Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.
Discretionary Rate Relief Policy
This Policy has been written to;
- set guidelines for the factors that should be considered when making a decision to award or refuse relief;
- set out the delegated authority to award relief in appropriate circumstances;
- establish an appeals procedure for customers dissatisfied with Swale Borough Council’s decision;
- safeguard the interest of the local taxpayers by ensuring that funds that are allocated for the award of relief are used in the most effective and economic way