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Repay a Prevention Loan

Use this service if you’ve received a loan from us to pay towards upfront costs for finding you accommodation, including rent in advance or a deposit.

Make a payment

You can pay your loan online. You’ll need:

  • your phone number
  • an email address
  • your address, including postcode
  • a credit or debit card

Refer to your prevention loan agreement for the amount you’ll need to pay.

If you have any questions about the amount you need to pay, email our Housing Options team at

What happens next

Once we’ve received your payment for your accommodation loan, we’ll email you a receipt.

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