Due to an exceptionally high demand for food waste bins, delivery of these bins may be delayed. Our contractor is working on delivering these as soon as possible. Please note other bin requests are not affected. Please accept our apologies for any inconvenience.
Housing
Get Housing Advice
Visit AdviceAid's website for advice on housing.
Housing Register
Information about the housing register, including how to join the housing register or exchange your property for someone else's.
Homelessness
Information on what to do if you're being made homeless, including specific, advice contact numbers and how to report rough sleeping.
Housing grants and loans
Information about housing grants and loans to help improve your home and make it safe
Disabled facilities grants
Information about the disabled facilities grants that are available to help you adapt your home.
Help keeping your home warm
Information for tenants and homeowners about the help that's available to keep your home warm.
Damp and mould
Information and advice about damp and mould for tenants and landlords.
Staying Put
Information about our Staying Put service which can help with odd jobs and certain improvements around your home.
Advice for landlords on renting a property
Information for landlords and tenants about the health and safety checks and energy efficiency checks that should be carried out on certain properties.
Landlords: deposit protection schemes
Information for landlords and tenants about rent deposit schemes, including the landlord's responsibilities.
Become an accredited landlord
Information for landlords about becoming accredited, including the benefits.
Complain about disrepairs to your privately rented property or House in Multiple Occupation (HMO)
Advice for tenants about complaining to your landlord if you're having issues around your home.
Empty properties
Advice about what to do if you notice an abandoned property, including one that's likely to cause a danger to yourself or other people.
Lettings agents and property managers: property redress scheme
Information about the property redress schemes available to letting agents and property managers.
Report housing fraud
Tell us if you think someone is making a fraudulent claim through the housing register, including where someone is sub-letting a property.
Temporary Accommodation
Information and advice about temporary accommodation, including how to apply and what you need to do once you're in it.
Repay a Prevention Loan
Advice if you've received a loan to help you pay for accommodation.