Due to an exceptionally high demand for food waste bins, delivery of these bins may be delayed. Our contractor is working on delivering these as soon as possible. Please note other bin requests are not affected. Please accept our apologies for any inconvenience.
Discretionary Rate Relief Policy
This Policy has been written to;
- set guidelines for the factors that should be considered when making a decision to award or refuse relief;
- set out the delegated authority to award relief in appropriate circumstances;
- establish an appeals procedure for customers dissatisfied with Swale Borough Council’s decision;
- safeguard the interest of the local taxpayers by ensuring that funds that are allocated for the award of relief are used in the most effective and economic way
You can download the Discretionary Rate Relief Policy (PDF 272KB).