will need to establish a person who’s responsible for the use of personal data, like CCTV footage, known as a Data Controller.

You’ll need to pay the ICO £40 to register as a Data Controller.

You, or the operator you work for, will need to provide information about the CCTV system that’s being used. The ICO will add these details to a public register of data controllers.

For more information, including how to register as a Data Controller, you can visit the ICO’s website.

Choosing a CCTV system

You should choose a CCTV system that:

  • can record and store at least 28 days of video footage
  • captures video footage that’s good quality and works in both daylight and low light
  • is capable of storing information about the vehicle as well as the date and time
  • records video footage in a format that’s easily used by Police and the courts

You can’t use CCTV equipment to record conversations between customers. If the CCTV equipment you choose includes a way to do this, you’ll need to turn it off.

You’ll need to display a notice in the vehicle saying that a CCTV system is operating.

More information

For more information about using CCTV in your vehicle, you can read appendix O (PDF 270kb) of the Taxi Licensing policy.

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