Skip to main content

Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.

Comments, Compliments and Formal Complaints

Make a complaint about a Taxi or private hire driver

Use this service to make a complaint about a Taxi or Private Hire driver, firm or vehicle.

You can make a complaint online. You'll need:

  • the name of the driver or firm, if you know it
  • the vehicle make and model, if you know it
  • when the incident occurred

What happens next

Once we've received your complaint, we'll investigate it and take any necessary action.

We use cookies

Our website uses cookies to monitor the way you use it, helping to make your experience better. By continuing to use this site or clicking "accept cookies", you agree to our cookies. Cookie policy