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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Report a problem with a public toilet

Use this service to report a problem with a public toilet including vandalism.

Before you get started

You can report a problem with a public toilet online. You'll need:

  • to know which toilet is affected - men, women or disabled, for example
  • the location of the toilet
  • a description of the problem

For alternative ways to report a problem with a public toilet, including by email, you can visit our contact us page.

What happens next

Once we've received your report we'll:

  • inform our environment team who will investigate your report
  • make any necessary repairs