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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Report a missed bin

Use this service to report a missed household waste collection of your green, blue and food waste bins.

You can also use this service if you've subscribed to garden waste collections and we've missed your brown bin.

Before you get started

To report a missed household waste collection, you'll need the address and postcode of the property that was missed.

What happens next

Once you've reported a missed bin, we'll check to see why the bin was missed.