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We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk

Comments, Compliments and Formal Complaints

Leave a comment or compliment

Use this service if you want to send us a comment or compliment about a council service or elected councillor.

Before you get started

You can send us your comment or compliment online. You'll need:

  • an email address
  • any photos or videos relating to your comment or compliment, if you have them

For alternative ways to send us your comment or compliment, including by email, you can visit our contact us page.

What happens next

Once we’ve received your comment or compliment, we’ll:

  • share your comment or compliment with the service’s manager, team member or elected councillor
  • acknowledge your comment or compliment

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