Discretionary Rate Relief Policy
This Policy has been written to;
- set guidelines for the factors that should be considered when making a decision to award or refuse relief;
- set out the delegated authority to award relief in appropriate circumstances;
- establish an appeals procedure for customers dissatisfied with Swale Borough Council’s decision;
- safeguard the interest of the local taxpayers by ensuring that funds that are allocated for the award of relief are used in the most effective and economic way