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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

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Report a problem with a street bin

Use this service to report a problem with a street bin including damaged or overflowing cigarette and dog waste bins. You can also use this form to request a new street bin.

Before you get started

To report a problem with a street bin you'll need:

  • the location of the street bin
  • the issue with the bin, for example is it full or damaged

What happens next

Once we've received your report, we'll:

  • send your report on to our contractor
  • follow up the progress of your report on your behalf