Due to an exceptionally high demand for food waste bins, delivery of these bins may be delayed. Our contractor is working on delivering these as soon as possible. Please note other bin requests are not affected. Please accept our apologies for any inconvenience.
Local Housing Allowance Safeguard Policy
The aims and objectives of this policy are to:
- provide a safeguard for the most vulnerable tenants and reassure them that their benefit and rent will be paid
- help prevent rent arrears and tenants being put at risk of eviction
- help sustain tenancies for vulnerable tenants
- reassure landlords that their rent will be paid if they have vulnerable tenants or if they are approached by vulnerable tenants
- help put tenants in touch with other agencies where appropriate and give people the opportunity and support to manage their own tenancies and finances
- ensure that council officers make reasonable, fair and consistent decisions
- promote a transparent and simple process that is widely understood
- treat each case individually and avoid making assumptions about peoples situations.
You can download our Local Housing Allowance Safeguard Policy (PDF 68kb).