Skip to main content

We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk

Complain about a High Hedge

Use this service if you’ve already tried to settle a dispute about a hedge with your neighbour and they’re refusing to do anything about it.

If you haven’t tried to settle the dispute, we may reject your complaint.

Once you’ve made a complaint, you’ll need to pay £600 before we can process it.

To ask us to look at your dispute and make your payment online. You’ll need:

  • an estimate of the height of the hedge
  • the reference number for any previous complaints about the same hedge, if you’ve made them
  • your neighbour’s address

Alternatively, you can download, complete and return a form (PDF 134KB)

If you download the form, you'll need to email it to planningsupport@midkent.gov.uk.

What happens next

We'll investigate your complaint.

We use cookies

Our website uses cookies to monitor the way you use it, helping to make your experience better. By continuing to use this site or clicking "accept cookies", you agree to our cookies. Cookie policy