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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Customer Access Strategy

Excellent customer care is very important to us and this refreshed strategy relates not only to the front line staff, but also service providers throughout the council who have contact with members of the public who use our services.

We aim to provide excellent and efficient services to everyone.

Our Customer Access Strategy can be downloaded here.