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Thank you to residents across Swale for your continued support and participation. Due to high demand, there may be delays delivering your new bins. Apologies for any inconvenience caused.

Customer Experience Strategy

This strategy builds on our Corporate Plan (2023–2027) and aligns with the council’s strategic priorities across community, economy, environment, health and housing, and running the council efficiently.

You can download the Customer Experience Strategy (PDF 3.39MB).

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