Skip to main content

Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Report a problem with a bus shelter

You should report a problem with a:

  • bus shelter in a rural location, to the parish council
  • Council owned bus shelter to our Customer Service team
  • Clear Channel bus shelter to Clear Channel directly on 0800 731 3699 or email

Clear Channel bus shelters have a number of the roof, starting 3200.

Reporting a Council owned bus shelter

You can report a problem with a Council owned bus shelter online.

What happens next

Once you’ve reported a problem with a Council owned bus shelter, we’ll:

  • investigate your report
  • make any necessary repairs

We use cookies

Our website uses cookies to monitor the way you use it, helping to make your experience better. By continuing to use this site or clicking "accept cookies", you agree to our cookies. Cookie policy