Due to unforeseen circumstances, we're experiencing delays to some bin collections at the moment. If your bin is due for collection, leave it out and we'll collect is as soon as possible. Please accept our apologies for any inconvenience.
Due to essential maintenance, My Services will be unavailable between 9am and 3pm on Sunday 4 June. Please accept our apologies for any inconvenience.
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- Report a missed bin
Report a missed bin
Use this service to report a missed household waste collection of your green, blue and food waste bins.
You can also use this service if you've subscribed to garden waste collections and we've missed your brown bin.
Before you get started
To report a missed household waste collection, you'll need the address and postcode of the property that was missed.
What happens next
Once you've reported a missed bin, we'll check to see why the bin was missed.
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