Empty properties

Report a property

If a property is causing a danger right now, including a fire, you should call 999.

If the property:

• has a pest problem, including rats or mice, contact our Customer Service team
• has a structural problem, like a collapsed roof, email our Planning Enforcement team at enforcementteam@swale.gov.uk
• is just empty, email our Empty Properties Officer at emptyproperty@swale.gov.uk

What happens next

Once you’ve report a problem to our Environmental Response or Planning Enforcement teams, we may:

• arrange a visit
• investigate your report
• contact the owner
• serve a notice on the property's owner