Tourist signage
Date: Tuesday 2, September 2025
Name: Mr K
I would like to know the exact cost of the 4? new tourist signs (with a street map of Faversham) which have been erected in Faversham. It is part of your “Way Finding Project”,and although I have been in touch with Cllr Charles Gibson he has not been able to answer my question.
Show/hide the answer to 'Tourist signage'I have consulted with my colleagues, and I can confirm that the Council awarded £80,000 to Faversham Town Council on phase 2 of the wayfinding project, with a further £6083 paid directly by Swale Borough Council for planning fees.
Our current understanding of the breakdown of costs associated the project, is based on those provided at the planning stage, set out below.
£59,830 manufacture and installation of the signage
£6,660 other project costs including surveys, sample and transport costs.
£25,760 for planning fees, including highways approvals, design and procurement costs and management of the project
These come to a higher figure than the money awarded and paid directly by Swale Borough Council, as the project was subject to change. The money provided to the project through Swale Borough Council was made available by Central Government under the UK Shared Prosperity Fund and Rural Prosperity Fund and monitoring of its delivery will indicate the precise final figures. Many thanks Money and budgets
Date: Wednesday 13, August 2025
Name: Mr E
The council are always complaining about wasting money trying to be green and to be more efficient and proactive. If that is truly the case I can prove you are not on any and all of the above in one instance. Today a refuse lorry came to take our black refuse sacks & food waste. However, their truck was incapable of taking food waste, which means a second collection will now be necessary to collect it. This will therefore mean more wages for doing the job twice, pollution & congestion caused by a second vehicle doing the whole route again. Totally inefficient and causing disruption & countless calls from your residents to report the issue. So therefore headoffice staff time also wasted viewing submitted email reporting (I assume they are looked at and logged)
Show/hide the answer to 'Money and budgets'Thank you for your question to the Leader regarding our waste service.
We have investigated the points you have raised below with our contractor who has advised that they are unaware of any issues with collections in Winstanley Road this week. The crew that collect your refuse/recycling do have a separate food compartment and were tasked with collecting both refuse and food waste this week (separately but in the same vehicle).
As you have advised, the most efficient way of carrying out waste collections is with a one pass vehicle with the facility to collect both waste streams separately and this is the type of vehicle that is used for waste collections across the borough. On a few rare occasions there have been vehicle issues that have prevented the food waste from being collected with the refuse or recycling, which will unfortunately result in a smaller vehicle following the crew to collect the food waste, however this is very rare and we have been advised there were no reports of any issues from the crews during this week’s collection. We also have not received any other reports of food waste not being collected with the refuse in Winstanley Road this week.
I have asked that this is investigated further with the crew and ensure any issues are resolved quickly to avoid any recurrence.
We are truly sorry that you have experienced an issue that has led you to make a complaint. We understand that raising concerns can be frustrating, and we appreciate you taking the time to let us know.
If you have any further issues and to ensure your complaint is handled efficiently and directed to the appropriate team, we kindly ask that you submit a service request. This helps us gather all the necessary information and ensures the matter is properly recorded and investigated.
You can submit a request by:
Using one of these methods will automatically assign the task to the relevant officer, generate a reference number, and allow us to begin addressing the issue promptly.
We appreciate your cooperation and understanding and thank you again for bringing this to our attention. Many thanks Website improvements
Date: Monday 8, September 2025
Name: Mr D
Could you make your website easier because I have and my mother have tried to inform you of problems from leaning lights damage road signs cars left to rot in front of houses pollution mice rats overgrown trees and although I have tried to request from each independent department nothing has happened it would be easier if we could just ask a simple AI has they are largely available now and that we'd be sent directly to the system or person who can talk about this and then inform the people that need to be informed about the problem it would lower the costs of people spending time treating this questions would be more efficient and would also make it a lot easier for the elderly and potentially save the council money in the long run because the information could be saved and cross examined during one or twice a month so that you will get a global picture of the problem areas or potential ways to make things better and more productive with the limited funding that you have
Show/hide the answer to 'Website improvements'Thank you for your question to the Leader.
We’re sorry to hear that you’ve encountered difficulties when trying to report issues. We understand how frustrating this can be and appreciate you taking the time to share your concerns.
To ensure your query is directed to the appropriate team and handled efficiently, we kindly customers to submit a service request. This allows us to gather all the necessary information, assign the matter to the relevant officer or department, and begin investigating promptly. It also generates a reference number for tracking purposes.
The customer services team will also be able to signpost to the relevant service if not within the remit of Swale Borough Council.
You can submit a request by:
We appreciate your feedback and your suggestions regarding accessibility and efficiency. These are important considerations, especially for residents who may find current systems challenging.
Your comments will be shared with the relevant teams for review.
Thank you again for raising this with us. Milton Recreation Ground
Date: Sunday 3, August 2025
Name: Mr W
I see once again that Milton Recreation Ground has been invaded by 30 or more traveller’s caravans plus cars and vans. The cars and vans are being driven willy nilly over the entire Recreation Ground and in particular are being used as transport to the large sycamore tree by the back gardens of houses in Worcester Drive, where the occupants decamp and urinate and/ or defecate under the tree just where children love to play.
Please can you advise me what steps the Council are taking to have the travellers removed, and then to prevent them from returning. It must cost the Council thousands of pounds of money which we the residents have supplied to clear the mess that is left behind.
Show/hide the answer to 'Milton Recreation Ground'Thank you for reporting regarding the recent incursion to us at Milton Rec.
I can confirm that the Environmental Response Department is following the nationally set procedures, starting with a welfare visit today to ascertain what action we need to take. This will likely lead to us issuing a notice to leave, which if not complied with, then will result in the Council seeking the magistrate’s permission to remove them from our land.
In accordance with standard procedure, we provide waste bags to promote site cleanliness and to reinforce the importance of maintaining hygienic conditions.
The Council is currently investigating further restrictive measures at Milton Rec to try and reduce ongoing spend. Naming of a footpath in Faversham
Date: Monday 28, July 2025
Name: Mr S
Can you please tell me why the Faversham Town Council have asked Swale Borough Council to issue an order under the Public Health Act 1925 Section 18 to name a footpath in Faversham that has a perfectly good name and has done so for generations !
Show/hide the answer to 'Naming of a footpath in Faversham'Thank you for your request to ‘Ask the Leader’. We have been asked to name a path in Faversham because it has never had a name and an elderly resident in Faversham contacted Faversham Town Council some time ago and said that it would be nice to call the path Queen Matilda Path after the wife of King Stephen who lived in Faversham in the12th Century.
This process of naming a path or road with no name is a simple process and I can assure you we are not renaming any path. We are adhering to the request of one of our Town Councils who, in turn has considered the request of a Faversham Resident. Renting
Date: Tuesday 4, February 2025
Name: Mr H
Why do you wish and also rush single parents on benefits to get into renting their own properties to then make them have to pay £500 you know they haven’t got upfront? Why are you making it impossible for single mums so they have no choice but to turn them down knowing after the second turn down they get kicked out of their temporary rental and made homeless
Show/hide the answer to 'Renting'Thank you for your question.
Our Housing team offer advice to people who are experiencing housing problems and work extremely hard to offer advice and assistance to those with housing problems in the Borough. Many households contact us with the expectation that they will be provided with social housing, but the demand for these properties far exceeds the supply, and it can take many years for a home to be allocated. We encourage people to look for a home in the private rented sector, as this can often be a much quicker solution. We may be able to suggest options and/or help with deposits, depending on individual circumstances.
Parking and general use of seafront free parking areas by campervans and caravans
Date: Thursday 19, December 2024
Name: Mr B
A questionnaire has been put out on Facebook about , the parking and basically use of seafront free parking areas by campervans , caravans etc .in two areas on Sheppey .the questionaire was quite vague really , but i was surprised to be asked my view on overnight parking fees , of which the min amount was £10 increasing to £20 no option for free or smaller amounts .to me this just seems like the decision has been made and the amount to be charged will be set from this , is this the case ? Or should a lower amount or free be a choice we can make, as this is supposed to be a consultation, not a set of pre-determined terms.?
Show/hide the answer to 'Parking and general use of seafront free parking areas by campervans and caravans'Thank you for your comment on the current public consultation for Seafront parking. The early questions in the consultation ask whether you would support charging or look to keep free access at each of the locations. That is why we have not included a free option in the charges question. We haven’t given a free text or lower level option in the charging question, as if we are to start charging then the fee would need to be set at a level that recovers the costs of running the scheme. It is important it does not cost taxpayers money to subsidise, so £10 is the minimum we think would need to be charged to cover costs. Of course these are only based on estimates and future reviews would be done prior to the final decision. The consultation aims to get a steer on a set of principles from the public, Cllrs will then weigh up all of the information from this consultation and operational information.
Smoke and steam from chimneys around Sittingbourne
Date: Thursday 19, December 2024
Name: Mr B
I recently asked questions of the plumes of smoke , steam from various chimneys around Sittingbourne .and as no one really knew what is in them , i tried to research and look up what they all are emitting .it is very complicated and hard to find any real answers , but my research did find that a lot of these plants are intertwined and seem to be writing off each other’s co2 outputs , but i still see plumes of emissions daily and levels above Sittingbourne for pollution are a lot higher than any surrounding areas .is there a way i can clearly be told what these chimneys are emitting and why sheerness very close almost always has significant lower levels of air pollution , yet considerably close ?
Show/hide the answer to 'Smoke and steam from chimneys around Sittingbourne'Under regulation the Environmental Permitting (England and Wales) Regulations 2016 (as amended) certain recognised factory and industrial processes require a permit. The Environment Agency (EA) and the Council regulate these activities. The permit will control emissions that are discharged. As the regulator the EA or the Council will monitor against the criteria set in the permit. There are various registers available to the public, but the specifics within the permit may not be. The premises are known as "installations. The Environment Agency regulate ‘Part A1’ installations and the Local Council regulate Part A2’ or ‘Part B’ processes/ installations. Information on Part A1 activities can be found at:
https://www.gov.uk/guidance/a1-installations-environmental-permits and
https://www.gov.uk/find-licences/local-authority-environmental-permit for Part A2’ or ‘Part B’ processes.
The permitting scheme enforces industry to reduce any air pollution they may cause and to help improve air quality. Installations are required to ensure Best Available Techniques (BAT) measures are used to reduce emissions. Regular inspections take place to ensure emissions to air do not exceed conditions and limits outlined within each permit
Waste at Wises Lane
Date: Sunday 16, July 2023
Name: Mr W
In recent weeks several open top containers have appeared in the yard of Wises Oast, in Wises Lane. Lorries are delivering and removing mattresses and other refuse items, giving the impression that the site is being used as a Waste Transfer Station. Does this comply with the Operating License granted to them ?
Show/hide the answer to 'Waste at Wises Lane'
Thank you for
your enquiry sent via Ask the Leader. The
permits issued for waste operations such as this are granted by the Environment
Agency.
Having looked
up the postcode of this area via the public register I have been advised that
there is nothing showing around this area and it has been suggested that if you
would like to investigate this further please contact the EA directly as they
will be able to take the details of the business address and/or vehicle
registrations etc.
Contact details
for the Environment Agency are below.
https://www.gov.uk/government/organisations/environment-agency#org-contacts
Cllr Tim Gibson,
Leader of Swale Borough Council.
Date: Tuesday 25, July 2023
Name: Mr W
My complaint/request is for a deep clean of the Faversham underpass by the railway station. It is a busy underpass and is utterly disgusting, filthy with a strong smell of urine. It is a disgrace to the town. I complained to South Eastern Railways who informed me it was a council matter. So I am asking that you give it your immediate attention as it’s not a good image to present to the town
Show/hide the answer to ''Thank you for contacting us.
The Faversham underpass is contracted to be litter picked and cleansed
daily by the Biffa operative who cleanses Faversham High Street. To ensure that the operative is carrying out
their contracted duties, I have raised the concerns regarding the cleanliness
and the operative has been spoken to.
To remove the smell of urine, Biffa has been instructed to carry out a
deep cleanse of the underpass which has been scheduled for Tuesday 4th
July. They have also been instructed to
schedule a monthly deep cleanse, to disinfect the areas to prevent this problem
from reoccurring. A contract monitoring officer will check to ensure that this
is carried out as requested. You can
report any further concerns via our website or by calling our call centre on
01795 417850.
Cllr Tim Gibson
Leader of Swale Borough Council
Litter picking Minster and Sheppey
Date: Sunday 18, June 2023
Name: Mrs J
We often spend an afternoon at Minster, Sheppey and yesterday we sat on the beach for a while. There was litter left by others and jetsam aplenty all over spoiling our enjoyment. Never seen it so bad and litter picking, if being paid for, is clearly not being done. I was surprised and amused to see a poster that claimed the beach was awarded good marks 2023 for various things including cleanliness! Kindly confirm that the Council (or a volunteer litter-pick) will get things back to the way they have been in previous years
Show/hide the answer to 'Litter picking Minster and Sheppey'Thank you for contacting us. Due to financial pressures on the
council, hours were reduced from the council beach cleaning team. But they
still clean the area on a daily basis – litter picking, clearing up dogs waste
& emptying all bins. We have had an unprecedented period of sustained north
easterly winds which have resulted in all sorts of items being washed in from
the cliffs.
There are a number of
individual and group volunteers who have assisted in trying to remove this
extra waste and we have engaged a waste contractor to do a specified clean-up
of the area. Usually, the NE winds cease after April, but we have experienced
them throughout June this year, resulting in the extra load. We will get back
on top of it, but it will take time. Thank you for your understanding. Cllr Tim Gibson,
Leader of Swale Borough Council
Building track and field facilities in Sittingbourne
Date: Sunday 18, June 2023
Name: Mr T
Good morning Sir, I would like to ask you if you could consider building a track in Sittingbourne please. The athletes of Swale have to travel for half an hour drive to the nearest track and field facilities which is Medway park, Deangate Ridge and Julie rose stadium in Ashford. A throwing net at the corner of Milton Regis park, or 2-4 track lanes of 60-100m long would be more than enough to support the local athletes. It would be ideal if it was enclosed so that we can train all year around, but if it’s too much out of budget, an open track would be good too, as long as it could be supervised to not allow pets or bicycles on it but strictly runners. I believe that if you make it in a form of a leisure centre with a gym in the premises, it would be a massive success and a fantastic source of income which will pay the investment back by itself. I have a master’s degree in sports science and I’m an active track and field athlete, therefore, I could give some suggestion if you would like at any point regarding promoting better leisure and sports options in the county. I will be grateful to hear back from you! Thank you very much for your time!
Show/hide the answer to 'Building track and field facilities in Sittingbourne'
Thank you for
your enquiry regarding an athletics provision in Swale. We are currently
reviewing our Built facilities strategy and Playing Pitch Strategy and this
will identify where opportunities can be identified for enhanced or new
facilities or sporting provision.
Once we have
received the reports (September) we will be able to review the wider Swale
provisions of both facilities and playing pitch provisions. Consideration of
athletics will be undertaken at this time
Thank you for
your comments
Cllr Tim Gibson,
Leader of Swale Borough Council.
Lorries on Warden Road
Date: Tuesday 25, April 2023
Name: Mr C
Can I please ask , and request a reply to explain what is being done to stop and prohibit the large 20ton plus lorries (tippers) from hounding warden Road and fourth avenue. The damage is massive to the roads , and the safety of children , oap’s , and general public is very worrying , and quite frankly it’s a disaster waiting to happen. The tipper lorries start around 4/5am and continue regularly throughout the day. They are often driven very fast and with no regard to other road users. Surely this must be a priority of yours to stop this activity once and for all. I await your earliest reply.
Show/hide the answer to 'Lorries on Warden Road'The dumping of illegal waste at Eastchurch cliffs is a complicated matter, involving the input of a range of agencies. I can confirm that SBC remains an active part of the multi-agency operation to put this to a stop. The agencies met with residents at a public meeting last year and explained as much as possible without breaching details of what is a live investigation. I agree it has to stop and we are doing all we can to ensure this happens. We are providing regular intelligence to the Environment Agency who are the lead organisation. The prohibition of large vehicles in that area was looked at by KCC (as the highway agency) but deemed not possible and therefore I would suggest they are best placed to explain the reasoning. Kent Police are also a part of the operation and they, along with the Environment Agency, have also seized vehicles recently. I can totally understand resident frustration at the time it is taking, and we are encouraging all the agencies involved to make full use of the powers available to them to try and bring a conclusion to the matter, and to ensure it is done in a way that brings about a permanent stop.Cllr Mike Baldock,
Council Leader
Swale Borough Council
Holiday camp seasonal closing times
Date: Friday 3, February 2023
Name: Mr C
I would like to know why the holiday camps around where I live are not shut as they only have a 10 month licence i reported this to the council and was told it was discretionary and have now been told that the council is monitoring the sites mean while the sites are getting richer. we cannot get doctors appointments and we pay our council tax. caravan owners does not pay council tax if the said council officers are monitoring they would realise the amount of revenue you are losing but the main point is they should not be there a 10 month licence is what they have and should be enforced. The council have already stated in the local newspaper that they cannot issue 12 month licence to the camps because the island does not have the infrastructure to support all these extra people. they are just staying in all the camps regardless to the licence they have been issued with. Which means they are using all our amenities and putting a strain on our facilities and are not liable to pay council tax.
Show/hide the answer to 'Holiday camp seasonal closing times'Thank you for your question. The Holiday Parks are
responsible for ensuring their licence conditions are complied with. This is
between the parks and those that have caravans on the sites. It is also for the
parks to decide if they wish to have a 10 month or 12 month licence. The parks
can apply for a 12 month licence should they wish to stay open all year round.
The council will consider these applications.
For those parks with 10 month licences, the council’s
planning enforcement team sent letters in December reminding them of their
licence conditions and that they should close. The council will be monitoring
this within the resource they have and also working in the open season to
ensure that Parks are aware of the options available to them and being clear
what legally is permissible.
Cllr Mike Baldock,
Council Leader
Swale Borough Council.
Microchipping Dogs
Date: Tuesday 22, November 2022
Name: Mr C
Can you explain why SBC offers free micro chipping for dogs? Why can't owners pay for the service?
Show/hide the answer to 'Microchipping Dogs'Dear Mr C,
With regard to the above questions that have been asked, we
at SBC have endeavoured to educate the public in the last few years in terms of
taking more responsibility when it comes to ownership of their pets. In this
particular case dogs and cats (it also becomes law next year to have cats
chipped).
It had become very apparent and particularly during the
last couple of years throughout the pandemic that more people had committed to
getting dogs however, what was also evident was that we have subsequently seen
a steady increase in the number of dogs being abandoned when people were
unwilling to undertake the responsibility that comes with ownership. This was
extremely worrying.
Many of the dogs dealt with by our Stray Dog Service are
not micro chipped hence, this presented us with a problem in terms of trying to
locate an owner or indeed re home the dog within a reasonable time.
With a view to educating the public towards taking more
responsibility we as a council sanctioned the initial purchase of a number of
microchips back in 2021 with the intention of holding Public Relations events,
thereby encouraging owners to have their pets chipped whilst also explaining
the benefits.
The chipping procedure ultimately assists us greatly as
potentially having to take an owner to court and prosecute for failing/refusing
to chip their dog is both a timely and costly process which we clearly try to avoid.
The actual cost of individual micro chipping is in fact
minimal however, in the long term it represents a cost benefit to us as it is
the only efficient and effective method of quickly tracing an owner and re
uniting them with their pet.
In an ideal world of course it would be nice to see the
re-introduction of the original Dog Licence so that all pet owners would then
ultimately be contributing towards being responsible or indeed the micro
chipping of their pet however, we are sadly not in this position.
I can confirm that once this initial batch of micro chips
have been used we are not planning to purchase any more and certainly not in
the current economic climate.
I hope this has answered the above and gone some way
towards providing an explanation as to our actions.
Kind regards,
Cllr Mike Baldock
Council Leader
Avenue of Remembrance
Date: Sunday 13, November 2022
Name: Mr P
A couple of years ago there was working Party to loom at rejuvenating the Avenue of Remembrance but was disbanded with the council reorganisation earlier this year. Next year is the centenary of the Avenue of Remembrance being named as it is. Do the council have any plans to ensure that every tree in the Avenue and Central Avenue will have a memorial plaque for each tree to commemorate those who gave their lives. It was sad to see memorial trees with poppies on Remembrance Sunday but no plaque to recognise who they were for.
Show/hide the answer to 'Avenue of Remembrance'Dear Mr P,
A task and
finish working group was set up by Swale Borough Council and met for the first time
in March 2020. The group was chaired by
Swale Borough Council with support from Kent County Council and representation
from local history groups and individuals who have long had an association with
The Avenue of Remembrance. Working to
Terms of Reference with Purpose, Aims, Roles and Responsibilities and
Accountability, the working group looked at the opportunities and challenges the
living memorial presents to Sittingbourne both now and in the future. It also oversaw an extensive and
overwhelmingly positive public consultation on The Avenue of Remembrance. The working group also had a role ‘to sense
check key decisions that may be taken by public bodies with regard to The
Avenue of Remembrance’.
In spite of
the pandemic the working group was able to meet virtually through to September
2021 followed by a final site meeting in November 2021 of the public bodies
(KCC and SBC). This site meeting looked specifically at the technical,
contractual and cost elements of routine maintenance as well as an approach to
phased works for future maintenance; notes were shared with the working group. This final meeting concluded the business of
the working group that the council had set up in March 2020.
In March
2022 the Informal Cabinet received a detailed report on The Avenue of
Remembrance including the contributions of the working group which was
agreed. The recommendations are set out
below:
Members
are asked to endorse the proposal to bring forward the community facing
elements of the project to include web portal, interpretation panels and
raising two memorial plaques to plinths using the funding in place as
identified in the report
Members
are asked to support a possible review around adopting a phased programme of
renewal as outlined in the report in conjunction with KCC.
The council
continues to work with Historical Research Group of Sittingbourne (HRGS) to
establish a phased and costed approach to key works agreed; council Members and
Officers continue to identify funding to enable the delivery of these works
through the HRGS. It is the intention of
both the council and HRGS to deliver a number of the works within the centenary
anniversary period of The Avenue of Remembrance. Given the costs associated with the project
and the financial pressures faced by public bodies, a phased approach to
maintenance and enhancement has always been envisaged. This will include both replacement and
additional plaques which will necessitate the close working with HRGS.
The council
is grateful to community partners such as HRGS who have the skills, knowledge
and expertise to support the work and the council will continue to work closely
with them to ensure that The Avenue of Remembrance remains an integral part of
the town’s identity and remains relevant to its existing and new communities in
the future with a particular emphasis placed on our younger generations.
Kind regards,
Cllr Mike Baldock
Council Leader
Road Improvements
Date: Thursday 13, October 2022
Name: Mr U
Potential road improvements to reduce congestion to improve quality of life for residents as well as for surrounding areas. 1st Improvement: St Michaels Road gets congested at the traffic lights (outside grid house) and stops the whole of sittingbourne moving, there is an underpass under the railway at 208 quay lane that goes to a roundabout (outside SMC Ford). I'd propose for the same underpass to be built where the west lane pedestrian/bike crossing is into a two lane for vehicles as well as with pedestrian crosswalks if not enough space, then purchase one of the warehouses since road improvements are needed due to all the housing developments that are being built increasing pressure on the roads and I'm sure they have generated enough money to make this happen. This would give direct access to the EuroLink as well as reduce congestion outside grid house, you could make the traffic lights shorter for SMC ford and other areas of Sittingbourne would move a lot quicker, this would be a big improvement for quality of life for the residents. 2/3rd improvements: There is 2 roundabouts going to Sheerness with the lanes being too small you can only fit 1 lane of cars in instead of 2 and that is causing congestion, if the middle of the roundabout was made smaller you could make 2 lanes easily and reduce congestion. The roundabouts are both right next to the A249, 1st one Connects b205 and swale way, the other one on the other side connects Grovehurst road.
Show/hide the answer to 'Road Improvements'Dear U,
Thank you for your comments regarding
the proposed highway improvements to alleviate traffic congestion at the two
locations you reference. As you may be
aware, Kent County Council is the Highway Authority but Swale Borough Council
does seek to promote necessary improvements to the local road network, working
through them.
In respect of the Grovehurst Junction at
the A249, this is already subject to a major improvement scheme by Kent County
Council as the Highway Authority. To
find out more about this scheme, information can be found on the Kent County
Council website via this link A249
Grovehurst Road and Key Street - Kent County Council It is also possible to give feedback on this
scheme by emailing a249swalejunctionimprovements@kent.gov.uk
The historic pinch-points at Crown Quay
Lane and at Milton Road, caused by the dissection of Sittingbourne by the
railway line, are a longstanding challenge to improving the flow of traffic
around central Sittingbourne, with limited opportunities to provide improvements. Discussion with Network Rail has considered
the potential for widening of the carriageway at Crown Quay Lane but initial
work to look at this shows it would be incredibly expensive. Your suggestion around making the current
pedestrian and cycleway link under the railway into vehicular access would also
be extremely challenging, both in terms of technical delivery and cost.
Kind regards
Cllr Mike Baldock
Council Leader
Paying for Brown Bins
Date: Thursday 1, September 2022
Name: Mr H
Hi Why do we have to pay £45 for a brown bin when Medway do them free. I live alone and pay £150 a month bit like having a mortgage. All the new houses being built on the island, the council must have millions coming in. Do we need someone from the Medway towns to run our council.
Show/hide the answer to 'Paying for Brown Bins'Dear Mr H,
Thank you for your question.
The collection of garden waste is not
currently a statutory service, Swale Borough Council, along with most other
Kent Councils, have opted to charge for this service at a subsidised rate to
keep costs as low as possible for Swale residents. This is an opt in service and residents that
do not wish to subscribe to the service have the option of disposing of their
garden waste at one of the 3 local Household Waste and Recycling sites free of
charge. These sites are managed by Kent
County Council and residents can book a slot online by visiting Visiting
a Household Waste Recycling Centre - Kent County Council or by calling 03000 417373.
There are many properties in the borough
that do not have gardens so it would be unfair to charge for this service
through Council Tax payments as those without gardens would not benefit from
the service. Swale Borough Council
endeavour to keep the cost as low as possible and remain one of the lowest in
Kent for garden waste charges.
If you have any further queries
regarding this, please do not hesitate to contact our Environmental Contract
Manager, Kelly Upson at kellyupson@swale.gov.uk
Kind regards,
Cllr Mike Baldock
Council Leader
Sittingbourne Litter Picking
Date: Saturday 20, August 2022
Name: Ms H
Are there any plans for a community litter clear up. The town is looking really tatty with rubbish everywhere.
Show/hide the answer to 'Sittingbourne Litter Picking'Dear Ms H,
Thank you for contacting us regarding Community litter picks.
We have a number of residents in the borough who arrange community litter picks within their local areas. We appreciate and encourage this with the provision of litter picking equipment and collection of the waste following the event.
If you would like to be part of a community litter pick or arrange one yourself, please contact cleansing@swale.gov.uk and our officers will be happy to assist you with this.
Additionally, the Chair of the Sittingbourne Area Committee, Councillor Steve Davey, is in the process of setting up a Town Centre Volunteer Group. I have passed your suggestion onto him and he agrees it is a good idea and will look at what can be done. Cllr Davey can be contacted via areacommittees@swale.gov.uk
Our street cleansing contractors are responsible for cleansing the borough and we have a small but effective team of Contract Monitoring Officers who are tasked with monitoring the contract. If there are particular areas that you do not feel are being serviced, this can be reported on our website Littering - Ask us to clean a street (swale.gov.uk) or by calling our Customer Services team on 01795 417850. Once a report has been received, this will be raised with our contractors and a street cleansing team will be sent to cleanse the area, timescales for this are dependant on the area that is being reported.
If you have any further queries regarding this, please do not hesitate to contact us using the contact details above.
Kind regards
Cllr Mike Baldock
Council Leader
Bulky Collections in Sheerness
Date: Monday 11, July 2022
Name: Mr E
Swales policy of charging for collection/removal of large items appears to be backfiring in Sheerness, there is a large number of large items accumulating in the alleyways of Sheerness, which ultimately Swale council will have to remove and clear up any way. There are items such as wardrobes, mattresses and white goods being dumped in the alleyways. The non metallic items also pose a fire risk - tempting target - for the local miscreants. Historically i've already had to tackle a fire with a garden hose until the fire brigade arrived when someone elected to set fire to some rubbish. Large numbers of people in sheerness are unemployed and can not afford the fee.
Show/hide the answer to 'Bulky Collections in Sheerness'Dear Mr E
Thank you for your query.
The bulky item collection service is a service that is charged by Local Authorities and Swale Borough Council’s fees remain low in comparison to most other authorities and is among the lowest prices within Kent Authorities. The fee is necessary to cover the contractors costs for this service.
Residents are able to take items to one of the 3 Household Waste and Recycling Centres in Swale, free of charge, by booking a slot on the KCC website Household waste recycling centres - Kent County Council
We deploy a dedicated cleansing operative in Sheerness which is not offered in other parts of the borough, the operative is instructed to alert the contract supervisors of any items that have been deposited in the alleys and a fly tip crew attends twice per week to clear as much as possible each week. In addition to this we have Environment Wardens that regularly patrol the area and will take preventative Enforcement Action on anyone found to be fly tipping in the area.
If you have any further queries please do not hesitate to contact our Environmental Contract Manager – kellyupson@swale.gov.uk
Kind regards
Cllr Mike Baldock
Council Leader
Mr T
Date: Thursday 9, June 2022
Name: Mr T
Dear Mike, I have been asked this question by Faversham Strike Force Football club: I understand that Swale have been awarded £1,169,496 from the UK Shared Prosperity Fund. Will any of this funding be considered for Local Football Facility Plans, as Investment priority E10 specifically calls out permitted use for \\"local sports facilities\\" and also E11 states \\"investment in capacity building and infrastructure support for community groups\\"? thank you, E
Show/hide the answer to 'Mr T'Dear Mr T,
Thank you for your question on behalf of
Faversham Strike Force Football Club.
The funding allocation for Swale Borough
Council, at £1.169m over three years is somewhat smaller than we might have
originally hoped for. It certainly is
not enough to support projects across the very wide ranging set of
interventions that Government has published with the guidance.
Given this, it is going to be challenge
to make sure that the use of the money has impact locally. A Local investment
Plan is required to be submitted by the 1st August and an officer report will
be presented at the first meeting of the Regeneration and Property Committee at
which the framework for the Plan will be discussed. Whilst not seeking to pre-judge the outcome
of this meeting, the timescales are such that officers have already commenced
work on the Local Investment Plan prior to the Committee meeting. Given the limited funding, that it is heavily
backloaded towards 2024/25, this is currently focused on existing Council
priorities, rather than looking for new projects.
Over the coming weeks, there will be
further discussions through a local partnership and with Members as the Plan
develops.
Kind regards
Mike
Cllr Mike Baldock
Council Leader
House Building in Swale
Date: Thursday 19, May 2022
Name: Mr S
Dear Sir Yet again we learn that planning permission has been given for 320 houses to be built on FARMLAND off Salters Lane, Faversham. The building on farmland is relentless in the borough and, I suggest, is not ‘much needed’ as most will be bought by Londoners’ and downsizer’s. Our need for growing our own food will steadily increase and we will not always be able to import as easily as now. First time buyers already struggle even with so called assisted purchase schemes. There are very few 2 bedroom houses built as developers optimum profit is realised on 3 and 4 bedroom properties. I would suggest that the council should assess true local need and your officers advised accordingly to recommend suitable schemes. I note that a planning application reference number 22/502086/OUT has been lodged for 650 units at Minster-on-Sea of which 10% are proposed as affordable, which, given what I said above, laughable if it were not so serious.
Show/hide the answer to 'House Building in Swale'Dear Mr S,
The government requires local
authorities to allocate land for their future development needs in their local
plan. This includes allocating land for housing. The Council is expected to
facilitate the delivery of 1,078 dwellings each year to 2038, through the local
plan process. This is a government
requirement.
About 60% of the borough is subject to
high level constraints. Constraints
defined in national policy such as international and national designated sites
of biodiversity and/or geological value; the Kent Downs AONB; and land at risk of flooding and coastal
change. The remainder of the borough is
covered by other designations or is important for local reasons. This includes
farmland. The planning application
referred to for 650 dwellings is not an allocation in the existing local plan. The site at Salters Lane has been allocated
since 2017.
As part of the local plan review
process, the Council is committed to following a strategy of focussing
development on brownfield sites in sustainable locations, such as Sittingbourne
town centre and increasing densities where great design quality can be achieved.
Certainly, the government imposed housing figures are extremely challenging not
least because of our cherished environment but also because of the impacts we
know development can have on infrastructure.
My officers are working hard to progress with a sound local plan that
can deliver the development we need to provide homes for local people in the
least constrained and most sustainable locations. This includes making sure we
have the evidence we need to set out what housing size, type and tenure is needed.
To keep up to date with the local plan
review you can sign up for alerts on the council website.
Kind regards
Cllr Mike Baldock
Council Leader
Hanging Baskets in Sittingbourne High Street
Date: Monday 6, June 2022
Name: S
Will there be hanging baskets in Sittingbourne High Street this summer? The high Street looks so pretty when there are lots of flowers and especially the hanging baskets. If not then that’s a shame as it’s a cheery sight and makes the High Street a happy place to be.
Show/hide the answer to 'Hanging Baskets in Sittingbourne High Street'Dear S,
Thank you for your question.
I am pleased to advise there are 18 lampposts with wrap around baskets and 6 flower towers in the High Street. Additionally, there are 13 trough planters on the toilet blocks and 17 barrier baskets on the roadside fencing.
The tea-cup will be installed on Bell Road this week as an extra summer addition to the new wooden sustainable planters.
We work closely with the Sittingbourne in Bloom Volunteer Group each year to enter the town into the regional RHS competition and have maintained a gold award for the past 5 years. We also assist them in the schools’ design competition and create the design in flowers on the central reservation at the end of St Michaels Road. This year South Avenue School have provided crown artwork for the Queens jubilee, the bed’s design is called ‘The Queens Crown’.
I hope that answers your question.
Kind regards,
Cllr Mike Baldock
Council Leader
School buses in Bell Road
Date: Tuesday 3, May 2022
Name: Mr W
Firstly I believe Cllr Mike Baldock is now the leader so you need to update your Ask the Leader web page ( tut tut Comms). My question is, is there anything that the council can do about the chaos that the school buses cause on Bell road? My concerns are specifically- *The buses are mostly parked on double yellow lines and park over the junction with Highsted Rd. My understanding is that double yellow lines mean that parking and waiting isn't allowed at any time. * The buses parked over the junction means any car turning across the junction onto Highsted Rd can hold up the flow of traffic for considerable time leading to cars idling unnecessarily adding to poor local air quality. *At this same junction the buses greatly reduce visibility right at one of the main crossing points the school children use. *The buses at times are badly parked, jutting into the road, reducing further the very little room available to pass them. * School children can appear from between the buses to cross the road ( I nearly run a Highsted Girl over yesterday which is my motivation for writing this) again increasing risk for both school children and drivers. Will it take an injured or dead child before something is done?
Show/hide the answer to 'School buses in Bell Road'Dear Mr W,
Thank you for your recent question.
I have followed up with officers on your comment about the Ask the Leader web page not yet being updated with my details, due to officer absence there was a delay with this, but I have been assured the web page is now showing the correct details.
With reference to your concerns about buses parking Bell Road, the installation of waiting restrictions to address highway safety and obstruction issues comes under Kent County Council (KCC) as the highway authority. We understand that KCC’s Traffic Schemes Team have previously investigated this issue on site, and I also believe that some local Members have raised concerns with the schools. The issue appears to be the volume of buses that are waiting on site to collect pupils from several schools, and an alternative solution needs to be found with the schools and KCC to alleviate the current problems in and around Bell Road.
Kind regards
Cllr Mike Baldock
Council Leader and Cabinet Member for Planning
Traffic disruption Dunkirk and Boughton
Date: Tuesday 8, March 2022
Name: Mr B
I live in the village of Dunkirk and Boughton, I would like to know why the council is wilfully neglecting its obligation to prevent large hgv’s from causing havoc driving through the small village roads when a 7.5 ton weight limit is enforce. This is causing serious damage to roads and the infastructure not mention the the sleepless night with lorries passing all hours of the night and day crashing into trees and damaging property. This is a blatant breach of the road traffic act 1984, we have had police attend blocked roads several time without prosecuting the offending drivers. On the other hand I get a warning notice from the council if my flora and fauna get to large. It appears that the exorbitantly overcharged council tax payer is a soft target whilst law breaking lorry drivers are untouchable. Please could you convince me this is not true by taking strict enforcement of the legal restrictions.
Show/hide the answer to 'Traffic disruption Dunkirk and Boughton'Dear Mr B,
Thank you for your question and I am sorry to hear about the problems you are experiencing.
The responsibility for HGVs and roads comes under Kent County Council (KCC) as does the issuing of notices against property owners when trees etc overhang the highway.
You may wish to contact KCC Councillor Rich Lehmann, Divisional Member for Swale East rich.lehmann@kent.gov.uk
You can also report a problem on a road via this link https://www.kent.gov.uk/roads-and-travel/report-a-problem
Kind regards
Councillor Roger Truelove
Council Leader and Cabinet Member for Finance
E-scooters
Date: Monday 28, March 2022
Name: H
Hello Roger I have had 2 incidents recently which have been worrying. Firstly a person riding an E scooter on the pavement expected me to move out of his way and when I did not he passed very close to me. When I challenged him about riding on the pavement he said \\" I am not allowed on the road\\". As I understand it he is not allowed to ride the scooter anywhere. The second incident happened near Minster Lees on a track used heavily by pedestrians. Two cyclists on E bikes again expected me to move out of the way and claimed they were riding legally. I am very concerned about the lack of legislation regarding E scooters and bikes and the danger this poses to pedestrians. There was also a total disregard of the new highway code which says that motorised vehicles should give way to pedestrians. If this issue is beyond the remit of the council please could you pass it on the the relevant department.
Show/hide the answer to 'E-scooters'Dear H,
Swale Borough Council has flagged your
concerns regarding e-scooters and e-bikes to Kent Police, as the Council does
not have any enforcement powers against these. Kent Police have undertaken
operations in relation to e-scooters during the last 12 months, when a
particular location of concern has been highlighted to them, however this has
to be weighed up against their other priority concerns. I would encourage you
to report any ongoing concerns regarding the use of either vehicle type to Kent
Police either on their non-emergency number 101 or through their website - https://www.kent.police.uk/ro/report/asb/asb/report-antisocial-behaviour/
Kind regards
Cllr Roger
Truelove
Council
Leader and Cabinet Member for Finance
Recycling bin on the promenade at Sheerness
Date: Monday 7, March 2022
Name: Mr T
Prior to the pandemic the council erected a recycling bin on the promenade at Sheerness sponsored by GreenSeas Trust. The occasion was attended by the Mayor and Bobby Khan the founder of the Trust amongst others. The event was featured quite recently in the 'Inside Swale' circular. The bin was vandalised being set on fire. Has the Council any plans for replacement - Sheppey's reputation certainly took a knock and it would be a welcome gesture as we look towards a better future. It would also encourage the Trust to press on with its message towards a more sustainable future.
Show/hide the answer to 'Recycling bin on the promenade at Sheerness'Our Contracts and Resources team worked with the GreenSeas Trust to arrange for the bins to be installed in 3 locations along Swales beaches. As you have mentioned below, one of the locations had been severely vandalised and the bin had to be disposed of due to the extent of the damage caused. The bins are a good way of encouraging visitors to the area to do the right thing with their waste and avoid plastic bottles ending up in the sea, however the bins are costly and consideration must be taken over whether it is likely that the bin will be damaged again should we replace it.
We have taken the decision to replace the bin on this occasion and will monitor the situation in the hope that such vandalism does not reoccur. The team are liaising with the GreenSeas Trust and we are hopeful that the bin will be reinstated before the summer period.
If you have any further queries regarding this, please do not hesitate to contact kellyupson@swale.gov.uk.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Levelling Up Funding for the Isle of Sheppey
Date: Saturday 12, February 2022
Name: S
Hello! I have a question regarding the 20 million that is planed to be spent on revamping the island. Roughly seven years ago I was apart of a project that was run by Dave Harcourt, Chief Executive Officer at Swale Community Leisure. This project was called “ Beachfeilds project.” The aim of this was to get students of the local community to come up with many inspiring ideas that could be used for upgrading the seafront, leisure centre, high street and sandpit areas and making dreams a reality. With these current discussions and plans I wanted to ask is this project being revisited and do the members who are involved intend to expand this project further? By speaking to the voices youths of today and the community I believe it’s in the public’s interest to have all ages participate in coming up with ideas that can be voted or discussed in open panels to the local community and possible investors. I await a response from yourself or a member of staff who is involved in the revamping the island tourism.
Show/hide the answer to 'Levelling Up Funding for the Isle of Sheppey'Dear S,
Thank you very much for your question.
Swale Community Leisure, including the Chief Executive Officer and trustees, have been directly consulted as part of the development of the Leveling-Up Fund bid, and have in addition submitted written proposals for the leisure centre and wider Beachfields area. Swale Borough Council are keen to hear a wide range of views from people of all ages on the emerging Levelling-Up Fund proposals, and our on-line consultation survey – available at SurveyMonkey.com until 25 February - has to date been completed by over 200 people. Please be aware that the receipt of funding relies on our Levelling-Up Fund bid being successful, and we expect to hear of our success, or otherwise, later this year.
Kind regards
Cllr Roger Truelove,
Council Leader and Cabinet Member for Finance.
Housing development opportunities
Date: Tuesday 18, January 2022
Name: Mr B
Roger good evening Hearing that there’s a suggested 2400 homes development at faversham by the Duchy of Cornwall I appreciate the site isn’t that big BUT a great development for this quality developer could possibly be the Waterfront site possibilities at Rushenden / Queenborough in substitution This specific site would uplift the “ quality “ of the area immensely with the Duchy foresight and known quality prior UK developments I have no idea if this thought has even been considered by the Duchy or Swale Council. Perhaps it could be now ? Please let me know your views and maybe aspirations for Queenborough and Rushenden This potential Waterfront site deserves great development potential, nothing less Looking forward to your thoughtful reply. Thank you, M.
Show/hide the answer to 'Housing development opportunities'Dear Mr B,
Thank you for your question and suggestions about using land on the Isle of Sheppey as an alternative to the Duchy site in Faversham. The waterfront sites at Rushenden and Queenborough are already being considered for development. The land to the west of Rushenden Road in Queenborough is already allocated in the adopted local plan, Bearing Fruits (2017). Land to the south of Rushenden is currently under consideration for mixed use development including 850 dwellings and was included in an earlier version of the draft plan. The quantum of development required for Swale means that we would need to include both of these sites to meet the numbers required of us by the government.
Kind regards,
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Roadside littering
Date: Tuesday 1, February 2022
Name: Ms F
I would like to know if there are any groups or if there is any team looking after general roadside littering in Swale. I am horrified by the amount of rubbish and litter in the hedgerows lanes and along the A249 which is just scattered around and has obviously been left this way for some time. I have just returned to the UK from living in New Zealand for some years and am so saddened to see the state of the surrounding countryside. Cycle trails such as the Saxon Shore way links from the Eurolink Way and outskirts of town are particularly bad. I see no information on the council website identifying this and suspect cleanups of this sort are not considered a priority if at all. It concerns me greatly that our countryside is so neglected and I have communicated with the Keep Britain Tiday group but would appreciate if the council could support myself and other individuals with a litter picking kit and advice on disposal or collection of the clean up I am intending to embark upon or perhaps acknowledge the problem and engage community service participants or involve school programmes and education.
Show/hide the answer to 'Roadside littering'Dear Ms F,
Thank you for your question. The street cleansing in Swale is undertaken by our contractor, this is an output-based contract and requires the contractor to visit and inspect the roads in Swale and cleanse as and when necessary. There are ongoing issues with some of the more rural roads as most can only be cleansed under Traffic Management due to the absence of a clear 1.2m gap between the operative and live traffic, permits must be obtained for any traffic management through Kent Highways before the cleansing can be undertaken which can delay the process further.
The contractor carries out one week of cleansing under traffic management per month, roads to be cleansed each month are decided following the inspections undertaken by the contractor as well as inspections that are undertaken by the Contract Monitoring team at Swale Borough Council and will be prioritised accordingly. If there are any roads that you feel are in particular need, please do contact cleansing@swale.gov.uk and the team will ensure they are on the next round of cleansing. The team will look into the cycle routes you have mentioned and arrange for cleansing as quickly as possible.
With regards to the A249, this road is the responsibility of Sheppey Route Ltd, we work closely with Sheppey Route Ltd to tackle the litter issues on the road and our contractors cleanse the laybys and empty the litter bins on the route daily in the hope that this will prevent any litter from the laybys blowing onto the verges further along the road. Again, this road cannot be cleansed without a full lane closure which can be extremely costly and difficult to plan in due to the effects any Traffic Management can have on traffic further along the route. Sheppey Route Ltd have committed to cleansing the verges on the A249 in Swale 4 x per year, unfortunately very often the road can become littered immediately after cleansing and enforcement options are being looked into to help tackle this issue.
We do have a number of volunteer litter picking groups that we support by loaning equipment and arranging for waste to be collected following the clean up, if this is something you would like to get involved with, please contact cleansing@swale.gov.uk and one of the team will be happy to assist with this.
If you have any further queries, please do not hesitate to contact the Cleansing team on the above email address.
Kind regards,
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
EV Charging Points
Date: Tuesday 25, January 2022
Name: Mr B
Currently, there are not enough public EV charging points in our area. As I don't have a driveway, this is critical for me. As it stands, it's not practical to own an EV as the public charging infrastructure is not mature enough. UK government have a scheme for on-street public EV charging. https/www.gov.uk/government/publications/grants-for-local-authorities-to-provide-residential-on-street-chargepoints/grants-to-provide-residential-on-street-chargepoints-for-plug-in-electric-vehicles-guidance-for-local-authorities This feels like a perfect solution to the problem as simply having public EV charging points only in town-centre car parks will not be enough. There are a few councils across the UK, who have already started installing such (on-street) chargers. What is your view of on-street chargers in our area? Many thanks and regards, O
Show/hide the answer to 'EV Charging Points'Dear Mr B,
Thank you for your question on an important topic. We are very aware that electric vehicles are going to be essential in the reaching our target of net-zero across the borough by 2030, and therefore public charging infrastructure will be necessary.
We will shortly be publishing our Electric Vehicle Strategy for consultation, which addresses many of the areas you have identified. We recognise that public charging will be the only option for some residents and have undertaken extensive analysis, with support from the Energy Saving Trust, of the areas with the highest level of on-street charging demand. Due to this, we have shortlisted the council-owned car parks in which we will prioritise installing additional public charging infrastructure – our EV strategy identifies the On-Street Residential Charge Point Scheme as the main mechanism for undertaking this work.
Our Electric Vehicle Strategy also sets out our position regarding on-street charging. The debate between on and off-street charging provision is a complex one and continues as technology develops. On-street charging also poses difficulties such as balancing existing non-EV demand, disabled and other permitted parking. At present, on-street charging on the highway falls predominantly to Kent County Council as the Highways Authority, with their position set out in their ‘Electric Vehicle Charging on the Highway’ guidance document.
As more innovative on-street charging develops, our Electric Vehicle Strategy sets out the intention to consider these on-street solutions alongside KCC, where required in future years. However, at present, the current pathway endeavours to use council owned car parks to meet charging demand in areas with low levels of off-street parking in the short-term, with charging hubs as the central feature. This will lower costs, ensure easy access to charge points and reduce risks associated with roadside charging, whilst understanding the existing demand for non-EVs, particularly in resident parking scheme areas and lower income areas.
We hope to be able to publish our plans for the next phase of EV charge points within the next few months, in which there may be a suitable charge point near your place of residence.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Funding for Pier at Queenborough
Date: Tuesday 4, January 2022
Name: Mr C
Dear Mr Truelove, As you have probably seen, I am working on a proposal for a new pier to be built on the site of the old Wildfire and Flushing Pier at Queenborough. The pier, being both a promenading and working leisure and commercial pier would benefit Queenborough, Bluetown and Sheerness and act as a major attraction for the island with excellent road links . It would provide facilities for the RNLI, coastguard,fishing vessels and offshore wind service vessels amongst others . I believe it would be an excellent use of the funds allocated to Sheppey by the government , being beneficial on a commercial, leisure , health and mental well being benefit. How can I get Swale council to back it ? Regards C.
Show/hide the answer to 'Funding for Pier at Queenborough'Dear Mr C
Thank you for your email regarding the plans for a new pier at Queenborough. You query the best way to obtain Council support for the project. We would be interested to see any plans or documents you currently hold in relation to the feasibility of the project and these can be passed onto the relevant officers within the Council.
You also refer to the Government financial support. I should clarify that, as a result of being made a Priority 1 area within the Levelling Up scheme, the Council has received a small amount of funding to help us generate detailed plans for any future bid. However, no allocation of the major funding that any sizable scheme would require has yet been made. The Levelling up programme allows each individual area to bid for up to £20m as a maximum but this will be required to go through a competitive evaluation process against other area’s bids. Each Council also needs to fund 10% of the total project cost from its own budget.
Given the short deadlines for submission of bids, Cabinet members looked at a range of potential options and have chosen to focus on regeneration of the Beachfields area of Sheerness. We believe this will bring a range of benefits for residents and visitors alike.
I hope that clarifies our position but reiterate that we would be interested in seeing any plans to see how we might support you in different ways.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Laws Against Archery in a Public Space
Date: Wednesday 8, December 2021
Name: Mr J
I am a hobbyist and currently I have taken an interest in archery. What I would like the know is if there are any laws about practicing in an open public place? i.e. the park. I have read that it is legal in most places, but that I should check with my local council. Also are there any written rules about practicing in my own garden? Thank you.
Show/hide the answer to 'Laws Against Archery in a Public Space'Dear J,
Thank you for your recent question.
Thank you for your recent enquiry
regarding Archery in public spaces and your garden. This activity is covered
and unfortunately prohibited by our Open Space Byelaws in relation to our land.
For your reference this is covered in
Part 2 Byelaw 10 Missiles – No person may throw or use any device to propel or
discharge in the ground any object which is liable to cause injury to any other
person.
In relation to a private garden, we do
not have any rules with regard activities within private gardens but would
suggest you may wish to check with the Police.
Kind regards,
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Parking Survey
Date: Monday 1, November 2021
Name: Ms O
I would respectfully ask why Swale Borough Council has denied the results of a democratic parking survey. The Council conducted a survey regarding parking in Edith Road. 19 responses out of 32 received. 10 objections - 9 supporters. The council has ignored the 10 objections and recommends action regardless. Swale Borough Council has made a decision in direct contravention of democracy. Please explain to me why our democratic rights are being ignored in favour of a minority
Show/hide the answer to 'Parking Survey'Dear O,
Thank you for your recent question.
I would like to refer you to the minutes of the Joint Transportation Board (JTB) meeting where this was discussed (Link here: Agenda for Swale Joint Transportation Board on Monday, 6 September 2021, 5.30 pm). The JTB is not a Swale Borough Council Board but an advisory Board to Kent County Council. Every County Councillor in Swale is on the Board as well as Parish representatives. The report highlights all of the objections and support. Members of the Panel take this into consideration prior to voting. Without questioning the detail of each individual panel member, it is hard to understand motives for why the scheme was passed but they did have the relevant information to hand.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Restoration of a Well
Date: Thursday 7, October 2021
Name: K
Hello I've recently found out about the Minster Abbey Wells, aka Holy Sacred Healing Well. I wished to take my elderly father to benefit from the healing waters. However, upon a bit of research, I found out the Well is closed off to the public due to danger as people were falling inside it! This was a gift from nature which is now wasted & surely the council could find a way of making it secure, & perhaps some simple pipe work to extract the water. This is a much needed resource especially at the time we're living in, with many people being sick & suffering with covid & many cancer patients. I wish to emphasise that this gift of mother nature is being wasted due to overlook & lack of enthusiasm & appreciation from Swale council. Please can you look into this matter as I feel it'd benefit a lot of people. Thank you kindly for your consideration.
Show/hide the answer to 'Restoration of a Well'Dear K,
Thank you for your email concerning a healing well at Minster Abbey, and please accept my sincere apologies for the delay in replying. Based on the information you have provided, I am unclear as to the well to which you refer to. There are two wells referenced in the list description for the scheduled remains of the former Nunnery at Minster Abbey (see: https://historicengland.org.uk/listing/the-list/list-entry/1012674) The well referenced on the Megalithic Portal website (see: https://www.megalithic.co.uk/article.php?sid=10604) would seem likely to be the second well referred to in the list description for the scheduled monument.
Swale Borough Council is proud of its built and natural heritage and keen to promote and make the most of it as far as our limited resources allow. If the well to which you refer is the one referenced on the Megalithic Portal website, then I hope you will appreciate that the issue of access to and promotion of the well is outside the Council’s control, although the Council may be willing to provide some promotion and/or related interpretation subject to the agreement of the guest house. If the well in question is the first one referenced in the list description, then that would be on land within the Council’s control, and the Council would be willing to give consideration to your request as a possible discrete future heritage project/cultural project subject to no in-principle objections to this from relevant authorities/parties including Historic England, the Environment Agency, the Diocese of Canterbury and the Sheppey Local History Society which the Council leases the Minster Abbey Gatehouse to.
Please note, however, that the Council would be unable to take your request forward as a project at the present time due to the existing heavy workloads and project commitments which the Council’s officers are already dealing with. It is possible that the Gatehouse Museum volunteers might be interested in taking on such a project, but this would still need officer support. I hope you can also appreciate that the whole question of using water in the manner suggested is likely to be complicated by the need for water safety testing for public health reasons.
Please send your reply and clarification to the Council’s Conservation & Design Manager who will be able to look into this further for you.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Five year land supply
Date: Sunday 20, June 2021
Name: Mr G
Faversham remains very vulnerable to speculative applications from developers as long as it does not have a five-year housing land supply. Because of failures under the previous administration, there is an additional 5% buffer. I understand that the housing land supply figure was miscalculated in the planning department. The Secretary of State’s decision on Wise’s Lane refers to this error. “On 12 January 2021 the Council wrote to the Secretary of State stating that it could now demonstrate a Housing Land Supply of 5.02 years. On 12 February 2021 the Council wrote again, stating that it was not yet in a position to be able to demonstrate a five-year housing land supply. The Secretary of State has proceeded on that basis.” Can you assure residents that this will not occur again? Are detailed planning applications being processed at an acceptable rate or are delays contributing to our failure to maintain delivery of a five-year land supply?
Show/hide the answer to 'Five year land supply'Dear Mr G
Firstly please accept my apologies for the delay in responding.
Government guidance on how to calculate the supply of housing land is set out in the national planning practice guidance. It addresses the issues that should be covered but is not specific in terms of providing a methodology or set approach to how housing land supply should be calculated. However, when calculating the Housing Land Supply, a buffer should always be applied to ensure flexibility and choice. In normal circumstances, the buffer is set at 5%.
In 2019, the government introduced the Housing Delivery Test. Local planning authorities that deliver below 85% of their target have to apply a 20% to their housing supply calculation. Swale failed the Housing Delivery Test for 2019 and 2020 and was required to apply a 20% in both of these cases. It is unfortunate that there were miscalculations and the Council onerously thought it had achieved a 5 year housing land supply. The statement for the monitoring year 2020/21 is currently being prepared and measures are in place to safeguard against miscalculation in this and future statements.
The reasons for the Council not having a 5 year housing land supply are many and varied. Many of the factors are beyond the control of the Council. These includes infrastructure capacity issues such as the delays to the improvements at M2(J5), the impacts of the coronavirus pandemic and Brexit (i.e. the supply of labour and materials) and the general state of the economy. The Council believes it is doing all it can to ensure that a 5 year housing land supply is achieved. This includes progressing with the local plan review to identify the sites needed to meet our housing needs that will increase to 1048 per annum from 2022 and progressing with new policies that support SME housebuilders and homes for older people. Planning applications are being processed in accordance with the required/agreed timescale.
Securing a 5 year housing land supply is a priority and the Council has looked at ways housing delivery in the Borough can be improved. This is set out in the Council’s Housing Delivery Test Action Plan that will be published shortly. It sets out more detail on the challenges faced and on the actions the Council is undertaking to increase supply and secure a 5 year HLS position.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Cost of alterations to A2 and A257
Date: Thursday 20, May 2021
Name: Ms B
Can you please confirm the amount of money the council is paying for the alterations to the road junction A2 AND A257 in Faversham.I believe the amount is 7.5 million,outrages if true and should be audited.
Show/hide the answer to 'Cost of alterations to A2 and A257'Dear Ms B
Thank you for your question and many apologies for the delay in responding.
The responsibility for bringing forward the junction improvements lie with Kent County Council as the Highways and Transportation Authority for the area. With regard to the A2 / A251 Junction, the Council as the Local Planning Authority has secured and will be securing additional funds from new housing development through S.106 developer contributions towards the cost of the junction improvements being promoted by the County Council. These monies are passed onto KCC accordingly. To date we secured a commitment of approximately £750,000.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Consultation on building plans
Date: Saturday 5, June 2021
Name: Mr B
Please explain why residents next to a large proposal to build new homes ARE NOT sent letters informing local residents of such by SBC Once again there is a large planning application that affects every house in Nelson Ave , minster. We have not been informed by SBC ,yes an advertisement published in a local paper,but who buys those these days? We residents pay Council tax of £250k a year, so a letter to everyone would be small. I read SBC has a proactive approach to new home building in the correct places such as brown field sites. The application is on very green field. Please reply directly to me with the reason we residents are not being informed by SBC. Residents in Scocles,Drake, Back lane haven't been informed either. I would like to know exactly why not and who has made the decision. I do hope it is a councillor not a civil servant. Please advise so I may wish to inform local residents who the responsible for lack of action and lack of caring about the residents in the area.
Show/hide the answer to 'Consultation on building plans'Dear Mr B
Thank you for our recent question.
The Council has been using a guide of notifying properties within a 50m distance of a red line on major housing schemes of 50 dwellings or more. The 50 metre distance from the red line boundary of the Nelson Road site only includes one side of Nelson Avenue and Scocles Road. The properties on the other side of both these roads are in excess of 65metres from the red edge. However, in response to this issue, the Council has arranged for all resident households in Nelson Avenue and Scocles Road plus those in Back Street on this application to be notified and the consultation period to be extended to enable the full 21 days for any comments to be submitted. The letters should be sent out by 11 June.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Funding for road infrastructure
Date: Monday 3, May 2021
Name: Mr K
To whom it may concern, There is a lot of new housing estates being built in the Sittingbourne area, for example the estate on the A2 main road on the way to Bapchild. Can you please tell me if there is funding coming from these new housing estates to improve the road infrastructure due to increased road users because of these new estates. A249 is notorious for having very bad traffic and most people that cause that traffic are the people joining the M2 as soon as you pass that roundabout, the road to Maidstone is fine to drive to. I am sure that these new housing estates will bring in a lot of new civilians from the London borough who are going to still commute to London from Sittingbourne, which is only going to put more stress on that road and create even more traffic. My google maps is currently saying 38 minutes to Maidstone 15.8 miles, If I try for dover it is 40 minutes for 29 miles. This is at 3pm in the afternoon on a weekday.
Show/hide the answer to 'Funding for road infrastructure'Dear K
Thank you for recent question regarding new development within the Sittingbourne area and associated highways and transportation infrastructure.
The Council is very concerned that the highways and transportation network should have the capacity to handle future growth including that generated through new development expected by Central Government, As a Council we are continually applying pressure to ensure that sufficient funding and support is provided.
With regard to the M2 Junction 5 with the A249, Highways England have brought forward proposals for a major improvement to the capacity of the junction and these have been subject to a public inquiry. The outcome of this should be announced in the next few weeks and once confirmed would expect the works to be completed in 18 months. It should be noted that the Council has restricted the amount of development that can take place in advance of the junction works given the current capacity issues. Additionally, funding has been made available for A249 junctions with A2 London Road and the Grovehurst roundabout at Iwade. These schemes should follow on shortly after the M2J5 improvements.
The Council has also secured significant funding to support public transport and alternative access initiatives through developer agreements upon granting of planning permissions. These initiatives should secure some reduction in anticipated growth of vehicular traffic over the coming years.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Land ownership
Date: Tuesday 20, April 2021
Name: Mr A
How do I find out who owns particular bits of land or how do I go about getting council owned land Really want to to make a a safe legal place for people to come ride there off road bikes which in turn would stop people becoming a nuisance to police and land owners for riding illegal I've contacted many farmers local but nobody is interested I really think this is a great opportunity for a piece of waste land to be put to good use if its decent enough people will pay to ride as well as they know they are safe from getting section 59 and risking loosing there bikes You've only got to go rushenden marshes or under sheppy bridge and riddham docks on a Sunday to see actually how many people would benefit from a place like this and that's just local to me Bartons point is another place that could be reopened with minimal work could make money on a weekend Please consider something please as there is nowhere to go
Show/hide the answer to 'Land ownership'Dear Mr A
Thank you for your recent question.
With regards to ownership of land, Swale Borough Council only holds records of the land that it owns and any enquiries related to availability should be directed to the Property Services Team at propertyservices@swale.gov.uk HM Land Registry holds records of all the registered land and searches are available online.
Unfortunately identifying a suitable and appropriate area of land for off road bikes is very difficult due to the various ecological designations on the Isle of Sheppey, such as the marshland and finding somewhere that does not cause statutory noise nuisance to neighbours. Any proposal for a track would need planning permission and the effect on neighbouring properties from noise and dust etc would play a major factor in gaining permission. As such we have not been able to identify any suitable land and this includes that formerly used at Barton’s Point Coastal Park which was subject of noise complaints from local properties.
I sorry it has not been possible to identify a suitable piece of land to use for off road biking but I wish you well in your endeavours to find somewhere.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Congestion in Faversham
Date: Saturday 8, May 2021
Name: Mr D
We deliver to farms in Ospringe and other places in Faverham. and my drivers have told me that the are hold up in the roads in and around Faversham with lost of the small roads being closed seemly for no reason than to make every can lorry and van use the A2 to grt in and out. so Friday I took the trip with one of my drivers and yes roads are closed so I took a walk along the first while my driver had to drive almost to Leaveland then through to Throwley then north to Painters Forstal to come back to a mile south of Ospringe. This took my driver a bit longer than it took me to walk the length of Partners Lane and across Brogdale road and wait at the start of Vicarage lane where I waited about 5 minutes for my driver. I could see no reason for the blockage in Partners Lane of 6 or so cones and a one ton bag of sand. With the new traffic lights at Brenley corner round a bout and the road works on the A2 it is adding over an hour and one half to each run to any of our Customers in your towns and villagers around Faversham. In this modem timer of making things Smoove-er and travel less, it would look to me that this is just a way of doing the oppose set and making a big traffic jam. ... So my question is how long is this going to continue and who do I sent the overtime bill to as this is costing us a lot of extra money.
Show/hide the answer to 'Congestion in Faversham'Dear Mr G
Thank you for your recent question, which was received by my office on 12 May.
Kent County Council (KCC) hold responsibility for road closures and repair, therefore, I have included the link to the KCC website that gives you the information you need to report and inform KCC.
https://www.kent.gov.uk/roads-and-travel/what-we-look-after/roads
Please note that KCC are not responsible for motorways or trunk roads in Kent, so please contact Highways England https://www.gov.uk/government/publications/roads-managed-by-the-highways-agency
I am sorry we are unable to assist any further, If you would like to make a complaint direct to KCC, please do so via their online form and website: https://www.kent.gov.uk/about-the-council/complaints-and-compliments
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
House building around Faversham
Date: Monday 3, May 2021
Name: Mr A
Why are you allowing thousands of houses to be built around Faversham with no solar panels and no grey water usage …. While at the same time you plan to obliterate Graveney Marshes with huge solar arrays … Can you not see that this is insane ( and I do not use this word lightly). How can this vandalism make any sense whatsoever to an intelligent person?
Show/hide the answer to 'House building around Faversham'Dear Mr A,
Thank you for your recent question.
Requiring new houses to be built with solar panels seems like an obvious way of delivering renewable energy and negating the need to have solar farms. However, solar panels are not effective on all buildings. For optimum performance, panels need to be south facing. Shading is another consideration. Other buildings or trees, even chimneys, can impact on the effectiveness of solar panels if they cast a shadow. All new developments need to meet building regulations around energy efficiency and water efficiency and there are other technologies that could be more appropriate for a particular dwelling type or location so those requirements are met in other ways.
The houses currently being built around Faversham and elsewhere in the Borough were granted planning permission under the policies in the current adopted Local Plan, Bearing Fruits. The Council’s Local Plan Review seeks to secure more stringent renewable energy requirements including the use of solar panels and more sustainable design and construction with a greater emphasis on water efficiency and use of sustainable drainage systems.
The solar farm proposal at Graveney Marshes was determined and granted permission by the Secretary of State as a Nationally Significant Infrastructure Project (NSIP). Swale Borough Council did not support these proposals.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Road safety and pollution along A2 at Ospringe
Date: Monday 15, March 2021
Name: Mr W
I have been communicating with Kent County Council about issues of road safety and pollution along the A2 at Ospringe. They tell me Swale BC is responsible for acting on pollution levels. The AQMA 6 along the road records such data. Unfortunately, according to my sources in the area, it is difficult to access the data for periods of peak use only, when pollution is most probably way above legal limits. I am happy to correspond with you directly on this, so you can see the chain of correspondence.Whatever, i would be grateful if you could either publish the data requested or explain why you are not focussing on cleaning up the air quality along this very narrow stretch of road. I have asked ClientEarth to investigate the culpability of councillors who fail to act.
Show/hide the answer to 'Road safety and pollution along A2 at Ospringe'Dear Mr W
Thank you for your recent question. I have consulted with officers and can advise as follows:
The AQMA (no 6) at Ospringe was originally declared in 2011 and extended in 2016 to include The Mount. The AQMA was declared for exceedances of the annual average Air Quality Objective (AQO) for nitrogen dioxide (NO2) which is 40ug/m3. There is also an hourly AQO for NO2 of 200ug/m3 not to be exceeded more than 18 times a year. This hourly objective is not being breached at Ospringe or in any of the other AQMA’s within the borough.
Monitoring is undertaken in Ospringe by way of continuous monitoring equipment (site name ZW3) and also Nitrogen Dioxide Diffusion Tubes (Tube Numbers SW22, 28,29, 30, 31, 32, 95 and 96). All monitoring data can be accessed via the Kent & Medway Air Quality Partnerships website www.kent.org.uk On the website, the latest data for the Ospringe continuous monitoring site can be accessed as can hour by hour data for any chosen period using the ‘Download monitoring data’ tab.
Levels of NO2 have fallen in the Ospringe AQMA over the past few years with a number of the Diffusion Tubes sites and also the continuous monitoring site being below the annual average AQO. Swale Borough Council has a Strategic Air Quality Action Plan which considers more wider measures to improve air quality across the whole district as well as measures specific to individual AQMAs.
I hope this answers your question.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Parking on Borden Lane
Date: Thursday 26, November 2020
Name: S
When has Borden Lane become a double-decker bus route? They are school buses and are causing chaos. The road is not built for double-decker buses especially at the junction with London Road. Also the school gate onto Borden Lane is now open and cars are parking on the corner of Borden Lane with Homework Avenue making it impossible to get a clear line of site to turn right out of Homewood Avenue. It is really dangerous. Quality of life in Borden Lane had gone really downhill. There are no speed restrictions in Borden Lane. Look forward to hearing from you soon with your comments.
Show/hide the answer to 'Parking on Borden Lane'Dear S
Thank you for your recent question, I have consulted with the Public Transport Unit at Kent County Council and they have advised me as follows:
Homewood Avenue and Borden Lane are both bus routes and have been for many years, although there are a couple of recent changes to schools services that may have prompted such an enquiry.
Up until last year school services were allowed onto Westland School grounds where there was a drop off and pick up area designated for buses. Unfortunately the decision was made by the school to close this facility and buses are now forced to stop on Adelaide Drive. I suspect that some of these services continue to Borden Lane as they are unable to turn around in Adelaide Drive, or it may be that they are coming into Adelaide from Homewood Avenue having also served Fulston/Borden and Highsted.
In addition recent developments with respect to the Covid pandemic have meant that a number of duplicate vehicles are now operating on these services to ensure social distancing can be maintained while providing extra capacity to get all children to school safely. This has meant an increase in buses. We have also seen a drop in the uptake of Kent Travel Saver and we believe that many parents are choosing to drive their children contributing to an increase in congestion around school sites. The districts parking enforcement team may be able to confirm this and may be able to provide some targeted enforcement in this area?
I hope this provides some useful information. Of course the majority of these public school buses are provided by operators on a commercial basis and it is they who are responsible for timetables, routing and vehicles used. I am not aware that Borden Lane has any width or weight restriction placed on it so operators would be free to use this road.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Caravan Parks on the Isle of Sheppey
Date: Tuesday 24, November 2020
Name: Ms H
With regard to recent dramatic rise in Covid cases in Swale. Is it true that holiday caravan parks on the island have remained open and people have travelled from far away to stay there.
Show/hide the answer to 'Caravan Parks on the Isle of Sheppey'Dear Ms H,
Thank you for your enquiry regarding Caravan Park Homes remaining open during the closed winter season 2020/21.
In accordance with Government guidelines set out by the Minister for Rough Sleeping and Housing, Caravan Parks have been permitted to remain open during Corona Virus restrictions to protect vulnerable groups such as those who would have otherwise been made homeless as a result of closures, and key workers who need to stay in a particular local area to carry out their work. Caravan Park Homes have been instructed to remain closed to all other occupants who do not fall within these categories.
The Government has also issued guidance to support the culture and tourism sectors, with local planning authorities being encouraged to exercise discretion to enable holiday sites to remain open over the winter season. In response to this, Swale BC has invited holiday parks to either apply for temporary planning permission covering the period up to the 1st March 2021, or submit a Planning Contravention Notice detailing their intention to stay open throughout winter 2020/21. Park homes that remain open beyond their usual summer season will be required to follow the governments national Covid-19 secure guidelines and adhere to Tier 3 restrictions to protect customers, visitors and staff.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Disabled parking in the Forum car park, Sittingbourne
Date: Wednesday 9, September 2020
Name: Ms P
I am a disabled person and use the Forum car park on a regular basis . It's location means I can access several shops with minimum walking distance . Are we going to loose this facility now the multi storey is open . It will be further to walk and as a disabled person I take quite a bit longer to do my shopping , and I have to return to the car to off load shopping as I cannot carry much in any one trip. Also because of this extra time I would be penalised on cost as I understand that there are no concessions.
Show/hide the answer to 'Disabled parking in the Forum car park, Sittingbourne'Dear Ms P
I am pleased to confirm that there is no intention of closing the Forum car park, even with the opening of the MSCP. It is important that we offer residents a variety of options and recognise that different groups use car parks for different reasons. With the opening of the cinema, bowling and restaurants soon and with the hotel, we need to have these extra spaces.
You are correct that the MSCP cannot offer disabled parking concessions due to the fact it is a barrier entry car park and not staffed all the time. Therefore, there is no way of allowing free entry and exit. For this reason we increased the number of disabled spaces when the Forum car park was redesigned as part of the regeneration works.
I hope this answers your query.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Camping and Monitoring
Date: Sunday 16, August 2020
Name: Ms G
Why are people appearing to be camping in this area by shellness near beach huts. Can the council not set up a system to charge and monitor this giving extra revenue to the council as other Holiday areas do. Question 2. On taking our visitors to this area sadly the bottom of the steps to the beach stank of urine which sadly is a bad reflection on the Island especially when you take visitors to the area to show them the what is here. I felt really embarrassed. Do the council monitor this.
Show/hide the answer to 'Camping and Monitoring'Dear Ms G
Thank you for your recent question and
the points you have brought to my attention.
I can advise that the Sea Front Team have
been updated and they will be keeping an extra eye out over the coming weeks.
We do clean the area in question and the
Beach Cleaning team will ensure that any issues are addressed as and when they
find them.
We have experienced an uplift in issues
of litter, fly tipping and anti-social behaviour over the recent months and are
working with a range of partners and authorities to try and address as many of
the issues as we can.
We have security patrolling the area
between 10am – 6pm and will also ensure that they are made aware.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Solar panels and nesting birds
Date: Monday 10, August 2020
Name: Mr C
I realise the difficulties facing people in uncertain times and perhaps my concerns are a little premature? My concern is over the years the increase in bird population nesting under so called solar panels! I counted on one roof 80 mixed birds on one area of the roof. I realise that birds are important to us all. But these birds groups contain high counts of pigeons some wood pigeons! They are breeding under these panels at a alarming rate and they are carriers of salmonella. On inspection of these solar panels there is no deterrent to prevent the birds nesting thus increase in breeding cycles. Can you tell me if there is legislation that is or could be implemented to reduce this activity! I feel that there should be a law introduced so all panels have restricted bird access. Futuristicly it will get worse and councils will have to spend more to irradicate vermin. No one wants salmonella but droppings are washed onto the floor and walked into the house!
Show/hide the answer to 'Solar panels and nesting birds'
Dear Mr Cox
Thank you for your recent question.
The issue of birds as pests is the responsibility of the property or landowner concerned. Where the birds are wild or feral they have certain protections within the Wildlife and Countryside Act which restrict how and which birds can be controlled by Department of Environment, Food and Rural Affairs (DEFRA) licensed contractors.
Where bird populations thrive due to nesting under solar panels it is the owners or landowner’s responsibility to pest proof the panels. Solar panel schemes such as Solar Together Kent which Swale Borough Council support provide owners with this option when panels are installed.
Our role is to advise owners and landlords to protect their property on the basis that prevention is better than retrospective proofing for birds. We only take action if officers consider there is a demonstrable risk to public health or safety under statutory nuisance or community protection legislation with the circumstances being considered on a case by case basis.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Repairs to Swallows Leisure Centre roof
Date: Sunday 16, August 2020
Name: Mr S
According to the Sittingbourne News, Swale Council's Cabinet has approved £800,000 to repair The Swallows Leisure Centre's roof. Why is this? Wasn't the building covered by insurance? And, as it was about the only building in Sittingbourne to be damaged by the Storm doesn't this suggest sub-standard work by contractors?
Show/hide the answer to 'Repairs to Swallows Leisure Centre roof'Dear Mr S
Thank you for your question.
I can advise that the building was insured. The insurer’s position is that much of the damage was caused by wear and tear. This is not an unreasonable position for the insurer.
There were a number of options and we choose to replace both roofs (sports hall/pool hall and the one over the reception café), separate roofs but same design which are 30 years old and had a life expectancy of 25 years.
The pool hall roof was damaged in the storm and the insurance have agreed to fund an element for repair, but the wider roof was not covered by the insurance as it was not damaged by the storm.
The works last year decorated the internal space frame and patched repaired some areas that were leaking.
The works have commenced and are due for completion in November. There will be some additional disruption when the smaller (café) roof is done. The pool hall and sports hall remain closed and will not open until the whole project is completed.
Kind regards
Cllr Truelove
Council Leader and Cabinet Member for Finance
Fly-tipping and Litter in Sheerness High Street
Date: Saturday 1, August 2020
Name: Mr L
What is the Council doing to consistently tackle littering and fly-tipping in Sheerness? I’m disgusted to see the state of Sheerness town centre today, Sunday 2 August. Today, I’ve reported no less than four incidents of fly-tipping, some of which have been there for several weeks, one of which is almost directly outside Sheppey Gateway – a Council office!! I’ve also taken the time to report general littering throughout the high street. What is Swale Council and Sheerness Town Council doing to consistently tackle this obviously ongoing problem?
Show/hide the answer to 'Fly-tipping and Litter in Sheerness High Street'Dear Mr L
Thank you for your recent question.
I can advise that the team work hard to prevent fly tipping. We undertake lots of work to prevent fly tipping. As an example, we are aware that the majority of fly tips in Swale are from household waste. To combat this we have undertaken various campaigns via the press, on billboards and on social media to promote the Duty of Care messages. This is the legal duty on all persons who have waste removed, to ensure that the waste is taken away by a registered carrier. This allows us to find the person responsible for dumping the waste. Failure to do so may result in a £400 Fixed Penalty Notice or prosecution.
As another example we undertake regular operations with the police to target anyone carrying waste on the Highway. This may be intelligence led via information gathered by us or other local authorities. We then request waste carrier documentation and carry out checks on where the waste has come from and where it is going. By working with the police, we have seized some vehicles for offences as a result of this operation.
We focus on our top 10 fly tipping hot spots each month. We often deploy signs at these locations to deter fly tipping. Alternatively, we may deploy cameras to catch offenders. I appreciate that this is not always possible, especially in the area where you live as some of the roads in that area are subjected to fly tipping in slightly different locations along the same road. This makes surveillance more challenging.
In relation to the littering issues our Enforcement Officers issued over 1000 Fixed penalty notices across swale and regularly patrol the High Streets.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
20mph Speed Limit in Faversham
Date: Monday 10, August 2020
Name: Mr C
I read with dismay that the 20 mph speed limit is going ahead in Faversham. Surely as a resident of Faversham, and road user, I, as well as every town resident should be given a chance to say whether we want this or not. Voting for it in the local elections was a non starter as all the candidates \\"supported\\" the scheme (so I didn't vote for anyone as that could be seen as an endorsement to the idea). I have emailed Helen Whately, but she also supports this scheme. There doesn't appear to be anyone in local government that wishes to listen to the opposite points of view. All this \\"it will reduce pollution, ease traffic congestion, make roads safer\\" etc is in my opinion, plainly wrong. And what about the cost of it? Now of all times, money needs to spent on essential things in the bourgh, not frittered away on a scheme that will be a step backwards and will bring Faversham to a standstill. Everyone of course wants safer, cleaner roads, but this is not the way to achieve it, better designed road improvements to allow traffic to flow freely so as to allow modern cars to work at their most efficient would be a step forward. We can't all use public transport or cycle to travel. All I ask is that the residents of Faversham should be given a vote on this scheme before more money is wasted on this venture.
Show/hide the answer to '20mph Speed Limit in Faversham'Dear Mr C
Thank you for your interest in the 20mph scheme in Faversham.
Department for Transport and KCC are funding the experimental traffic regulation order for the implementation of Faversham's 20mph limit, and the work required to put it into place.
Creating healthier, safer and cleaner streets requires the co-ordination of all strands of government, both national, local and across varies departments within the civil service.
Only recently the PM has launched a consultation on proposed changes to the Highway Code, which would introduce a hierarchy of road users which ensures that those road users who can do the greatest harm have the greatest responsibility to reduce the danger or threat they may pose to others.
At the end of July the DfT launched "Gear Change, a bold vision for cycling and walking,
and one of the key contributors to this document was Phil Jones Associates, who designed the 20mph scheme for Faversham and have a proven track record in designing schemes that bring safer streets, healthier residents by encouraging walking and cycling and breathing less polluted air as there will be fewer cars on the roads of Faversham.
Earlier this month, Chris Heaton-Harris MP, Minister of State with responsibility for cycling and walking, launched which also has much input from PJA the designers of our Faversham 20mph scheme.
I agree that local residents must have a say in whether the 20mph limit is made permanent, or what changes they feel are needed to the scheme.
For that reason Faversham Town Council have launched a website to collate residents views. Kent County Council also have a website detailing the 20mph scheme, and from 18th September 2020, the KCC consultation will open.
The main benefit of a 20mph limit is that it saves lives and makes the area that it covers a much more pleasant place to live. However it also saves tax payers money because there are few collisions and the collisions that do happen are less costly to the NHS, less time on accident investigation and the time of our emergency services and fewer post accident road repairs.
The 20mph scheme in Faversham is designed to reduce the number of cross town car journeys, and there is a good bus service. Clearly not all commuters will be able to use public transport to get to their place of work, however there will also be some that will decide that instead of driving their commute to work, they will cycle or walk instead, particularly within Faversham.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Hospital for the Borough
Date: Tuesday 28, July 2020
Name: Mr C
As a proud member of our town for 43 years, I have seen the expansion from a small town into what is now a bustling community, which is on the increase. My question for the council. Are we possibly going to see the construction of an hospital to serve the Borough. I know the biggest issue is money an I fully understand it would cost an eye watering amount but as we only really have Medway, Maidstone, Ashford or Canterbury as choices I think its something that needs to be addressed. It would relieve pressure on said hospitals plus cut journey times for those seriously injured (on Isle of Sheppey, outlying villages). Looking at possible areas i thought of the farm land off the A249 in Bobbing behind Quinton Road, just an idea. Keep safe during these difficult times.
Show/hide the answer to 'Hospital for the Borough'Dear Mr C
Thank you for your question.
The information we have from the CCG and acute Trusts is there are no plans or requirements to add an additional acute hospital to serve Swale. We are currently reviewing our Local Plan and the infrastructure needs to service this through the infrastructure delivery plan, this take into accounts all needs, based upon the modelling and demand predictions provided from the relevant organisations. Primary care does of course feature in terms of additional need reflected by the population growth and these will feature in our revised Local Plan.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Council Tax reductions for chalets
Date: Monday 13, July 2020
Name: Mr T
As a family we own 3 chalets on the Isle of Sheppey Holiday Village, during lockdown we have been unable to use the chalets (even for self isolation) as the the Government Advised that holiday parks should close. I accept that this advice was to prevent strain being placed upon the smaller communities in the country, however we are still being charged Council Tax for these properties during the lockdown period. I have called and asked if there will be a Council Tax concession/exemption for us not being able to use our Chalets, only to be told that this is not something we could apply for a discount for, and was advised to write to the MP. The Local MP have checked this out and the Government state that it is is a local authority issue, and only you could make that decision. it is clear that the people we speak to in the call centre do not have such authority and will only quote policy. I therefore ask you, as Leader of the Council, what concessions/exemptions can you put in place for the owners of Chalets that have been unable to to gain access to them during this unprecedented time? As you are no doubt aware that these unprecedented times call for unprecedented measures as nothing is a one size fits all solution. I know this as I work for the Local Authority in my home Town of Barking and Dagenham and have close contact with the Councillors there. As a local authority many amendments to the 'norm' have had to be made to deal with this pandemic, and although some are financially draining for the authority, the policy of our Council here was to maintain the services to a high standard regardless of cost. There is Government funding for every Local Authority to maintain the statutory services during the Pandemic, i.e. those that are funded via the Council Tax, so I do not see why you are unable to provide a Council Tax Concession/Exemption to the Chalet Owners while they were not allowed to use their facilities, and stayed away in order to not put strain on the small island community and NHS services there. During the winter months Oct 31st -March 1st we do not have to pay Council Tax as the property is inhabitable and we would likely die of hypothermia, I regard the Lockdown period as the same situation we could not have used the chalets because the utilities were disconnected to the site, and the site was locked, as it is in the winter months. In addition, we would not have used any of the services provided for by Council Tax Funds that you are now charging us. So I therefore ask again, What concessions/exemptions can you put in place for the Chalet owners that boost the annual economy of your borough every year by a substantial amount?
Show/hide the answer to 'Council Tax reductions for chalets'Dear Mr T
Thank you for your e mail.
We have had many complaints from chalet owners and I understand the frustration that you feel.
Chalet homes are included in the tax base that we calculate for the annual budget process. That applies for the borough council, KCC, Police and Fire-whilst the borough collects all Council Tax we keep only around 10% of it and pass on the remainder.
During lockdown all Councils have had to continue to provide services which Council Tax funds- whether that’s schools, social care or Police and Fire services.
Whilst Councils have received some Government funding its massively short of the estimated additional costs and loss of income which we are incurring. Across the county this figure is £262m.
For Swale we have an estimated impact of £4.1m and we have received £1.6m from Government.
So the overall impact of this is that we are not able to give Council tax reductions.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Booking appointments for a recycling centre
Date: Tuesday 30, June 2020
Name: Ms W
Please could you explain the reasons why the recycling centre is still so restricted. Strict restrictions during the peak of the pandemic were understandable but having to fill in several pages to 'book an appointment' and only being allowed to dispose of waste 'if essential' seems nonsensical. It clearly discriminates against the who are less computer literate. We do pay for this service in our rates and it is 'essential' as can be seen by the sharp increase in fly-tipping. Please can I urge that this important local resource (I use the one in Faversham) be reopened as normal.
Show/hide the answer to 'Booking appointments for a recycling centre'Dear Ms W
Thank you for your recent question.
Household Waste Recycling Centres are operated by and the responsibility of Kent County Council. Here is a link to their frequently asked questions which will provide you with information about restricted access.
If customers do not have access to the internet or have an email address, it is possible to telephone their customer service team who will complete the online form on their behalf. The number is 03000 41 73 73.
You indicated that such restrictions were understandable for the peak of the pandemic but less so now. Due to the risk that infection numbers could start to rise again, local authorities have to continue to implement measures to protect the public and their staff.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Ways to prevent erosion
Date: Wednesday 10, June 2020
Name: Mr P
Hi, Our family left Sheppey and moved to Greece in about 1977. Last year I went back to look around and was horrified by the amount of land lost to the sea and probably think you are too. My Uncle, now deceased was a Historian mainly for the Battle of Britain but once told me that a few hundred years ago Minster was in the centre of the island ! Soon you will not have anything left to govern ! I am not one to go on about the problem but about the solution as I am sure you want to know too. In Wales, they have brought huge rocks, only two to a 40ft trailer to show you how big these have to be, and these have been placed along the landline along with smaller , still huge, rocks behind and around them to stop sea water getting in and earth escaping. 20 years later they are still in position despite being lashed by the north Atlantic / Irish sea. Hope this helps.
Show/hide the answer to 'Ways to prevent erosion'Dear Mr P
Many thanks for your email and continued interest in the Sheppey area.
We are of course aware of the continued coastal erosion around the Island. The Shoreline Management Plan is created by a range of local authorities and national organisations such as Environment Agency. This sets out the policy for what action can and should be taken. Working with national partners, large parts of the coastline have been defended from the risks of flooding or erosion.
Some areas, due to their significant natural special interest or where the costs of defending the land outweigh the potential loss are unfortunately left for ‘no active intervention’. Where an area is set at ‘no active intervention’, the Council is unable to access Government funding and the costs of a scheme (such as those you mention) are beyond the ability of a small Borough Council to undertake. As a new administration, we are looking at the options for these areas and how we might change their designation.
Can I thank you again for suggestion.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Noise nuisance
Date: Monday 1, June 2020
Name: Ms H
Good morning, Could you please advise me on the councils policy on Builders working on private housing on a Sunday. Builder arrived 7.55 approx. by 8.30am was using grinding machine. Very inconvenient during lockdown. We have had two months of noise and dust.
Show/hide the answer to 'Noise nuisance'Dear Ms H,
Thank you for your Ask the Leader question regarding hours of construction. We do offer guidance on this as follows, but this is not mandatory.
Typical noise issues we can deal with:
amplified noise ie Televisions, radios and stereos
house and car alarms
barking dogs
DIY and car repairs
domestic appliances
excessive general domestic noise
noise from cockerels
ice cream vans
bird scarers - view the NFU code of practice
noise from building sites and demolition work
There are no specific laws relating to professional builders working during certain times. We suggest the following guidelines - Monday to Friday 7.30am - 6pm and Saturdays 7.30am - 1pm with no work carried out on Saturday afternoons, Sundays or Bank Holidays. Remember these are guidelines only. Any complaint received will be investigated fully to see if it constitutes a statutory nuisance.
In relation to your neighbours’ extension the Council has not restricted working hours by a planning condition. It is not normal to do so on small projects in order to allow householders to carry out works themselves, but we would expect neighbours to be considerate towards others. If you consider that the works require further investigation please register a complaint via the Council’s website.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Bonfires
Date: Thursday 28, May 2020
Name: Mr and Mrs H
I should like to know what action the Council are taking to enforce the Government’s rules regarding bonfires. According the UK government's website:
- You cannot get rid of household waste if it will cause pollution or harm people’s health. This includes burning it
- You could be fined if you light a fire and allow the smoke to drift across the road and become a danger to traffic
- Your council can issue an ‘abatement notice’ if a neighbour’s bonfire is causing a nuisance. A bonfire must happen frequently to be considered a nuisance
- A nuisance is caused when smoke detracts from people enjoying their gardens, prevents them opening windows or hanging out washing
You can be fined up to £5,000 if you do not follow the rules of the notice.
The Council’s website advice appears ambivalent and gives tacit approval to bonfires and smoke pollution. Some of our most vulnerable people are now being shielded, in particular, those vulnerable neighbours with COPD and other respiratory disorders who are needlessly being subjected to the thoughtlessness of nearby residents.
With a spell of hot weather upon us bonfires and barbeques is a real nuisance, but now are causing real harm. You can’t sit in your garden, can’t have windows open at night and can’t hang washing out. We believe the Council does have a duty of care to all residents which they are abrogating. There is a real opportunity here for the Council once and for all to ban the use of bonfires in the Borough and promote cleaner air. Our local allotments have banned bonfires and if they can, everyone else can. The Council should as soon as possible introduce a local bye law to ban bonfires and make a small contribution towards cleaner air for all.
Show/hide the answer to 'Bonfires'
Dear Mr and Mrs H,
Thank you for your email. Swale council are currently enforcing the legislation around unacceptable bonfires. Any person disposing of waste inappropriately will be challenged. The legislation does not prohibit certain wastes being disposed off by burning (mainly some garden wastes and untreated wood). However, we very much agree that regular bonfires may cause a statutory nuisance and such fires will be investigated in line with the Council’s nuisance procedure. If you are being affected by such a bonfire, please report it to our call centre (
01795 417850), or via our website
www.swale.gov.uk.
Under the current circumstances we have amended the letter that we send out to anyone having bonfires to include information about being considerate to neighbours as they may be struggling to breathe. This has been received with positive outcomes. Many people have called us to apologise as they haven’t thought of the implications (and the fires have stopped). Where the letters have not worked we have been attending and explaining to people how this could affect their neighbours. This has also been met with a good response.
We posted on our website some updated advice on bonfires during the Covid-19 outbreak which asked residents to consider their neighbours if they were lighting a bonfire and to try and avoid it. We also posted on social media along with partner agencies about the implications of having a bonfire and offered advice on alternative environmentally friendly ways for people to dispose of their waste, such as composting garden waste or signing up to a garden waste wheelie bin.
Swale Borough Council has a Strategic Air Quality Action Plan (AQAP), which although doesn’t have any specific actions regarding bonfires, does contain a number of measures aimed at reducing air pollution in the district. It is widely recognised that air pollution is associated with a number of adverse health impacts particularly for those with heart and lung disease. By reducing the exposure of people to poor air quality, impacts to health are also reduced. The full AQAP can be downloaded.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Electrical checks on existing properties
Date: Wednesday 19, February 2020
Name: Mr C
Dear sir, madam When we moved into 16 Red Admiral Crescent in December 2017 the kitchen light did not work, I changed the bulb and found that the light stayed on with the switch unable to turn it off. Being a retired electrician, investigation found that the switch contacts had fused together rendering the switch redundant. Lately the bathroom light switch internal mechanism failed along with the main bedroom switch which had the internal mechanism burned and falling apart. I replaced both switches. As this was the third switch to fail I checked the remaining four, all four found to be showing signs of burning and mechanisms beginning to or have failed. All replaced with MK ones. I think it would be wise to carry out a check on other properties as they properly have substandard light switches. I have photos of removed switches.
Show/hide the answer to 'Electrical checks on existing properties'Dear Mr C
I am sorry to hear of the electrical issues you have identified, although you appear to have successfully cured through your own electrical skills and abilities.
Unfortunately, from the Council’s perspective we have no powers or functions which relate directly to the quality control of electrical fittings in new development. As far as building regulations are concerned, Part P certification is acceptable and the installation deemed to be approved.
All Electrical equipment that is being sold in the UK and Europe is required to be CE Marked under the Low Voltage Directive (typically shortened to ‘LVD’). This should confirm the quality of the fitting. The Directive applies to electrical equipment that operates between 50 to 1000 volts for alternating current. CE Marking Electrical equipment for the European market has been mandatory since 1997. One of the problems is fake goods which may have a marking and this is the remit of trading standards.
Therefore, the only suggestion I can make to follow up this issue is to try the NICEIC as they were the approval body for the electrician who self-certified the installation. They may be able to give guidance. Some information can be gleamed on http://www.checkmynotification.com/
Sorry I can’t assist you further
Kind regards
Cllr Roger Truelove Council Leader and Cabinet Member for Finance
Entitlements as a Council Tax payer
Date: Tuesday 18, February 2020
Name: Mr C
What am I entitled as a council tax payer, can I vote, can I apply for my child to go to school, can I register with a doctor, dentist etc., please can you list my full entitlements as a council tax payer, kind regards.
Show/hide the answer to 'Entitlements as a Council Tax payer'Dear Mr C
Thank you for your interesting question.
Council Tax like, our national taxes, are what we all pay for the public services, some of which we obviously share and some of which provide us with personal services. Your Council Tax helps to provide services from Swale Borough Council, Kent County Council, our Police and our Fire Service. The Borough Council provides services such as waste collection, planning, leisure and environmental protection. Whilst Kent County Council has a responsibility for education and our roads and most importantly care for vulnerable people. Of course, you are entitled to vote in both local and national elections and we are all given the right to register with for doctor and school places.
You can vote in UK elections if you are 18 or older, a British, Irish, eligible Commonwealth or European union citizen living in the UK and you have registered to vote, you can do so online.
To apply for a school place you can find the admissions procedure via this link: https://www.gov.uk/browse/education/school-admissions-transport. You would need to make your application through the council with responsibility for education, in this area it is Kent County Council.
In a civilised society we pay taxes generally according to our ability to pay, to meet the real needs of everybody in our community the best we can.
I hope this answers your query.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Charging electric vehicles in Swale
Date: Friday 31, January 2020
Name: Mr B
What is your vision on electric car charging points? I have a house with no driveway or garage. Normal charging currently is an overnight process. Current option of charging the car in a car park in the town centre is not a practical solution. We need access to more charging points spread across the town for people to charge their cars overnight. Ideally we need supercharging points for fast charging as well. People will only buy electric cars once the charging points are easily accessible. I hope caring for the environment is a priority for you as I couldn’t find a reference to it on your vision statement.
Show/hide the answer to 'Charging electric vehicles in Swale'Dear B
Thank you for your recent question.
With the Council recently announcing a Climate and Ecological Emergency and with a shift in the use of electric vehicles expected over the next few years, Swale Borough Council is looking at all available options to play our part.
We have set out below what we are currently doing and how we will use our own powers and work with other agencies to develop the infrastructure required.
1. Charging points - we currently have 8 electric charging bays in our car parks and are planning a further 6 by the middle of the year which will mean points in each town. We are looking at government funded schemes. We are also looking at fast charge options at strategic locations off the main highway routes.
2. On-street charging - Swale Borough Council manage the on-street parking service under a delegated agreement from KCC. This includes the management of resident parking schemes. We believe in and would support the development of more infrastructure to service those roads that do not have off-street parking (driveways/garages etc). We understand that KCC are undertaking a County Parking Review in the near future that may consider this further. It is much more complicated position than car parks as it will require consideration of not only where and how the charging points will be positioned but also the impacts of dedicated bays for EV vehicles on the already difficult on-street parking capacity in our towns.
3. Planning policy – our current plan encourages new developments to be designed to enable charging of electric vehicles. We are working on our new plan which will take our commitment to the issue further.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Resettling vulnerable families in Swale
Date: Monday 27, January 2020
Name: Dr J
How is the Council building on its success in resettling 11 vulnerable Syrian families within Swale? Is there still a shortage of suitable private rented accommodation for refugee families?
Show/hide the answer to 'Resettling vulnerable families in Swale'Dear Dr J
Thank you for contacting me about the Syrian Resettlement Scheme.
The Council has arranged to take another 3 families during February 2020. There is a shortage of landlords offering accommodation to give us the opportunity to resettle more families. To date we have only been offered one property in the Faversham area.
We also have to take into consideration the provisions that have to be put in place by Kent County Council such as support workers, English lessons and work skills courses for all of the families across Kent. Intensive English lessons and work skills courses are currently being provided to all of our 11 families.
We are currently in discussions about taking further families later in the year, this has to be balanced against us ensuring that the families who are already here are settled and gaining employment.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Road safety concerns at St George's CE School, Minster
Date: Thursday 30, January 2020
Name: Mr S
I am a parent of children that attend St George's CE School on Chequers Road, Minster, I also sit on the governing body for the school as the parent representative. As with all school locations traffic around school run time is exceptionally heavy, Chequers Road is a long straight road and is used by all manner of vehicles, including large HGV and buses. I am concerned as there are no speed restriction/warning signs, highlighting that children are present. There is a zebra crossing but the view of this can be obstructed due to traffic during busy periods, would it be possible to consider a road safety plan/investigation of this area, to ensure that the safety of the children attending the school is guaranteed. I would be more than happy to meet and show you the area of concern during one of the busy periods to discuss the potential danger. There have been at least two incidences within the last 6 months of near misses, that if were not misses would have been fatalities
Show/hide the answer to 'Road safety concerns at St George's CE School, Minster'Dear Mr S
Thank you for your question and I am concerned to hear about the type of incidents you are reporting outside the St George’s CE School in Minster.
Kent County Council have responsibility for roads and signage and you will find information about how to report these safety issues on their website via this link: https://www.kent.gov.uk/roads-and-travel/what-we-look-after/roads/changing-roads-in-your-area
I would also suggest that you contact your Kent County Councillors who are Andy Booth andy.booth@kent.gov.uk and Ken Pugh ken.pugh@kent.gov.uk
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Sittingbourne Town Centre regeneration
Date: Thursday 23, January 2020
Name: Mr O
Having cancelled phase 2 of Sittingbourne Town Centre Regeneration can you please advise:
1. How much of the £38m loan taken out by the previous administration has or will be released?
2. Is there now an updated projected schedule of payback and final clearance of the residual loan?
3. What other loans are currently available to or being sought by the Council?
4. Given the large sums of money involved (upwards of £800,000?) are there now any plans for public consultation with residents, on the purpose of any loans, they are the ultimate guarantors of the loans?
Show/hide the answer to 'Sittingbourne Town Centre regeneration'Dear Mr O
Thank you for your recent question, I will answer each question in the order you raised them.
1. The Council has not taken £38m of borrowing and never planned to. There was reference to £28m for Sittingbourne Town Centre. To date the Council has taken out £25m for STC plus a number of other purchases and projects.
2. All the borrowing undertaken to date is short term from other local authorities with duration of 12-18 months. Under local authority rules when a capital scheme is funded from borrowing legally an amount has to be set aside annually to repay the loan.
3. The Council will look at a range of options when looking to borrow to finance capital expenditure. At the moment the cheapest option is borrowing from other local authorities.
4. I am not sure what £800,000 you are referring to. Any capital scheme with a cost over £100k will be subject to a formal Cabinet report and will therefore be in the public domain. There is no consultation with the public.
Kind regards,
Cllr Roger Truelove Council Leader and Cabinet Member for Finance
Pedestrian access to Neats Court, Isle of Sheppey
Date: Friday 20, December 2019
Name: Mr S
Why isn't there a direct pedestrianised route to the shopping area Neats Court on the Isle of Sheppey? I've google mapped how to get to Morrisons and the route explains to walk along a grassy verge on a duel carriageway (where cars are travelling at national speed limits) up to a roundabout and cross over. There are no footpaths or crossings along this route. I understand there's a dirt / gravel path which leads to the back of B and M and Iceland shops from Queensborough. This route isn't advertised anywhere online, it was a guessing game to discover this. I feel this route to be impractical especially if you are having to carry shopping home. The route has no source of light in the evenings and is located near a large body of water with no fence to prevent accidents occurring. Are there any plans to have a path built and if not, why not?
Show/hide the answer to 'Pedestrian access to Neats Court, Isle of Sheppey'Dear Mr S
I apologise for the delay in responding.
I am aware that Kent County Council have plans to provide improvements to pedestrian and cycling access along the old Queenborough Road. A crossing is however needed over the A249 and I understand discussions are taking place with Highways England as the trunk road manager. Swale Borough Council will also work with KCC to attempt to secure the link through the planning process where appropriate and support the discussions with Highways England to provide crossing facilities to the numerous amenities at Neats Court.
Should you have any further queries, please do not hesitate to contact KCC Highways directly and please copy me in should you wish to do so.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Receiving post at the Catamaran Yacht Club, Sheerness
Date: Wednesday 6, November 2019
Name: Mr S
Could you tell me why the cyc coastal club cannot receive any post. I entered my postcode on your website and it was immediately recognised. We are also on the electoral list. Less than 1 mile away there are 2 other holiday ? parks, which not only receive the post,but it is delivered to individual addresses. I know these parks are considered to be holiday?parks and everybody must have an alternative address, but in reality most of the 300 dwellings are occupied for 10 months of the year as in modern times people simply cannot afford 2 properties. People who have an alternative address off the island find it difficult to register with GPs as they are considered to be outside of the GP catchment area therefore making it difficult to correspond Thanking you
Show/hide the answer to 'Receiving post at the Catamaran Yacht Club, Sheerness'Dear Mr S
The Council owns the freehold and leases the site to the CYC Coastal Club. In order to control the use of this site so that it is occupied as holiday accommodation only the lease has always contained restrictions on the occupancy period which used to be 8 months. In 2013 a new lease was granted as the Club wanted the occupancy period extended to 10 months in line with other sites and the Council’s revised planning policy, designed to allow a longer “open season”, but ensuring that sites are used for holiday purposes only.
The Council agreed to this at the CYC Coastal Club on the basis that exactly the same conditions were included in the new lease as would be imposed under a modern planning consent. This includes a number of restrictions designed to prevent the use of the site for residential purposes, and to permit the use of the site for holiday accommodation only. As part of these restrictions, the accommodation cannot be used as a permanent residence, no post can be delivered to the leaseholders and they must have a full time residential address elsewhere. This is a standard requirement on the majority of sites across the Isle of Sheppey.
There are some older sites on the Isle of Sheppey, (Minster Park for example) which had planning applications for 10 month occupation approved in the 1990s. These restrictions do not apply to those holiday chalets. They still have to be vacated during the “closed season”.
Kind regards
Cllr Roger Truelove
Council Leader and Cabinet Member for Finance
Forum car park, Sittingbourne
Date: Friday 1, November 2019
Name: Mr G
I have just seen a notice in the Forum car park, that due to the on going development, that it is to be shut for 6 weeks. I think this will be the final death nail to the remaining shops in the Forum. With the recent closures have included Peach Purple Café, Thomas Cook, and earlier Karen's Pet Shop. Today I see BonMarche has gone into administration. Now I know that the current Council are not responsible for the stupidity of the previous council’s so called re-generation. But I can see there will be no point shopping or parking in the town without shops. I just wondered if the Council could give some help to the remaining shops. All this regeneration has been a complete disaster for the town. The A2 main truck road has been turned in places to a 1 lane chicane, with HGV's struggling to get round the station roundabout. As a footnote I have noticed that very few people are using the multi-story car park, most likely because and far as I know, there is no direct access to the Forum or High Street and also from previous notices from the Council no 50p for half hour parking, which some people find useful. I suppose all this is stating the bleeding obvious, but it making me very sad to see the town dying and when all the houses are built all the through & local traffic will become completely gridlocked.
Show/hide the answer to 'Forum car park, Sittingbourne'Dear G,
Thank you for your question about the works currently being undertaken in the Forum car park and the wider regeneration scheme agreed by the previous administration. I appreciate your full understanding of this situation and share your concern for the impact on local people.
The works currently taking place in the Forum car park relate to the installation of additional bollards and railings to enhance the safety for users of the car park and for pedestrians walking between the bus area/Station and the High Street.
A series of meetings took place prior to the works with the Councils parking team, Erith Contractors, Spirit of Sittingbourne (The developer) and Praxis who manage the Forum to discuss and agree ‘prior’ and ‘during works’ notification/signage, methodology, safety and programme delivery. It was agreed by all that works could commence on the basis that some parking within the Forum car park be retained throughout the works, signage would be installed within St. Michael’s Road to re-direct the majority of parkers to the multi-storey car park and that the works could be concluded ahead of the Xmas period. Praxis were also asked if they can open their double doors by Pound Stretcher during the works to create a direct link between the multi-storey car park and the Forum centre.
Since the start of works most customers have continued to park in the Forum car park rather than the multi-storey and to date this has not adversely hindered the contractors progress. We will continue to work with the developer and contractor to ensure that periods when customers cannot use the Forum car park are kept to an absolute minimum.
Kind regards
Cllr Truelove
Council Leader and Cabinet Member for Finance
Sittingbourne's new multi-storey car park.
Date: Sunday 8, September 2019
Name: Mr P
I appreciate the multi-story car park is an inherited issue of the current council, however, can you set the record straight with regards to the numerous rumours concerning why its late, is it lift shafts, subsidence, safety rails, or the latest it is to be demolished. In addition what are the charges set for as a price of £2 per hour and £15 per day have been circulating. The real reason for its delay and when it is to open would be appreciated.
Show/hide the answer to 'Sittingbourne's new multi-storey car park.'Dear Mr P
Thank you for your question. I can categorically confirm there have been no issues whatsoever with the lift shafts or subsidence at the Multi-Storey Car Park and there are absolutely no plans to demolish the building. As part of the ongoing works the height of the balustrade has been increased over one portion of the structure but this has been done in conjunction with a number of other outstanding items. The building is due to open in early September.
The tariff charges are as follows:
Class of vehicle
Days of operation of parking place
Hours when charges apply
Scale of charges
Motor Cars; Private Light Goods Vehicles Electric Vehicles; in the bays specifically delineated for those purposes.
Monday to Sunday Including Public Holidays
8.00am – 6.00pm
Up to 1 hour = £1.00
Up to 2 hours = £2.00
Up to 3 hours = £3.00
Up to 4 hours = £4.00
Up to 5 hours = £5.00
Up to 6 hours = £6.00
Over 6 hours = £15.00
Hotel Parking Concession
Monday to Sunday Including Public Holidays
At all times
24 hour period = £3.00
Cinema Parking Concession
Sundays
At all times
No Charge
Lost Ticket fee
Monday to Sunday
At all times
£15.00
Kind regards
Cllr Roger Truelove
Council Leader
Toilets in Milton High Street
Date: Wednesday 21, August 2019
Name: Ms W
Why have the public toilets in Milton High Street been shut for so long, I have 2 children and 1 suffers a weak bladder problem and cannot wait until she gets to the Main High Street to go to toilet. There are also a lot of elderly people waiting for the bus and sometimes need to use the facilities before the bus arrives. There are parents, or parents to be that need the toilets. The toilets are such a useful thing to have in Milton High Street. If they remain shut then it is so out of order and us little people are not being heard.
Show/hide the answer to 'Toilets in Milton High Street'Dear Ms W
Thank you for your question about the toilets in Milton High Street.
We are very concerned about the provision of public toilets generally and we appreciate how difficult it must be for you with your children when visiting Milton High Street. The toilets were closed two years ago because of a high level of vandalism and anti-social behaviour. In fact, the buildings do not belong to Swale Borough Council but we will explore ways of getting them open, at least in the day time when you would most need them.
In the long term we are aiming to introduce new schemes into the Borough, and I would hope that Milton High Street would be involved in that. I recognise this doesn’t meet your immediate concerns but it is something we will work at to find a solution as soon as possible.
Kind regards
Cllr Roger Truelove
Council Leader
Cooks Lane parking
Date: Monday 5, August 2019
Name: Mr H
I refer to the pavement parking in Cooks Lane (or as the locals call it Biffa car park). Can we please have double yellow lines extended from Brewery Road down to Halls Close to stop the pavements being obstructed. There is a school at the top of the road which parents have to get to with prams and pushchairs. It is not uncommon for parents to push their children out onto the road in order to reach the school. Also, I regularly see disabled people on mobility scooters having to come down the middle of Cooks Lane road because they can't get by on the pavement. These mobility scooters are not visible to motorist turning from Brewery Road due to the scooter's low profile and the visibility restrictions caused by the pavement parking vehicles. I fear it is only a matter of time before someone is hurt or killed. As I write this question there is a large transit type van parked on the pavement so close to a lamppost that only one person can squeeze by. Cooks Lane is used as a rat run by the emergency services (which is NOT a problem) but I see them regularly having to slow down and carefully manoeuvre through the multitude of vehicles parked on pavements both sides of Cooks Lane. Residents have voiced their concerns to our local councillors but to date no action has taken place.
Show/hide the answer to 'Cooks Lane parking'Dear Mr H
Thank you for your question.
I have consulted with officers and can confirm that Civil Parking Enforcement may only be carried out under legislation through traffic regulation orders and these restrictions supported by on street signage and markings which prohibit parking activity.
Where yellow lines are placed, they are enforceable from the centre of the road to the nearest property boundary. This can in many cases include the footway and so if pavement parking is observed adjacent to where active yellow line restrictions are placed the Civil Parking Enforcement Officers are able to issue a penalty charge notice (against the yellow line contravention).
Where vehicles are observed as parked causing an obstruction to the footway where no highway restrictions are placed, as in this case, Civil Enforcement teams have no delegated powers under current Civil Parking Enforcement legislation to take any action.
Under normal circumstances residents are referred to the Police when reporting serious cases of highway obstruction where safety is compromised via the police 101 non-emergency number or via the Kent Police webpages.
If a vehicle is causing a significant obstruction to the carriageway or footway, then the police are able to take action through the issue of a fixed penalty (under their highway obstruction powers). However, we find that the police consider these cases to be a low priority and have only limited resources to respond to such complaints.
With reference to your suggestion to extend the double yellow lines from Brewery Road down to Halls Close, then as a resident you will need to make a request to Kent County Council. Invariably, KCC will concentrate their funding on areas where there is a history of personal injury crashes and may not be in a position to take action. However, your point of contact for support with this matter will be your County Councillor Jason Clinch. You can email Jason at Jason.clinch@kent.gov.uk or call 03000 411009. For further information on how to request changes to roads, you can visit Kent County Council's website.
Kind regards
Cllr Roger Truelove
Council Leader
Help for hedgehog populations
Date: Wednesday 24, July 2019
Name: Mr G
Would the council consider undertaking and publishing a review of what planning measures can be implemented in order to require or encourage hedgehog holes in fences in new housing and other developments? As members may know, hedgehogs in Britain are in decline, partly due to modern fencing which blocks their access to gardens. Hedgehogs need to access many gardens each night to find enough food, and they can improve those gardens by eating garden pests. Hedgehog holes in fences can help hedgehog populations and are promoted by the British Hedgehog Preservation Society. Thank you.
Show/hide the answer to 'Help for hedgehog populations'Dear G
Thank you for your question.
Hedgehogs themselves are partially protected from being taken or killed under Schedule 6 of the Wildlife and Countryside Act 1981, however in law there is no particular protection for their habitat.
Therefore, neither the current Local Plan nor the new NPPF have any specific references to the protection of hedgehogs and their habitats. However, under Policy DM28 of the Bearing Fruits Local Plan 2031 and under the new NPPF Requirements to enhance biodiversity in general that given this one might argue that new developments should encourage hedgehogs and their habitats. With this in mind and noting the recent publication of the British Hedgehog Preservation Society report titled Hedgehogs and Development, the Majors team do encourage developers, via the consideration of planning applications, to provide measures for hedgehogs such as putting holes at suitable points in all new fences and walls to provide access for hedgehogs to all areas of the site. It is also the case that developers are generally required to include native species planting in new developments and this will provide both potential habitat for hedgehogs and a potential supply of invertebrates and other food sources for them.
Given that this is a relatively new initiative there appears to be a lack of certainty about how such a requirement could be effectively enforced. You should also note that under permitted development such measures can be replaced with solid fences or walls without the need for planning permission.
You might find the guidance for developers of interest, provided by the British Hedgehog Preservation Society.
Kind regards
Cllr RogerTruelove
Council Leader
Traffic in Plough Road, Minster.
Date: Tuesday 25, June 2019
Name: Resident
I live in Plough Road in Minster this is a very narrow road not even leaving space for two cars to pass yet in the last few weeks very large building lorries (one neighbour counted 30 in one day) have been using this road even mounting the pavement (where there is one) to get by each other why is this happening, most of the road (really just a lane ) has no pavement what are we supposed to do , jump in the hedge?
Show/hide the answer to 'Traffic in Plough Road, Minster.'Dear Resident
Thank you for your question.
Kent Highways and Transportation advise that as Plough Road is a public highway, unless there is a width or weight restriction on this road (which there isn’t) any vehicle (irrespective of size or weight) is legally entitled to pass and repass along this road.
Nevertheless in view of the concerns you have raised I have asked the Planning Enforcement team to visit Plough Road to try to ascertain the source of such large vehicles and whether they are related to any specific building developments along this road.
Kind regards
Cllr Roger Truelove
Council Leader
Environmental impact of electricity usage.
Date: Wednesday 26, June 2019
Name: Mr U
Hi, as a new resident in the town centre I would like to ask what the policy is on lighting and wasted electricity leading to environmental damage. The big businesses leave lights on and I really think this needs addressing
Show/hide the answer to 'Environmental impact of electricity usage.'Dear Mr U,
Thank you for your question.
Lighting is not something that we as a borough council have any control over, apart from in our own buildings, unless lighting is directly causing a nuisance to a householder in which case our environmental health officers can act.
Street lighting is a Kent County Council matter – many of the street lights have been changed to LED recently and are much more energy efficient and therefore less polluting than in the past.
As regards businesses again many have installed LED lights. Those that leave lights on may argue that they are needed for security, shift workers etc.
We have a regular ebulletin newsletter to businesses and can mention lighting in it but we can only influence not enforce.
We regularly signpost businesses to sources of grants and guidance for energy efficiency and have arranged a Carbon Trust workshop to address business needs.
Kind regards
Cllr Roger Truelove
Council Leader
Building developments between Kemsley and the Eurolink Industrial Estate
Date: Tuesday 18, June 2019
Name: Mr O
The previous council has authorised 4 significant building developments between Kemsley and Eurolink totalling several hundred new homes. As our voice with the Highways agency, what plans are there to improve road connections in the area affected by all these new homes
Show/hide the answer to 'Building developments between Kemsley and the Eurolink Industrial Estate'Dear Mr O,
Thank you for your recent question.
The M2 and the A249 are managed by Highways England with other, more local roads managed by Kent County Council, as the Local Highways Authority. As such, responsibility does lie with KCC and their budget for highways is always subject to cuts. Local Members do what they can to raise the need for improving the condition of KCC roads but it is a slow and tiring process. There has been significant growth in traffic over several decades which has placed considerable pressure on the road network, with congestion causing delay, contributing to air quality issues and impacting on road safety. Whenever significant new development proposals are considered, a Transport Assessment is required and the Council works with Kent Highways and Highways England to try and ensure that the impacts arising from the development are mitigated against.
We are therefore working closely with both Highways England and KCC to look at what can be done to not only improve road connections, but also encourage better provision and use of public transport. The immediate focus at Sittingbourne is on securing the necessary improvements to M2 Junction 5 and at the Key Street and Grovehurst Junctions, connecting the local road network with the A249. Over the coming months we will be looking more widely at what priority we need to give further improvements and, working with the highway authorities and others, develop the strategy through which we can deliver them.
Kind regards,
Cllr Roger Truelove Council Leader.
Cabinet meetings
Date: Monday 17, June 2019
Name: Mr A
Please can you explain why you have chosen to exclude visiting members from talking in cabinet meetings. I feel that this is very undemocratic as it means that my wards elected Councillor cannot speak at cabinet meetings thus meaning that my wards opinions are ignored in council decisions
Show/hide the answer to 'Cabinet meetings'Dear Mr A
Thank you for your question.
I can advise you that any Member can attend a meeting of the Cabinet and speak with the consent of the Chairman.
It is therefore not the case that visiting members have been banned from speaking at Cabinet meetings.
Kind regards
Cllr Roger Truelove
Council Leader
Tonge Country Park
Date: Thursday 13, June 2019
Name: Mr A
Hello I am a local resident of Tonge, Sittingbourne. Has Tonge Mill Country Park been sold for housing and if so is the whole park going to be developed on?
Show/hide the answer to 'Tonge Country Park'Dear Mr A
Thank you for your question.
The area has not been allocated in the adopted Local Plan 2017 for residential purposes. The area is covered by an area based Policy to safeguard as a search area for any potential future alignment for the completion of the Northern Relief Road (Policy AS1).
It should be noted however, that the Council’s currently undertaking a review of the Local Plan and an area including the Tonge Country Park has been put forward by the landowner as a site that the Council should consider for future residential development. The Council has not made any decisions on what further sites beyond those currently identified in the Adopted Local Plan should come forward and is not likely to do so until the latter half of 2020 at the earliest.
Kind regards
Cllr Roger Truelove
Council Leader
Rubbish and littering along the A249 and M20
Date: Monday 4, March 2019
Name: Ms O
Dear Sir, Every day I commute down the A249 to the M20 and I am very upset and distressed at the amount of rubbish along the carriage way. It is getting worse. I am embarrassed by it. I want to know does the council have plans to clear it up. We should be ashamed and I think it lowers the tone of the entire area. Rubbish/littering is a problem we seem to have and when I go walking I usually take a plastic bag with me and collect bottles etc that people discard. I welcome your reply.
Show/hide the answer to 'Rubbish and littering along the A249 and M20'Dear Ms O
Thank you for contacting us and for your efforts in litter picking whilst you are out walking.
Although Swale Borough Council are the principal litter authority, the A249 is a little different in that Sheppey Route Ltd are responsible for the A249 as part of the DBFO (Design, Build Finance and Operate) Contract, FM Conway manage the road on behalf of Sheppey Route Ltd. Swale Borough Council was approached by Sheppey Route Ltd several years ago to assist in the litter clearance on the road, this is carried out by Biffa Municipal Ltd, being the cleansing contractor for Swale Borough Council. Due to a recent change in Health and Safety Guidance, Biffa are no longer able to litter pick a number of areas on the A249 without a full lane closure to ensure there is an adequate gap between the operatives and any live traffic, unfortunately, as I am sure you can appreciate, there are also strict restrictions on closures on this road due to the level of disruption this causes
In order to resolve this issue, an emergency meeting was requested with our contractor and the management company for the A249 to carry out a joint inspection of the road and discuss how we can resolve the issues as quickly as possible.
Biffa have advised of the areas that they can safely litter pick without traffic management and we have requested that this continues on a daily basis, in main this is the laybys on the road as well as a small stretch of the road where the gap between the verge and the live lane exceeds 1.2m. The Contracts Team are in liaison with Sheppey Route Ltd and have requested a closure of the near side lane along the whole road to ensure a thorough litter pick can be carried out, following this we can then work with Sheppey Routes Ltd to ensure a plan is in place to successfully maintain the area moving forward. We have been advised that Sheppey Route Ltd have arranged for closures of the worst affected areas between Key Street and Stockbury in both directions this week and litter picking will be carried out alongside resurfacing works, the remainder of the route will be cleansed as soon as permissions have been granted for traffic management to be placed in these areas.
We have a small but effective team of contract monitoring officers in Swale who are responsible for monitoring the Council’s major contracts, the monitoring officer for Sheppey drives this route daily and is in regular contact with Biffa to ensure that any areas that can be cleansed safely are kept within grade.
Please rest assured this issue is high on our priority list, we appreciate and share your concerns and frustrations and we are working hard to ensure a resolution is found urgently.
Kind regards
Cllr Andrew Bowles
Leader
Safety around the Spirit of Sittingbourne regeneration work
Date: Wednesday 20, February 2019
Name: Mr P
As the regeneration project is dear to your heart can I ask you to take some interest and advise, by name, who is responsible for ensuring the contractors abide by the Considerate Construction Scheme and also that the work carried out is of the highest quality. There is supposed to be a commitment to maintain a safe and clean pathway around the site. However, this is not the case from the traffic lights at the railway station to The Forum as you have to cross the road on a blind spot to cars leaving the forum car park. Also, there is always a large puddle at the entrance to the car park as the new kerbing has created a barrier to the drains. As a car driver I have had several near misses when exiting the car park due to people stepping into the road as they cannot see. As for quality can I suggest you visit the station forecourt. The paving has large gaps between them, especially where there are manhole covers, the paving is not level and is all over the place. This is not a good advert for what we can expect from the rest of the construction. I have raised this point with the Spirit of Sittingbourne with no response. I also raised concerns about the visibility a few months ago and again no response. As the council are spending an very high amount of tax payers money I would expect yourself and someone in your senior team, to ensure delivery is to the highest quality and that contractors meet their published obligations.
Show/hide the answer to 'Safety around the Spirit of Sittingbourne regeneration work'Dear Mr P
Thank you for your question.
It is the Spirit of Sittingbourne, it’s agents and Contractors responsibility to ensure compliance with the Considerate Constructors Scheme.
Pedestrian permeability is a key feature of the scheme and something Spirit of Sittingbourne’s Contractor has worked hard to maintain as works progress. The Contractor has managed to create well established links through work areas on a busy functional street, though they have recently come under criticism for offering areas for public use prematurely. As you can appreciate this is a fine balance when we are making improvements to the centre of our town.
In relation to the issue you raise about sightlines these were considered and discussed as part of the permitting procedure with KCC. We have however raised your concerns with Spirit of Sittingbourne and they will make a further assessment when on site next and if needs be instruct some further technical and risk based work to eliminate any residual risk so far as practicable.
The station forecourt has not been accepted by Spirit of Sittingbourne and discussions are ongoing regarding the quality and appearance of the paving. It is likely that further remedial work will be undertaken by the Contractor in the coming weeks and the finished article will be subject of extensive scrutiny before accepted.
I have also had confirmation from Spirit of Sittingbourne’s communication team that you have contracted them on 6 occasions and all enquiries have been responded to, however, I hope that this response demonstrates that both the Council and Spirit of Sittingbourne take safety, considerate construction and quality of workmanship very seriously.
Kind regards
Cllr Andrew Bowles
Leader
Swale's Local Plan
Date: Wednesday 20, February 2019
Name: Mr P
What is the purpose of the Swale Local Plan? I recall that a statement you made was that it was to ensure developers cannot just build where they like. Also, do you believe that the Swale Bearing Fruits is fit for purpose in its current state?
Show/hide the answer to 'Swale's Local Plan'Dear Mr P
The Bearing Fruits Local Plan was tested by a Government Planning Inspector and found to be ‘sound’ ie fit for purpose. Part of that test is that it is deliverable and at least the first five years worth of development are clearly demonstrated as such. The Inspector did recommend that it be reviewed within five years to resolve delivery of transport improvements.
District Councils are required via the Planning and Compulsory Purchase Act 2004 to prepare local plans and keep them up to date. The Statutory Regulations which govern the plan making process now require us to review local plans at least every five years and roll forward their ‘horizon’ dates. On top of that we have the National Planning Policy Framework (NPPF). All local plans are required to be in accordance with that. There were major revisions to the NPPF during 2018, which were designed to boost housing delivery to meet the government’s national target of 300,000 dwellings per annum.
The Planning Acts state that planning applications should be determined in accordance with the adopted local plan unless material considerations indicate otherwise. The NPPF re-iterates this, provided the local plan is up to date. If the local plan is not up to date, then there is a presumption in favour of sustainable development set out in the NPPF itself.
So – we have to review the local plan every five years and we have already started to review the Bearing Fruits Plan because it is a long and complex process to do so. The Local Plan Review we are now engaged with will run from 2022-2038, so it has to overlap with delivery of Bearing Fruits; take on higher housing targets as prescribed by Government in the NPPF from 2022; and roll the plan forward an extra few years to 2038.
However, the NPPF also requires local planning authorities to maintain a rolling five year housing land supply against their targets in the adopted local plan. Government is also now monitoring delivery of those targets. If the target is missed for 3 years, local councils are expected to add a 20% buffer to their housing land supply. That means that although the local authority may have allocated sufficient land to meet targets in its local plan, if it is not coming forward on target, and the housing land supply fails, national planning policy may allow other (ie non local plan allocated) sites through if the promoters can demonstrate that it is sustainable in terms of the NPPF. If the local plan is more than five years old then the target is deemed to be out of date and local housing need will be calculated as per the NPPF methodology instead.
This is a frustrating situation, and whilst we have a sound local plan; which we expect to remain so until 2022 (five years after adoption), things do not stand still. National policy can override it and this does not help us to plan in a comprehensive way for new development and the vital and timely infrastructure to support it.
So in answer to your question, yes the Bearing Fruits Local Plan is fit for purpose and went through a very rigorous process including Examination in Public to prove that. It would however, always need to be reviewed and updated and we are doing that. The plan has a comprehensive suite of development management policies which help us ensure that developers cannot just build anywhere. However, in tension with that, we have had further major change to national planning policy, which has the express intent of boosting housing delivery and that does mean dealing with challenges from developers which may not be in accordance with our adopted plan.
Kind regards
Cllr Andrew Bowles
Leader
Complaints against council staff
Date: Wednesday 30, January 2019
Name: Mr R
How do you deal with complaints against council staff?
Show/hide the answer to 'Complaints against council staff'Dear Mr R
Thank you for your question.
If you would like to make a complaint about a member of staff, please complete and submit the online complaint form.
The complaint will be considered by the line manager in the first instance at Stage 1 of the complaints process, and appropriate investigations will be carried out alongside the Head of Service. You will receive a response within ten working days.
If you are not satisfied with the response at the first stage of the Council's complaints procedure, you can submit a request to proceed to Stage 2, via:
the online complaint form
email chiefexecutive@swale.gov.uk or
write to Chief Executive, Swale House, East Street, Sittingbourne, ME10 3HT
The Chief Executive would consider the response you received at Stage 1 and, in consultation with the Head of service and/or Director, will consider your complaint at Stage 2 of the Complaints process. Responding to you within ten working days.
Where appropriate in the process, as you have enquired about making a complaint against a staff member, Swale Human Resources would be involved for advice to the Head of Service / Director and Chief Executive.
You can find further details on the complaints process via the website or you may like to read Swale borough council complaints policy
Kind regards
Cllr Andrew Bowles
Leader
Spirit of Sittingbourne regeneration
Date: Wednesday 30, January 2019
Name: Mr O
What is the legal status of the Spirit of Sittingbourne, how is it funded, what is the source of its funding, is it treated as a cost centre or profit centre by Swale Borough Council, the budget for the regeneration of Sittingbourne Town Centre was originally quoted at £28m, can you confirm the project is set to stay within this budget and not draw upon the additional £30m often quoted by the local paper but never corrected by Swale Borough Council, can you now confirm what the additional £30m has been set aside to cover, who are the key managers of SOS and what are their roles, what is the employment relationship of each of them to Swale Borough Council?
Show/hide the answer to 'Spirit of Sittingbourne regeneration'Dear Mr O
Thank you for your question.
Spirit of Sittingbourne is the private sector delivery company for the Sittingbourne Town Centre project - Swale Borough Council is not part of the partnership so there is no question of Swale BC being a cost centre or profit centre. Swale BC has contracted with Spirit through a Development Agreement and Funding Agreement for the delivery of specific phases of the regeneration of Sittingbourne town centre. The figure of £28m is the maximum amount that Cabinet has agreed can be borrowed to fund the project. Swale BC has entered into a fixed price contract for delivery and any over run against that is at Spirit’s risk. The additional £30m borrowing that Cabinet agreed cannot be used on STC. Given that Spirit is a separate legal entity which Swale BC is not part of we can’t answer questions about the employees of the different companies who form part of Spirit.
Kind regards
Cllr Andrew Bowles
Leader
Sittingbourne High Street
Date: Tuesday 13, November 2018
Name: Mr S
Sittingbourne High Street is in a depressing state and has been experiencing a slow death for many years. Many shops lay vacant and have yet to find new tenants. Sittingbourne High Street will never be able to compete with online stores purely due to its offering of products - it can however become revitalised again by entering the realm of "shoppertainment" - providing an enjoyable experience. Faversham High Street has done well in this regard, with the pedestrianised high street providing a good backdrop for experiences to take place. Will you look into how the both existing funds and the new £675m Future High Street fund can revitalise our broken high street - for example by introducing pedestrianisation?
Show/hide the answer to 'Sittingbourne High Street'Dear Mr S
Thank you for your comments regarding Sittingbourne town centre.
I fully appreciate your concerns over the gradual decline in the High Street. The current economic climate has had a less than favourable impact on many town centres across the country. On a positive note, the current regeneration proposals for Sittingbourne do seek to address some of the issues and encourage future investment.
In response to your comment about vacant shop units, we have in the past looked at various initiatives to brighten vacant shop fronts, to reduce the perception of ‘retail void’ and to address the negative impact this has on consumer and business confidence. Projects have included installation of graphics to windows in the High Street and colouring competitions for local schools (Halloween and Easter) with entries being displayed in vacant shop windows. The competitions in particular were very popular and provided some welcome interest in the town.
Regarding the town centre providing a backdrop for additional experiences, the Artisan Market, which runs on the second Saturday of the month (March to December), has proved popular with both the local community and visitors to the town. The Artisan Market is now in its second year and is now becoming an established regular event. The new town square we are creating as part of the leisure development will also provide a space for us to develop more experiences for the town.
You may know that the High Street is closed to traffic on Saturdays, and this has been the case for many years. Previous consultation with town centre stakeholders regarding further pedestrianisation resulted in a mixed response. Utilising the pedestrianised space on Saturdays to introduce additional activity and animation is something we are keen to see. Although the Council no longer has a direct role in event delivery, we do have a grants scheme which enables local groups and organisations to organise local activities and we do offer advice and support where we can.
The £675m Future High Street Fund, which has recently been announced is of interest to us and we are awaiting the full prospectus and further detail on the nature of projects that will be eligible for funding together with the assessment criteria from central government later this year.
I can assure you that we continue to promote Sittingbourne as an attractive location to all retail developers, whilst seeking to identify ways to best support our existing independent stores. The eastern end of the town (East Street and lower end of High Street) currently accommodates a range of small independent shops which offer highly regarded services to the local community.
As you may know, the Council is working with Spirit of Sittingbourne to deliver a regeneration scheme to boost to the local economy and encourage businesses in to the area. Regeneration of the town centre is a long term project and we have a real opportunity now to deliver a significant regeneration project and achieve the step change Sittingbourne deserves.
Please be assured that Swale Borough Council continues to work to make Sittingbourne’s offer attractive to residents and visitors alike.
Once again, thank you for your enquiry. If you would like further detail, please do not hesitate to let me know.
Kind regards
Cllr Andrew Bowles
Leader
George Street playground
Date: Wednesday 31, October 2018
Name: I
Hello. I'm fairly new to the area (5 years). I live on Murston Road. Only recently I've discovered that at the end of George Street is a large playground. But said playground is locked and wasting away . So my question is how long it's been this way and are there any plans to change it? As a community we need as many green areas as we can get for kids to play and be active outdoors.
Show/hide the answer to 'George Street playground'Dear I,
Thank you for your question.
Elm Grove Play Area was unfortunately closed in November 2017 following significant and prolonged anti-social behaviour causing residents in Elm Grove and Coombe Drive distress and damage to their property.
We have worked closely with the local police and Swale Community Safety Partnership to try and identify the culprits of the anti-social behaviour which has eased the problem to some degree. However, a recent consultation with local residents has revealed that they would prefer to see improvements to nearby Rectory Playing Field Play Area rather than Elm Grove play area re-opening.
We have committed £45,000 of improvements at Rectory Play Area which will see major improvements take place before next Easter 2019 including two new play units, swings, roundabout and seesaw. We are currently investigating viable long term options for Elm Grove Play Area.
Kind regards
Cllr Andrew BowlesLeader
Why is the Council website so often faulty?
Date: Thursday 18, October 2018
Name: Mr L
Why is the Council web site so often faulty? I have tried over the years to send enquiries and usually I'm told it is probably off for maintenance.
Show/hide the answer to 'Why is the Council website so often faulty?'Dear Mr L,
Thank you for getting in touch about the website.
This is a timely question, as we are in the final stages of relaunching our website after considerable work behind the scenes to improve both the general reliability, and the ease of use of the site.
As we’ve been planning the new look site, we have been working to identify the technical issues that cause problems with reliability.
The existing site has some infrastructure that is becoming out of date, and this is being replaced in the upgrade. We have also been working hard to make sure the site is easier to navigate and search, with information set out clearly so people can find what they want.
We had set up systems to monitor issues people are having with the existing site – every page had the option to report problems, which would tell us where you were on the site so we could investigate and rectify it.
As part of the upgrade we need to replace the system behind this function, so have recently had to disable it, but it will be returning when the new site is live. In the meantime, any issues can be sent to communications@swale.gov.uk who will make sure they are investigated.
We want local people and businesses to be able to depend on a reliable, helpful website, that makes it easier to do what they need to do, on whatever device they are using, so they can get on with the rest of their days.
I sincerely believe you will have a much better experience with the our new website, and would welcome any feedback when it goes live in the next couple of months.
Kind regards
Cllr Andrew BowlesCouncil Leader
Central Stadium air and noise pollution
Date: Wednesday 26, September 2018
Name: Ms R
How can the council justify operating speedway at the Central stadium 6 evenings a week in view of the matters of Parking, Air and Noise pollution and young children who have school and would be in bed at the times stated. Also having visited Milton Country Park expecting it be on the lines of Mote park found it is nothing but weeds it's a good thing Sittingbourne doesn't rely on tourists they would be disappointed.
Show/hide the answer to 'Central Stadium air and noise pollution'Thank you for your question.
I believe you are referring to a current planning application to extend the hours of use for speedway racing at Central Park Stadium. Due to a drafting error, the description of the application is ambiguous – the application does not seek to enable racing at the site 6 days per week, but rather to allow racing once per week only, but on any of the days listed. The description will be amended shortly making this clear, and new consultation letters will be sent to residents. Notwithstanding this, the application has not been determined, is at a very early stage, and officers are currently considering the details. Any interested party who wishes to comment needs to do so via the Council’s Planning Portal, available via the Planning page of the Council’s website.
With regard to Milton Creek Country Park, I am sorry that you found your visit disappointing. Developed from a former brickfield and landfill site the country park provides an open space that has significant biodiversity value, in addition to being a great community venue. Clearly there are large areas of managed habitat (long grass) and we have regularly recorded over 60 different bird species and have large populations of Great Crested Newt and Water Vole. In addition to the wildlife, the community is really important to us with facilities such as the play area, events field and art trail. We have organised 26 events so far this year with over 3,000 people attending and the weekly Park Run attracts an average of 150 participants every Saturday. Events have included outdoor cinema, art in the park, kite festival and volunteers working with our Ranger have participated in a further 27 sessions, contributing 586 hours of work.
Along with our recent South and South East in Bloom Country Park category Gold award, I hope this helps to demonstrate that the country park, although a mixture of landscapes and habitat is valued and appreciated by many.
Kind regards
Cllr Andrew BowlesLeader
Footpaths
Date: Monday 17, September 2018
Name: Miss B
Dear Sir or Madam, Can I please ask why most of the paths that I walk on every single day are so difficult for people in wheelchairs and mobility scooters? Actually, I can answer that myself. Firstly the paths are so uneven that there has been times that I thought my brother would come flying out of his wheelchair! Every time I take him out we always get stuck at some point on an uneven part of a path weather its the tree roots along remembrance avenue or an uneven tile, at some point he will get stuck and I will have to find a solution. It is also because the kerbs are so high that every ten seconds my poor little brother is jiggling form side to side in his wheelchair because of this. Today, I talked to a completely blind woman that was in a wheelchair and I told her that I was contacting the council about this issue and straight away she told me that "when I was walking around I just used to fall down these kerbs" and now she still struggles to stay in her chair and now has to have someone push her along as she cant get up and down them by herself. The lovely lady pushing her said that is was good that someone is doing something about this and the fact I am fairly young she was glad that someone wanted to do something about this as it affects peoples everyday life's. As an aspiring politician I believe its important to stand up to issues that you really believe matter and strongly want changed so I ask you why nothing is being done? Medway council even have a request link on their site about dropping kerbs so why haven't our council picked up on this? My question is first of all will you actually do anything about this? Has anyone ever brought this up before? IF so, why has nothing been done? And why does a young 13 year old have to address these issues? It is hard enough just being in a wheelchair especially if you are non verbal, like my brother, or even completely blind like that lovely old lady in the wheelchair that I talked to today. I fully understand that this in many ways is not your fault but I personally want something done, and I know it would benefit many, many people. Maybe the council are unaware about the issues that disabled people face in their day to day life's so I would like to make everyone aware and get these issues sorted. Thank you for your time and I look forward to hearing from you soon.
Show/hide the answer to 'Footpaths'
Dear Miss Birch
Firstly many apologies for the delay in responding to your question, I am very encouraged to hear that you are so community spirited and have taken the time to contact me.
The responsibility for the maintenance of the roads and pavements of The Avenue of Remembrance lies with Kent County Council. I have forwarded your comments to their District Manager for Swale, Alan Blackburn, and he has sent me the reply as given below:
“ The Kent County Council website also has a link to enable residents to request dropped kerb vehicle crossings, as Medway Council, but these are intended for home owners who want to convert their front gardens into areas to park their cars on. I think that Miss Birch is asking for kerbs to be dropped so as to cross the road with prams or wheelchairs, but I couldn’t see exactly where they would be required as each of the likely crossing points already had such a dropped kerb. It is quite hard to keep the pavements level along this particular road, while it is nice to see all the trees growing there they do create problems with their roots pushing up the paths. We really do try to bear in mind the problems that uneven pavements can cause wheelchair and pram users, and so if Miss Birch has any particular areas where she has seen people struggle – either with the need for dropped kerbs or the paths being very uneven - if she would like to contact me directly by email giving the exact location(s) then I would be very pleased to take a look to see what the problem is.”
The link to the site as given by Medway Council - https://www.kent.gov.uk/roads-and-travel/highway-permits-and-licences/apply-for-a-dropped-kerb Kind regards
Cllr Andrew Bowles
Leader
World Fair Trade day
Date: Monday 17, September 2018
Name: Ms B
Please could you advise me if there are any events planned in the Swale area to celebrate World Fair Trade Day - Saturday 11th May 2019?
Show/hide the answer to 'World Fair Trade day'
Dear Ms Burt
Thank you for your enquiry regarding World Fair Trade Day 2019.
At present we are unaware of any World Fair Trade Day events being planned in Swale. Should an organisation wish to plan and deliver an event, we would expect an Event Notification to be logged with our events team and as yet, I understand, we have received no notifications.
It is, of course, possible that organisations or groups may come forward nearer the time with details of events, but no approach has yet been noted
Swale Borough Council does not usually organise and deliver events but works with and provides advice to organisations and individuals wishing to run events. Should you need any more information please contact Jill Read our Regeneration Officer (Town Centres) who will be happy provide further detail. Jill can be contacted via email: jillread@swale.gov.uk or telephone: 01795 417592.
Kind regards
Leader
What plans do the council have to expand the AQMAs?
Date: Sunday 29, July 2018
Name: Mr P
What plans do the council have to expand the AQMAs, as there are major concerns expressed with the air quality at Key Street and Grovehurst, so should these not be with AQMAs to ensure accurate measurements are taken? This is both to prove the current situation and also to monitor the council's statement in its air quality strategy that air pollution will naturally decrease with technology. There are currently applications in with planning for 2,500 plus houses all within touching distance of the A249 and hence through/under Key Street roundabout. This excludes the Crown Quay and Easthall areas.
Show/hide the answer to 'What plans do the council have to expand the AQMAs?'Dear Mr P
Establishing an AQMA requires a local authority to follow a process defined by DEFRA. This involves identifying whether there are any areas where pollutants are above the standard DEFRA have set (see table below). The common pollutants associated with vehicles and traffic are Nitrogen Dioxide (NO2) and Particulate Matter (PM10 and PM2.5). Swale currently monitor Particulate Matter at one location (Newington) and soon to monitor at another air quality station in Ospringe; to date there have been no exceedances of the DEFRA level.
Pollutant
Air Quality Objective[1]
Concentration
Measured as
Nitrogen Dioxide (NO2)
200 µg/m3 not to be exceeded more than 18 times a year
1-hour mean
40 µg/m3
Annual mean
Particulate Matter (PM10)
50 µg/m3, not to be exceeded more than 35 times a year
24-hour mean
40 µg/m3
Annual mean
We have monitored NO2 at Key Street and Sonora Fields over a number of years and last year the monitoring identified that levels of this pollutant are just above the annual mean (40.6 µg/m3) at Key Street and well below at 20.4 µg/m3 at Sonara Fields (a background location).
As part of our ongoing management of air quality in the Borough officers review the results of the monitoring we carry out; identify NO2 tubes that haven’t identified exceedances of the pollutants, identify other areas where monitoring would provide insight to air quality.
To this end and because the Key Street data indicate there may be a problem we have increased the NO2 tube monitoring at seven locations around the Key Street roundabout and Chestnut Street from 1 July. This monitoring will continue for a minimum of a year to identify any trends and provide a more detailed picture of NO2 in the area.
[1] The units are in microgrammes of pollutant per cubic metre of air (µg/m3).
Should the increased monitoring identify a broader level of NO2 near the 40 µg/m3 we would be able to begin the process of declaring an AQMA. Although no monitoring tubes are located specifically in the Grovehurst area we also have monitoring tubes located on the new link road (Swale Way) to the Morrison’s Depot near housing in Kemsley Fields to the north of Grovehurst to assess the impact of the commercial and residential developments in this area on air quality.
I hope that I have answered you question but should you need further information on air quality monitoring in the Borough you may find information on the Kent Air website (www.kentair.org.uk) to learn more about air pollution and local air quality.
Kind regards
Cllr Andrew Bowles Leader
Refugee article in the Faversham Times
Date: Sunday 20, August 2017
Name: Dr J
Following the article in Faversham Times, “We're pulling out the stops to find homes for Syrian refugees” (August 10th) I'd like to ask why SBC needs to initiate this new effort to implement its own policy after nearly 2 years. The speech from Faversham and Villages Refugee Solidarity Group accompanying their 1500-signature petition asked for “all council means” to overcome the delay, and Cllr Henderson asked for “strongest possible leadership”. But on 9th August not one of five estate agents questioned in Faversham had been approached by the Council regarding available accommodation. Can you tell us please which estate agents are involved in the search for affordable accommodation in Swale ? And as rent top-up by SBC is expected to be part of the plan, why has the Council not budgeted for this? The amount per month might rise to several thousand by 2020, but SBC reserves exceed £10 million. Given that the Leader of SBC, Cllr Bowles, is on record as losing sleep over homelessness, and now as suffering “immense grief” about the Syrian crisis, can I ask him what new measures the Council is now taking to put the almost-unanimous motion of commitment into action ? With thanks, Valerie
Show/hide the answer to 'Refugee article in the Faversham Times'
Dear Dr J,
Thank you for your question.
Swale Borough Council are not, as you have stated, initiating new effort to implement a policy, as this work has been constant and ongoing since the Council originally agreed to help ten families from Syria, through the Syrian Vulnerable Persons Relocation Scheme (SVPRS) scheme over a five year period. We have been and will continue to work hard at this, in this most difficult of times for our local housing market, to meet this target. I have always said that this will not be easy as we already have many local families in temporary accommodation, who we are also assisting to try and secure a home they can afford.
It would not be appropriate for me to tell you which agents we are working with. Indeed when working with estate and lettings agents, and landlords, to secure accommodation we are often refused support when announcing that it is the Council seeking this accommodation on behalf of either local homeless families or Syrian nationals as part of the SVPRS scheme, therefore we do not always state that this is our purpose.
We have not yet received further offers of support from landlords following the press release issued by the Faversham and Villages Refugee Solidarity Group, but we are having to field calls from local residents who themselves, or their family members cannot access affordable housing within the borough and are formally complaining that we are not putting local residents needs first. While we are experienced in dealing with such issues, this is taking time to manage, and we do need to be mindful of the vulnerability of the Syrian families we are supporting and any issues that such publicity can cause.
As you will be aware, Faversham is mostly, if not completely unaffordable for many households and whilst this is also the case for much of Sittingbourne and Sheppey, it is not in our view sensible to target the most expensive part of the borough to seek accommodation at high market rents that at some point in the future the household will have to maintain from earned income.
Rent top up by SBC is not expected to be part of the plan as, while discussed at the meeting, this was not agreed by Council and indeed, Kent County Council hold the Government funding for this project. As the financial resources to support our main statutory homelessness duty are increasing year on year and not fully covered by central government grant, the Council is putting in substantial funds to support the housing needs of many vulnerable families.
Kind regards
Cllr Andrew Bowles
Leader
Domestic provisions for Hybrid Vehicles
Date: Tuesday 11, July 2017
Name: Mr N
What facilities can home owners or renters have for charging electrical/hybrid cars in their home? More critical is the rules/facilities if you don't have a garage or driveway?
Show/hide the answer to 'Domestic provisions for Hybrid Vehicles'Dear Mr N
Thank you for your recent question.
Home owners or renters, with their landlord's permission, may install EV charging points at their home. Some funding may be available from central government - move information from the Government Grants for low emissions vehicles. Installation must be by an approved installer.
Unfortunately if you do not have a garage or driveway then domestic chargers are not possible as leads cannot be run across pavements.
In Swale we have free charging points at Swallows and Swale House. A parking ticket must be purchased in the normal way but we do not charge for electricity. Several supermarkets have charging points as do some hotels. We are hoping to condition charging points in new developments.
Kind regards
Cllr Andrew Bowles
Leader
Parking and Roads
Date: Tuesday 7, March 2017
Name: Mr D
Hi. I live on Coronation Road. I would like to suggest that it's finally time that you should make this road a one way direction. I live of the edge of the street and there's dangerous occasions every day usually in the afternoon. Even today there was a car that accidentally hit an already parked car. Every day there is a dangerous situation for pedestrians. Please think about it.
Show/hide the answer to 'Parking and Roads'Dear Mr D,
I refer to your recent enquiry regarding Coronation Road in which you suggested making Coronation Road a 'one-way' street.
Road safety issues such as this are usually dealt with by Kent County Council in their capacity as Highway Authority for Kent, rather than Swale Borough Council. I attended a Swale Joint Transportation Board meeting on the evening of Monday 06 March and I have, in my capacity as County Councillor, passed this to the KCC Highways Team's District Manager, Alan Blackburn, for consideration by his colleagues. I have asked that I be copied in to the reply that will be sent to you - which I trust you will receive in the near future. Could you please email Mr Blackburn your address and phone number as he will need this information to log your enquiry, his email address is alan.blackburn@kent.gov.uk
In the meantime, may I thank you for bringing this matter to my attention.
Kind regards
Cllr Andrew Bowles
Leader
Parks and Open Spaces
Date: Monday 27, February 2017
Name: Mr K
As a keen Metal Detectorist I was wondering if I can detect on any local parks with my kids to keep them busy and teach them a bit about local history.
I'm an enthusiast so will be teaching them to fill the hole tidily and maybe pick some litter up as we go along .. I am thinking of areas like the Glenn in Minster or anywhere that's grass or mud that you could five us permission to go on and make a day or it.
Thanks your for reading and we eagerly await your reply.
Show/hide the answer to 'Parks and Open Spaces'
Dear Mr K,
Thank you for your recent question.
The Council does not have a specific policy concerning metal detecting and while there are many positive outcomes, from an interest in history, being outdoors and active, the Council's Open Spaces Byelaws prevent the removal or displacement of soil and turf.
I note and appreciate your personal commitment to filling in holes, however this is not the case with all and the Byelaw is to protect the public open spaces and prevent other members of the community from having accidents.
I am sorry this is not the response you were hoping for.
Kind regards
Cllr Andrew Bowles
Leader
New Developments
Date: Thursday 26, January 2017
Name: Mr H
My wife and I recently signed up to the Swale self build register as we are both very keen to build a home for our family within the Borough - ideally the Sittingbourne area.
There is a large amount of new homes planned for Swale over the next 10 years, with required numbers running into the thousands, just to meet the increase in demand within the South East. This growth, from the latest plan is mostly concentrated within Sittingbourne and the immediate area. However, according to the Local Plan, new build completions have only reached a level of over 800 new dwellings 5 times in the last 30 years.
To meet this demand, new build completions must be increased over and above current levels. There are now a number of schemes, supported by Councils across the Country, including Graven Hill in Oxford, which will provide some 1900 services self build plots for sale. These schemes help with both: *Increase the number of new dwellings constructed, away from the main national builders and, *Provide serviced building plots to those who wish to construct their own home. I would therefore like to ask whether Swale would look to include self build within their plans to meet housing demand.
There are a number of ideas that could be implemented, depending on the demand levels. These could be anything from stipulating a requirement on all new housing developments (perhaps over a certain unit size) to include a percentage of services plots for private sale for self build. Alternatively, if demand warranted it, perhaps Swale could work with existing land owners, to help provide self build plots for sale to individuals.
I look forward to hearing your views.
Show/hide the answer to 'New Developments'
Thank you for your Leader’s question regarding the provision of sites for self build.
This is something I believe this Council would be very supportive of and would wish to bring forward pro-active planning and other support policies for in the future. However, the self build register and requirements came about as part of the Housing Act 2016, which came into force after the emerging Local Plan had been submitted for Examination in Public.
Due to the way in which the statutory processes work, it is too late for this plan to include any specific allocation or policy on self build at this stage. Whilst the plan does make sufficient provision for overall housing needs up until 2031, most of the housing site allocations within it are being promoted by developers. This does not preclude part of these sites being promoted or sold on for self builders, should they choose to do so. Additionally, the Local Plan has flexible policies to enable other sites including small or single ‘windfall’ plots to come forward for development (provided they are in a suitable location in respect of the Local Plan’s other policies). There is nothing to stop these being self build and many are.
We currently have only 11 people on our self build register (since it was set up at April 2016), including yourself, so expressed demand in Swale is low at the present time. I am aware that the Planning Committee recently approved a planning application for 11 self build plots at the former Silver Sand Garden centre near the Thanet Way and we recently sent a link to everyone on our register with the promoter of that site (although I am not clear whether you joined the register after that point).
We will continue to maintain our register; monitor demand; and as far as possible link people with opportunities. However, the register aside, I would also reiterate that if a suitably located plot can be found, our policies will enable permission to be granted housing regardless of who is actually building it. I would also expect any future review of the Local Plan to include pro-active policies to identify potential self build sites and to promote self build generally.
Kind regards
Cllr Andrew Bowles
Leader
Refugees
Date: Wednesday 26, October 2016
Name: Dr J
You must be pleased and relieved, as we are, that the Home Office under Amber Rudd has evidently found a way to move forward rapidly with the legal requirement to resettle lone child refugees from the Calais camp.
This week has been encouraging, and we look forward to many more arrivals. We hope that Swale is playing an appropriate part in the task of finding homes required under Dublin III and Dubs2 for the children from Calais: it is estimated that just five homes per local authority would accommodate them all, though areas of the country will vary in capacity.
In recent weeks FVRSG has been mostly concerned with the Calais situation, but before Christmas the focus should have returned to our original concern: Refugee families around Syria and provision for the 20,000 Refugees promised a home by David Cameron early this year.
Following up my letter of 13th September, may I ask you now whether the two refugees families for whom accommodation had been found in Swale did in fact arrive in Britain in September, or early October, or are you still waiting to complete their transfer?
Show/hide the answer to 'Refugees'Thank you for your recent question which I am answering in the Leader's absence. We are very supportive of Kent County Council's work to house unaccompanied asylum seeker children however these young people required foster care or supported lodgings, and Swale BC is therefore not in a position to directly assist. We are however very confident that KCC are doing all they can and successfully placing more of these children than any other Council in England.
We have received the first family who are settling in and being supported by local people who have offered help to find their feet in the area. We are currently seeking a suitable property for the second family whom we hope to be welcoming soon.
While we appreciate the concern and compassion that FVRSG are showing towards the Syrian Refugees, I would again reiterate my original plea; if you know of anyone who has a property within the borough that they would be willing to allow these families to settle in, please refer them to us. It is incredibly difficult to find affordable housing locally for any vulnerable households, and with over 130 Swale households currently in temporary accommodation this is a very pressing issue for us.
How is council tax calculated
Date: Wednesday 12, October 2016
Name: Mr S
Can you tell me how the council tax is calculated, is it a fixed amount for the house or does it depend on the number of people in the house. For example is it the same if I have 5 people living in the house or if I have 2 people in the house?
Show/hide the answer to 'How is council tax calculated'Thank you for your Ask the Leader question. Council Tax is broken down into two parts 50% for the property and 50% for the occupiers. If there are two or more adults living in the property 100% of the Council Tax is charged. If there is only one adult living in the property we can reduce the Council Tax by 25%, this is called a Single Person Discount.
There are also other discounts that can be awarded for example for students, apprentices or if a person is in a care home. Further details can be found on the Council Tax pages of our website.
Household recycling centres
Date: Tuesday 11, October 2016
Name: Mrs H
Why can't I take large items to the tip in a private van? In London borough of Bromley you can access the tip with a commercial van, no wonder areas of Kent have such a problem with fly tipping.
Show/hide the answer to 'Household recycling centres'Thank you for your recent question. As Household Waste Recycling Centres (HWRC) are the responsibility of Kent County Council (KCC), I forwarded your enquiry on to them about the restriction on vans being able to access local HWRCs and they have provided the response below.
Each local authority develops their own approach to waste disposal. KCC is currently reviewing its approach here in Kent as part of its Waste Disposal Strategy. The current approach is based on the unsustainable extent and cost of trade waste abuse that was prevalent on HWRC sites.
As it is nearly impossible to distinguish trade waste from household waste and in order to provide site staff with clear and unambiguous policies to administer, the decision was taken in October 2012 to ban vans and pick-ups from sites unless it is the household's only vehicle, in which case the vehicle would require vouchers to enable access to the sites. This approach is outlined on KCC's website (www.kent.gov.uk) and this is also where the voucher system is explained in more detail.
Unfortunately the consultation on KCC's draft Waste Disposal Strategy 2017-35 ended on 2 October; however you can still access the document from the following link. This sets out KCC's current position, identifies the future pressures and presents the Ambition and Priorities for the household waste disposal service. I am sure that if you wish to email a response to the County Council (details on the website) their Waste Management Team would be happy to review your comments.
http://consultations.kent.gov.uk/consult.ti/WasteStrategyKCC/consultationHome
You may also wish to contact your County Councillor, for your area it is Adrian Crowther 01795 874418 adrian.crowther@kent.gov.uk
Thank you again for taking the time to get in touch with me and I trust the above explains the approach taken to disposing of household waste in Kent.
Contact number
Date: Monday 22, August 2016
Name: Mr P
Is there a contact number for the Swale housing boundary fences that are in need of repair it's not exactly clear who to call on your website?
Show/hide the answer to 'Contact number'Thank you for your enquiry, however Swale Housing is now owned and managed by Amicus Horizon housing association. You can contact them regarding the fencing on 0800 121 6060 they should be able to deal with your query.
Affordable housing and solar panels.
Date: Sunday 3, July 2016
Name: Ms S
I attended the Council meeting last night, as part of the Refugee Support Group. Homelessness in Swale was mentioned early at the meeting. So is Swale demanding that a certain proportion of all new housing should be what I think is called 'affordable'? And the installation of solar panels.
Show/hide the answer to 'Affordable housing and solar panels.'
Thank you for your question. There are policies on both topics in the emerging Local Plan which can be found at SBC/PS/101 Bearing Fruits 2031: The Swale Borough Local Plan 2031 Proposed Main Modifications June 2016 (consultation document).
Policy DM8 Affordable Housing of the Local Plan (Bearing Fruits 2031: The Swale Borough Local Plan Main Modifications June 2016) states that the Council will seek the following affordable housing on sites capable of taking 10 or more dwellings:
Sheppey - no affordable housing requirement ( due to viability issues);
Sittingbourne, including urban extensions and Iwade 10% affordable;
Policy MU 1 (North West Sittingbourne) 10% affordable, if zero CIL charge ;
Faversham town and urban extensions 35% affordable;
All rural areas 40% affordable.
Generally, we would be seeking the affordable element to be comprised of 90% social rented and 10% shared ownership. We can only negotiate with developers subject to viability (and also availability of social housing provider investment). So no - we cannot ‘demand’ it in all cases.
However, this position is subject to change as the Government is seeking to introduce a proportion of starter homes for owner occupancy (20% has been suggested) on all sites of 10 or more dwellings, at a reduced price as part of the provisions of the Housing and Planning Act 2016. The operational details of how this is to work have yet to be published through statutory regulations which are expected to support the new Act. This may mean our policy will need to change to comply with overriding national policy, so we are in a period of uncertainty as to how and when this will be implemented.
On the topic of solar panels, I am not clear what the question is. However, Policy DM20 Renewable and Low Carbon Energy of the local plan deals with this matter and it will be on a case by case basis depending on individual site circumstances. There are also two Planning Guidance Notes which deal respectively with domestic scale installations (eg roof panels on houses); and large scale solar farm proposals. The key issues to be taken into account in considering such proposals are environmental ones eg residential amenity; heritage impact; agricultural land quality; landscape impact; biodiversity issues; and restoration in the case of temporary instalments. The guidance notes on the solar energy can be found at;
http://archive.swale.gov.uk/assets/Planning-General/Planning-Policy/Evidence-Base/VERSION-3-SWALE-SOLAR-SMALL-MEDIUM-PDF-July-2014.pdf
http://archive.swale.gov.uk/assets/Planning-General/Planning-Policy/Evidence-Base/VERSION-3-SWALE-LARGE-SCALE-SOLAR-PV-PDF-July-2014.pdf
Refugee petition
Date: Saturday 11, June 2016
Name: Dr J
Thank you again for your welcome to three of us from FVRSG on 24 May, when we presented our petition to Swale Borough Council.
Following from our informative discussion, can you tell us please whether the relevant Officers have now been able to meet representatives from Ashford, in order to benefit from Ashford's experience of housing Syrian refugees?
We were disappointed that Swale had not so far received any of these refugees, particularly since the next opportunity is in September. Have you now identified any suitable accommodation for two refugee families, to meet your existing pledge of two families per year?
Has your search for appropriate landlords, which had failed up to 24 May, now been intensified or adapted? We are hoping to hear good news of progress prior to the Council Meeting which we shall attend on 29 June, so that our call for Swale to increase its offer of resettlement places can be an appeal for Swale to build on a progressing situation.
It would be discouraging for the people who signed the petition if even the target they deemed wholly inadequate was not being met.
Show/hide the answer to 'Refugee petition'
Following on from our recent discussions I am sorry to say we have still not found suitable accommodation for the two Syrian families we have pledged to house this year. We have however intensified our search for accommodation, and are currently compiling an email alert to go out to 600 landlords. We will also be requesting help on every Housing Benefit payment that goes out to landlords. Zoe Kent, whom you met with me on 12 June, has been in discussions with Anne Forbes to find out how Ashford Borough Council has managed to engage with landlords. Zoe has learnt that the landlords who have provided accommodation all contacted Ashford in response to a proactive media campaign by the Council. We therefore intend to run a similar media campaign of our own, and are currently in contact with Ashford's media team to obtain their advice on what worked best for them in advance of launching this.However, the discussions with Ashford have also confirmed our understanding that Ashford's letting market is very different to Swale's, particularly in view of the number of landlords who have bought multiple buy-to-let properties in recent years. We would therefore hope that the media campaign will also reach local residents who may know of suitable accommodation. I would like to thank you and the Faversham and Villages Refugee Solidarity Group for your interest in our search for properties, and would once again urge you to contact us immediately if you know of anyone with a suitable property in the Swale area.
Refuse centre
Date: Wednesday 15, June 2016
Name: Mr V
I was told at your recycling centre in Sittingbourne, not to come back today with any garden rubbish, stones and soil as I had 5 bags and that was the "limit" at this site per day, per household, why!. Also there used to be bins to put old plastic bags in, they have been removed, why? I live on Tonge corner and we are now getting more and more fly tipping may the council and or contractor should have a look at what can/cannot/ how much can be recycled at this site.
Show/hide the answer to 'Refuse centre'
Thank you for your question.For clarity, the site you have mentioned comes under the jurisdiction of Kent County Council (KCC), not Swale Borough Council, but I trust the following information answers your query.You initially asked about why you were told not to go back to the site with any more bags of stones and soil. The County Council had to review its operational policies surrounding HWRC access and usage due to the unsustainable extent and cost of trade waste abuse at their sites. They are entitled to adopt a reasonable policy to prevent the abuse of the free domestic waste disposal facilities provided at the council tax payers' expense.One of the policies introduced (October 2012 and amended in November 2014) was a limit on the amount of soil and/or hardcore (stones) that could be brought to the sites. This type of waste is classified as construction waste and not household waste and therefore should not be brought to the HWRCs. However, the County Council recognised that some members of the public carry out DIY work and therefore small amounts of waste from minor DIY types of work may be brought to the sites (90kg (190lbs) per day per vehicle - which equates to approximately 5 bags). For larger projects members of the public are advised to hire a skip from any local skip hire company.Your second query was about why the bins into which you would have placed your old plastic bags had been removed. The contractor has been asked to reinstate these bins where possible and depending on availability.I trust the above answers your queries, however should you have any more concerns regarding this matter, I would encourage you to contact KCC directly. You can do so by emailing them on the following address WasteSupport@kent.gov.uk or alternatively, you can call them using the following number 03000 410 247.
Qualifying refugee families
Date: Monday 11, April 2016
Name: Ms C and Mr J
Question: I am writing to ask why Swale BC has only offered to receive 10 qualifying refugee families over 5 years, as its contribution to alleviating the appalling crisis unfolding in Calais and Dunkirk, virtually on our doorstep.
I consider the Council's current stance is wholly inadequate, and at variance with the generous response to the crisis that is being shown by the residents of our Borough, which I have seen with my own eyes both as a member of Faversham and Villages Refugee Solidarity Group and from my personal visit to the Calais camp.
Question 2: I have just attended a meeting of the Faversham and Villages a Refugee Solidarity Group. I would like to know why, when there is such obvious humanitarian crisis and need, are we, as Swale, only offering to receive 10 qualifying refugee families over the next 5 years?
I feel disappointed and ashamed to be part of a borough that cannot provide sanctuary and support to more families and people who are fleeing their homes to save their lives.
Show/hide the answer to 'Qualifying refugee families '
Thank you for your recent questions.I am aware of the depth and sincerity of feeling on both sides of this argument. We in Swale have been very clear that we want to do what we can to help the government in its pledge to resettle 20,000 of the most vulnerable people, and 10 families for a district of our size is roughly proportionate to this commitment. We think it is right that the families invited to build new lives for themselves in the UK should be those who are genuinely the most vulnerable, and this is why we support the government's decision to accept people directly from camps in the region rather than people who have had the means and the wherewithal to make it as far as the Channel coast.The Council does not hold its own housing stock, and there is in fact a significant shortage in Swale of accommodation in the private rented sector which would be both suitable and affordable for a Syrian refugee family. It is important to recognise that these families are likely to have particular needs which, during the period in which they are integrating into UK life, will represent a considerable demand on public services, and this needs to be managed carefully if the level of services offered to existing residents is not to be compromised. I believe two families per year is manageable and represents a fair balance between these two competing priorities.
Our aim will be to ensure that we can offer the hospitality which the majority of our taxpayers would want us to offer, without adversely affecting the local public services on which existing residents depend.