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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. Please report any missed collections within two days so we can work with Suez to improve the service.

Our offices

Sheppey Gateway, Sheerness

Sheppey Gateway logo

You can get help with a wide range of public, voluntary and community services like Kent Adult Education, services that help individuals develop new skills through learning. Sheppey Gateway also includes a library, operated by Kent County Council.

Sheppey Gateway is closed on a Sunday and Wednesday.

The Sheppey Gateway is closed on Wednesdays.


The library at Sheppey Gateway is open between:

  • 9.30am to 5pm Monday, Tuesday, Thursday and Friday
  • 10am to 4pm Saturday

Opening times

Swale Borough Council Customer Services team are available 10am to 12 noon Monday, Tuesday, Thursday and Friday.

Certain services, including housing and benefits may have different opening times.

Contact us online

Call us

01795 417850

Find us

You'll find the Sheppey Gateway at:

  • Sheppey Gateway
  • 38 to 42
  • High Street
  • Sheerness
  • Kent
  • ME12 1NL

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