For the latest advice and guidance following the coronavirus (COVID-19) outbreak, visit our coronavirus section.

Due to essential maintenance, you may experience problems using some of our online services this weekend, Saturday 31 October and Sunday 1 November. Please accept our apologies for any inconvenience.

Report a missed bin

Use this service to report a missed household waste collection of your green, blue and food waste bins.

You can also use this service if you've subscribed to garden waste collections and we've missed your brown bin.

Before you get started

To report a missed household waste collection, you'll need the address and postcode of the property that was missed.

What happens next

Once you've reported a missed bin, we'll check to see why the bin was missed.

We use cookies

Our website uses cookies to monitor the way you use it, helping to make your experience better. By continuing to use this site or clicking "accept cookies", you agree to our cookies. Cookie policy