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From Thursday 5 November, national restrictions apply following the coronavirus (COVID-19) outbreak. For more information, visit our coronavirus section.

Customer Access Strategy

Excellent customer care is very important to us and this refreshed strategy relates not only to the front line staff, but also service providers throughout the council who have contact with members of the public who use our services.

We aim to provide excellent and efficient services to everyone.

Our Customer Access Strategy can be downloaded here.

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