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Domestic abuse

If you’re worried about violence or abuse, you can get help and advice. If you’re in danger right now, you should call the police on  999 or 999BSL. You can also contact the police on 101 in non-emergencies.

If you need to leave your accommodation today, you should consider if it is safe to stay with friends or relatives until you can speak to an advisor and consider your next steps.

You should avoid making a decision to give up your home permanently until you have spoken to an advisor to consider your options.

A refuge is an emergency safe house where you can get support until something longer term can be sorted out. You could be offered a place in a refuge immediately, but the refuge is likely to be away from your local area.

You can also apply as homeless to any local council if it is not safe to remain in your home.

What domestic abuse is

Domestic Abuse is an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour. It is between those that are 16 and over and are, or have been in an intimate relationship, family members or have a parental relationship in relation to the same child.

Domestic Abuse can include but is not limited to:

  • coercive control
  • emotional abuse
  • physical abuse
  • sexual abuse
  • economical abuse
  • stalking and harassment
  • digital abuse

If you think you’re in an abusive relationship, help is available.

You can call the National Domestic Abuse Helpline 24 hours a day on 0808 2000 247.

One Stop Shop

There is a one stop shop every Tuesday between 10am and 12pm at Sheerness Gateway.

If you aren't able to visit Sheerness Gateway drop in then virtual support is available by calling 07376 637 069 between 9.00am and 5.00pm, Monday to Thursday 9.00am and 3.30pm Friday

Drop In’s

The following drop in centres are available:

  • SATEDA Monday Sheerness Job Centre 9.30am to 12.00pm
  • SATEDA Friday at Sittingbourne Job Centre from 9.30am to 12.30pm
  • SATEDA Thursday at Age UK, Faversham 10.00am until 12.00pm
  • SATEDA Monday Sittingbourne Net Church 11.30am to 1.00pm
  • New Leaf Support Wednesday 1.00pm -3.00pm, ISP House, Church Street, Sittingbourne, ME10 3EG

Other ways to get help and advice

You can also get help and advice from:

  • the Domestic abuse services in Medway and Kent
  • SATEDA on 01795 417251 for non-emergency between 9.30am and 4.30pm.  Live Chat is available on their website
  • Clarion Domestic abuse support service 0800 2800 367
  • New Leaf Support on 01795 608028 non-emergency support between 10.00am and 4.00pm Tuesday – Friday
  • SignHealth support for adults and young people experiencing domestic abuse
  • DAVE the Domestic support service for men on 01233 680 160 or by visiting DAVE's website
  • GALOP the National Helpline for LGBT+ Victims and Survivors of Abuse and Violence Helpline on 0800 999 5428 Monday to Thursday 10am to 10.30pm and Friday 10am to 4.30pm or by visiting GALOP's website
  • Hourglass, Support for older people, 24 hour Helpline on 0808 808 8141, text message on 07860 052906 or email
  • Karma Nirvana, support to victims of Domestic abuse as well as victims and survivors of honour based abuse and forced marriage. Helpline 0800 5999 247 Monday to Friday from 9am to 5pm
  • Southall Black Sisters access advice and information for Black and minoritised (including migrant) women and children experiencing domestic and sexual abuse. Helpline on 0208 571 0800 available 9am and 5pm Mondays, Wednesdays & Fridays (closed for lunch 12:30pm – 1:30pm.)
  • Traveller movement domestic abuse helpline that is available for all Gypsy, Roma and Traveller women looking for help in the UK. Helpline 0754 1637 795
  • Opoka helpline to polish speaking women and children affected by domestic violence.  Helpline 0117 427 0012 Mondays, Wednesdays, and Thursday between 10.00am- 1.00pm
  • Men’s Advice Line on 0808 801 0327
  • National LGBT Domestic Violence Helpline on 0800 999 5428

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