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Due to urgent updates, some of our systems including reporting, paying and applying for things may be unavailable. Other things like checking your bin day and searching our website may also be unavailable. Please accept our apologies for any inconvenience.

Report a Missed Bulky Collection

Use this service to tell us you've booked a bulky collection and we've missed it.

Before you get started

You can report a missed bulky collection online. You'll need your bulky collection booking reference.

What happens next

Once you've reported a missed collection you’ll get a reference number in case you need to contact us and we’ll try to pick up the missed collection as soon as we can.

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