We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk
Contact a Swale Borough Council service
Council Tax
The Council Tax team can help with things like:
- making a claim for Council Tax Support
- setting up a Direct Debit to pay your Council Tax
- telling us about a change of address
- making a change to your Council Tax payments, including how often you pay
Contact us
You can contact the Council Tax team online, by email or phone. If you're sending us information to do with a claim you've made, you can send it to:
- Council Tax team
- Swale Borough Council
- Swale House
East Street - Sittingbourne
- Kent
- ME10 3HT
For general enquiries about a Council Tax, you can contact us online.
Council Tax changes
Changes to the way you pay your Council Tax, including setting up a Direct Debit, email directdebit@swale.gov.uk.
Appeals
If you've applied for Council Tax Support and you're appealing our decision, you can email your appeal to hbappeals@swale.gov.uk.
Contacting us by phone
You can call our Council Tax team on 01795 417272.
Phone lines are available between:
- 9am and 4pm, Monday
- 9am and 4pm, Tuesday
- 9am and 4pm, Wednesday
- 9am and 4pm, Thursday
- 9am and 1pm, Friday
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