Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.

Local Housing Allowance Safeguard Policy

The aims and objectives of this policy are to:

provide a safeguard for the most vulnerable tenants and reassure them that their benefit and rent will be paid
help prevent rent arrears and tenants being put at risk of eviction
help sustain tenancies for vulnerable tenants
reassure landlords that their rent will be paid if they have vulnerable tenants or if they are approached by vulnerable tenants
help put tenants in touch with other agencies where appropriate and give people the opportunity and support to manage their own tenancies and finances
ensure that council officers make reasonable, fair and consistent decisions
promote a transparent and simple process that is widely understood
treat each case individually and avoid making assumptions about peoples situations.

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