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Complain about a High Hedge

Use this service if you’ve already tried to settle a dispute about a hedge with your neighbour and they’re refusing to do anything about it.

If you haven’t tried to settle the dispute, we may reject your complaint.

Once you’ve made a complaint, you’ll need to pay £565 before we can process it.

To ask us to look at your dispute and make your payment online. You’ll need:

  • an estimate of the height of the hedge
  • the reference number for any previous complaints about the same hedge, if you’ve made them
  • your neighbour’s address

Alternatively, you can download, complete and return a form (PDF 134KB)

If you download the form, you'll need to email it to

What happens next

We'll investigate your complaint.

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