We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk
Empty properties
Chapters in this topic
Report a property
If a property is causing a danger right now, including a fire, you should call 999.
If the property:
- has a pest problem, including rats or mice, contact our Customer Service team
- has a structural problem, like a collapsed roof, email our Planning Enforcement team at enforcementteam@swale.gov.uk
- is just empty, email our Empty Properties Officer at emptyproperty@swale.gov.uk
What happens next
Once you’ve report a problem to our Environmental Response or Planning Enforcement teams, we may:
- arrange a visit
- investigate your report
- contact the owner
- serve a notice on the property's owner