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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Report a problem with a bus shelter

You should report a problem with a:

  • bus shelter in a rural location, to the parish council
  • Council owned bus shelter to us
  • Clear Channel bus shelter to Clear Channel directly on 0800 731 3699 or email

Clear Channel bus shelters have a number of the roof, starting 3200.

Reporting a Council owned bus shelter

You can report a problem with a Council owned bus shelter online.

What happens next

Once you’ve reported a problem with a Council owned bus shelter, we’ll:

  • investigate your report
  • make any necessary repairs

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