Skip to main content

Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Local Housing Allowance Safeguard Policy

The aims and objectives of this policy are to:

  • provide a safeguard for the most vulnerable tenants and reassure them that their benefit and rent will be paid
  • help prevent rent arrears and tenants being put at risk of eviction
  • help sustain tenancies for vulnerable tenants
  • reassure landlords that their rent will be paid if they have vulnerable tenants or if they are approached by vulnerable tenants
  • help put tenants in touch with other agencies where appropriate and give people the opportunity and support to manage their own tenancies and finances
  • ensure that council officers make reasonable, fair and consistent decisions
  • promote a transparent and simple process that is widely understood
  • treat each case individually and avoid making assumptions about peoples situations.

You can download our Local Housing Allowance Safeguard Policy (PDF 68kb).