We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk
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Customer Access Strategy
Customer Access Strategy
Excellent customer care is very important to us and this refreshed strategy relates not only to the front line staff, but also service providers throughout the council who have contact with members of the public who use our services.
We aim to provide excellent and efficient services to everyone.
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