Due to an exceptionally high demand for food waste bins, delivery of these bins may be delayed. Our contractor is working on delivering these as soon as possible. Please note other bin requests are not affected. Please accept our apologies for any inconvenience.
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Empty properties
Empty properties
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Report a property
If a property is causing a danger right now, including a fire, you should call 999.
If the property:
- has a pest problem, including rats or mice, contact our Customer Service team
- has a structural problem, like a collapsed roof, email our Planning Enforcement team at enforcementteam@swale.gov.uk
- is just empty, email our Empty Properties Officer at emptyproperty@swale.gov.uk
What happens next
Once you’ve report a problem to our Environmental Response or Planning Enforcement teams, we may:
- arrange a visit
- investigate your report
- contact the owner
- serve a notice on the property's owner
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