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Comments, Compliments and Formal Complaints
Make a complaint about a Taxi or private hire driver
Use this service to make a complaint about a Taxi or Private Hire driver, firm or vehicle.
Before you get started
You can make a complaint online. You'll need:
- the name of the driver or firm, if you know it
- the vehicle make and model, if you know it
- when the incident occurred
What happens next
Once we've received your complaint, we'll investigate it and take any necessary action.
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