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Due to unforeseen circumstances, we're experiencing delays to some bin collections at the moment. If your bin is due for collection, leave it out and we'll collect is as soon as possible. Please accept our apologies for any inconvenience.



Due to essential maintenance, My Services will be unavailable between 9am and 3pm on Sunday 4 June. Please accept our apologies for any inconvenience.

Customer Access Strategy

Excellent customer care is very important to us and this refreshed strategy relates not only to the front line staff, but also service providers throughout the council who have contact with members of the public who use our services.

We aim to provide excellent and efficient services to everyone.

Our Customer Access Strategy can be downloaded here.

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