Skip to main content

We use cookies

Our website uses cookies to monitor the way you use it, helping to make your experience better. By continuing to use this site or clicking "accept cookies", you agree to our cookies. Cookie policy

Our system for council meetings will be unavailable due to essential maintenance work between 10am and 10.30am on Sunday 13 September. Please accept our apologies for any inconvenience.

Complaints Policy

This policy sets out how we define complaints as a council, and how we will respond to them. It also includes detail on the monitoring and reporting of complaints and our complaints process.

You can download our complaints policy (PDF 164kb).