Due to urgent updates, some of our systems including reporting, paying and applying for things may be unavailable. Other things like checking your bin day and searching our website may also be unavailable. Please accept our apologies for any inconvenience.
Comments, Compliments and Formal Complaints
Make a complaint about a Taxi or private hire driver
Use this service to make a complaint about a Taxi or Private Hire driver, firm or vehicle.
Before you get started
You can make a complaint online. You'll need:
- the name of the driver or firm, if you know it
- the vehicle make and model, if you know it
- when the incident occurred
What happens next
Once we've received your complaint, we'll investigate it and take any necessary action.
Share this page
Content cannot be accessed