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For the latest advice and guidance following the coronavirus (COVID-19) outbreak, visit our coronavirus section.

Due to essential maintenance, you may experience problems using some of our online services this weekend, Saturday 31 October and Sunday 1 November. Please accept our apologies for any inconvenience.

Housing

Housing Register

Information about the housing register, including how to join the housing register or exchange your property for someone else's.

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Homelessness

Information on what to do if you're being made homeless, including specific, advice contact numbers and how to report rough sleeping.

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Landlords: deposit protection schemes

Information for landlords and tenants about rent deposit schemes, including the landlord's responsibilities.

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Housing grants and loans

Information about housing grants and loans to help improve your home and make it safe

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Disabled facilities grants

Information about the disabled facilities grants that are available to help you adapt your home.

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Warm Homes Scheme

Information about the Warm Homes Scheme which can help improve your home to cope with a health condition.

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Staying Put

Information about our Staying Put service which can help with odd jobs and certain improvements around your home.

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Advice for landlords on renting a property

Information for landlords and tenants about the health and safety checks and energy efficiency checks that should be carried out on certain properties.

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Become an accredited landlord

Information for landlords about becoming accredited, including the benefits.

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Complain about disrepairs to your privately rented property or House in Multiple Occupation (HMO)

Advice for tenants about complaining to your landlord if you're having issues around your home.

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Empty properties

Advice about what to do if you notice an abandoned property, including one that's likely to cause a danger to yourself or other people.

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Lettings agents and property managers: property redress scheme

Information about the property redress schemes available to letting agents and property managers.

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Report housing fraud

Tell us if you think someone is making a fraudulent claim through the housing register, including where someone is sub-letting a property.

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