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From the week beginning 16 September, some people may have changes to the day their bins are collected. For more information, read our news article.

Discretionary Rate Relief Policy

This Policy has been written to;

  • set guidelines for the factors that should be considered when making a decision to award or refuse relief;
  • set out the delegated authority to award relief in appropriate circumstances;
  • establish an appeals procedure for customers dissatisfied with Swale Borough Council’s decision;
  • safeguard the interest of the local taxpayers by ensuring that funds that are allocated for the award of relief are used in the most effective and economic way

Discretionary Rate Relief Policy (PDF 378kb)

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