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Due to unforeseen circumstances, we're experiencing delays to some bin collections at the moment. If your bin is due for collection, leave it out and we'll collect is as soon as possible. Please accept our apologies for any inconvenience.

Due to essential maintenance, our online forms for benefits and Council Tax discounts will be unavailable between 9am and 3pm on Sunday 4 June. Please accept our apologies for any inconvenience.

Comments, Compliments and Formal Complaints

Leave a comment or compliment

Use this service if you want to send us a comment or compliment about a council service or elected councillor.

Before you get started

You can send us your comment or compliment online. You'll need:

  • an email address
  • any photos or videos relating to your comment or compliment, if you have them

For alternative ways to send us your comment or compliment, including by email, you can visit our contact us page.

What happens next

Once we’ve received your comment or compliment, we’ll:

  • share your comment or compliment with the service’s manager, team member or elected councillor
  • acknowledge your comment or compliment

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