Due to unforeseen circumstances, we're experiencing delays to some bin collections at the moment. If your bin is due for collection, leave it out and we'll collect is as soon as possible. Please accept our apologies for any inconvenience.
Due to essential maintenance, My Services will be unavailable between 9am and 3pm on Sunday 4 June. Please accept our apologies for any inconvenience.
Complain about a High Hedge
Use this service if you’ve already tried to settle a dispute about a hedge with your neighbour and they’re refusing to do anything about it.
If you haven’t tried to settle the dispute, we may reject your complaint.
Once you’ve made a complaint, you’ll need to pay £565 before we can process it.
To ask us to look at your dispute and make your payment online. You’ll need:
- an estimate of the height of the hedge
- the reference number for any previous complaints about the same hedge, if you’ve made them
- your neighbour’s address
Alternatively, you can download, complete and return a form (PDF 131kb)
If you download the form, you'll need to email it to planningsupport@midkent.gov.uk.
What happens next
We'll investigate your complaint.