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Report a problem with a bus shelter

Use this service to get advice on what to do if there's a problem with a bus shelter:

You should report a:

  • bus shelter in a rural location, to the parish council
  • Clear Channel bus shelter to Clear Channel directly  to them
  • Council owned bus shelter to us

Bus stops in rural locations

You can find which parish you're in using achurchnearyou.com, using your postcode and address.

Once you've found your parish, you can find the parishes contact details on the council's website.

Clear Channel bus shelters

Clear Channel bus shelters have a number of the roof, starting 3200.

You should report Clear Channel bus shelters directly to them on 0800 731 3699 or email info@clearchannel.co.uk

Reporting a Council owned bus shelter

You can report a problem with a Council owned bus shelter to us.

What happens next

Once you’ve reported a problem with a Council owned bus shelter, we’ll:

  • investigate your report
  • make any necessary repairs

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