From the week beginning 16 September, some people may have changes to the day their bins are collected. For more information, read our news article.

Contact a Swale Borough Council service

Available services

Benefits

The benefits team can help you with things like:

You can contact the benefits team online, by email or phone. If you're sending us information to do with a claim you've made, you can send it to:

For general enquiries about a Housing Benefit claim, you can contact the benefits team online.

For enquiries about Housing Benefit overpayments, you can contact the benefits team online.

For Housing Benefit appeals, you'll need to contact hbappeals@swale.gov.uk.

You can call the Benefits Team on 01795 417555.

Phone lines are available between:

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