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If we’ve not been able to get to your bin today (Fri 12 June), please leave it out for collection. Crews will be out on Sat 13 June to catch up.

Complaints Policy

This policy sets out how we define complaints as a council, and how we will respond to them. It also includes detail on the monitoring and reporting of complaints and our complaints process.

You can download our complaints policy (PDF 164kb).

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